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"The staff was very helpful and moved our family to a larger room, which was very comfortable. The location by the Thames river was excellent as well."

"We stayed in the Warren, designed to accommodate 6 people. We had three adults and one 13 year old in the room. Pros: Room was clean, beds were comfortable, the room was very quiet (we did not hear our neighbors at all except when passing their room in the hallway). The location is great - quiet quaint neighborhood and a short walk to a tube station (Earl’s court) Cons: No lobby, they charge 10 pounds to store your bag if you fly in in the morning before your room is ready. No chair in the room and the bunk beds are too low to comfortably sit on. No flat surfaces to set anything on in the shower, in the bathroom area, and in the room itself. Translucent door by the toilet and shower seems like a poor choice for a room designed to accommodate so many. One of the bunk bed frames was terribly squeaky. No wash cloths were provided initially or when our room was refreshed. We could not figure out how to request them on the website."

"We didn’t use the pool or Internet "

" Lean, ideal position "

"Clean spacious room"

"Didn't sleep very well, room temperature was very hard to maintain at a comfortable level, water glasses on table in level 1 restaraunt were dirty althought the food for dinner and breakfast was very very good."

"Lovely spacious, clean room. Good level of soundproofing, no noise from surrounding rooms. Excellent location 6mins walk from Covent Garden Tube Station & 5 mins from the Adelphi Theatre. Breakfast was good, attentive staff and the usual cooked and continental options"

"The hotel is in a great location however it's out dated! "

"Great location, clean rooms"