Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Frequently asked questions
Is Hotel Hacienda pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel Hacienda?
Check-in start time: 2:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Hacienda?
Check-out is at noon.
Where is Hotel Hacienda located?
Located in Zona Centro, this hotel is within a 5-minute walk of Avenida Adolfo Lopez Mateos and Ventana al Mar. First Street and Civica Plaza are also within 10 minutes.
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Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very comfy, close to everything. Bit noisy at early morning, staff talks LOUD at around 5 am every morning, I guess there's a shift startor change then
Marcell
Stayed 8 nights in Jun 2025
Verified
4/10 Poor
phillip
Jun 30, 2025
Liked: Staff & service
Disliked: Cleanliness, amenities
WIFI couldn't hold connection due to low signal. Allowed loud party to go on all night. staff great.. Room was clean and some updates. Check in staff were attentive and tried to help with Wifi.
Over all nice place. It was a bit loud with delivery trucks and people drinking in the parking lot. But over all i would stay there again. The staff was nice the room clean.
Hotel does NOT have AC, fans were offered. The parking in the hotel is very limited, they have only 7-8 spots and 20+ rooms. We were asked to drive 1 block away and walk back to the hotel at 10PM. The hotel is close to downtown but NOT in downtown. The area is very dark and secluded; being MX and a resident even I know better than to walk this area. We left to another hotel. Accomodations offered are deceiving.
El servicio en cuestión de teléfono en aviación, más velocidad de internet se pausa mucho, cobijas más gruesas por el tiempo de frío, servicio de insumos para consumo al cliente
alma delia
Stayed 4 nights in Feb 2026
Verified
8/10 Good
Ana María
Dec 26, 2025
Liked: Cleanliness, staff & service
Es bueno para llegar solo a dormir y precio.
Solo que pusieron una sola toalla en la habitación y eramos 2 personas, sin contar que no había tampoco una para poner fuera de la regadera.