엘즈미어, 잉글랜드의 수영장이 있는 호텔

“No running water in the leisure building between 2.30pm and 4.30pm which we didnt know until we were already in pool so no showers etc. Kids in the adult only/spa guests only area playing in the jacuzzi/spa pool, roudy group in the relaxation room, reception apologised but didnt seem bothered. Significant mould in the cafe/reception area. Hoses laying untaped on the footpath. Rooms showing lots of signs of age and desperately in need of TLC (shower grout, peeling paint and wallpaper, frayed...

“The room was comfortable and the bedding was immaculate, the attention to detail was lacking in that surfaces were dusty, the tea and coffee facility was sparce and empty milk jigger left amongst fresh supply. Bathroom was functional apart from toilet seat which was a bit wobbly. All in all we had a comfortable stay. The hotel is tired and needs some tlc.”

“Lovely surroundings which made the stay Room was small and bin had not been emptied also shower was too hot and was hard to regulate temperature. Staff helpful and pleasant especially bar staff”

“Beautiful family room, gorgeous spa, grounds amazing, flowers nice everywhere, food amazing also.”

“The hotel staff are good especially reception and the gym but the spa which I was looking forward to it Wasn’t great You have to pay extra so my husband couldn’t use the facilities even though I had 3 treatments Which were not great the therapists are only just out of training yet they charge full price I must admit I was lucky with my facial which was excellent But the whole spa experience is not worth the money”

“Lovely location to walk along the canal to Chester . Lovely staff and nice clean hotel”

“Lovely hotel in cute location alongside the canal. Parking was easy. Hotel is lovely but in need of an update. Decor is outdated. However, hotel is clean and looked after. Room was comfortable and we were lucky to have a balcony overlooking the canal. Staff were very friendly and helpful. Breakfast was good but not as much choice as other hotels. Chester City Centre is a short walk along the canal. Would recommend and stay again.”