"The resort itself was beautiful, with a decent beachfront, and the rooms were spacious and nicely appointed. Unfortunately, our overall experience did not live up to the appearance of the property.
We booked four rooms for a four-day stay, and not one of our rooms was cleaned during our visit. Our beds were never made, and the trash was never emptied. Additionally, the bathroom outlets in two of our rooms were not working.
The front desk staff were friendly, but unfortunately, they were not...
"We loved this place! Only stayed for a night but would have loved to stay longer. It's sweet, lovingly maintained, adorable little inn, a short walk from Cruz Bay. The rooms are small, comfortable, and very clean. The place offers lots of little touches, like an honor bar; take-one-leave-one essentials basket in case you run out of sunscreen, shampoo, etc.; continental breakfast, and all the coffee you could want. There's also a refreshing little dipping pool with a comfortable deck for...
"Our stay at the Ritz was perfect. Erika, the guest experience supervisor, was one of the nicest people I've ever met. She made our experience even better. Her suggestions, accommodations and guidance helped tremendously. The entire staff was exceptional and among the friendliest I've encountered at a resort. The hotel was gorgeous and well maintained and the pool was picturesque. There were plenty of options for dining and the included water activities get our whole family busy. I highly...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.