실내 수영장, 09:00 ~ 자정 오픈, 일광욕 의자

헤이워드 인 여행 후기

3 out of 5
헤이워드 인
1759 Franklin Boulevard, Eugene, OR

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 2148개 이용 후기 중 1335개" "
평점 8 - 좋아요. 2148개 이용 후기 중 445개" "
평점 6 - 괜찮아요. 2148개 이용 후기 중 183개" "
평점 4 - 별로예요. 2148개 이용 후기 중 107개" "
평점 2 - 너무 별로예요. 2148개 이용 후기 중 78개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

2/10 - 너무 별로예요

misook

2023년 8월에 1박 숙박함
답변 제공: Hayward Inn Staff 님, 2023년 9월 7일
Thank you for taking a moment to rate your stay Misook. Our staff works hard to ensure our guests have a pleasant stay and we are disappointed to read that was not the case. We apologize that you didn't enjoy your stay but do hope you will consider staying with us again.

10/10 - 훌륭해요

SONGYI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 7박 숙박함
답변 제공: Hayward Inn Staff 님, 2022년 9월 29일
Thank you for that terrific 10 out 10 rating!

6/10 - 괜찮아요

yessica martinez de

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
The room was dirty and very dusty, hair was in the shower and the shower will get clogged every time, hair was all over the ground and dirt, even after house keeping was done the floor was still left dirty.
2024년 5월에 3박 숙박함
답변 제공: Hayward Inn Staff 님, 2024년 5월 28일
Thank you for taking the time to share your feedback regarding your recent stay at the Hayward Inn. We sincerely apologize for the disappointing experience you had during your visit. It is disheartening to learn of the issues you encountered. If ever you are dissatisfied with your room please contact the front desk so we can resolve the issue or move you to another room. We have already shared your feedback with our entire team to ensure immediate improvements.

10/10 - 훌륭해요

Di

아이를 동반한 가족 여행
Quite and comfortably.
2024년 5월에 1박 숙박함
답변 제공: Hayward Inn Staff 님, 2024년 5월 28일
Thank you for choosing to stay with us and for your positive comments regarding our comfortable, quiet rooms. We are thrilled you enjoyed your time with us! We appreciate your business and look forward to welcoming you back soon!

8/10 - 좋아요

Sean

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Shower needed a deep clean to remove the corner mold. A bit of traffic noise from the adjacent street.
2024년 5월에 3박 숙박함
답변 제공: Hayward Inn Staff 님, 2024년 5월 27일
Thank you for taking the time to share feedback on your recent stay. We apologize for any issues during your stay. If ever you are unhappy with the cleanliness of your room please contact the front desk- we will move you or send up our housekeeping staff immediately. We hope you will consider staying with us again.

10/10 - 훌륭해요

Monique

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was our second time staying here and I am sure not the last. It is nice and quiet around the Inn and very friendly staff. Shower pressure was amazing and room was clean.
2024년 5월에 2박 숙박함
답변 제공: Hayward Inn Staff 님, 2024년 5월 27일
Thank you for choosing to stay with us and for your positive comments regarding our friendly staff and clean, quiet rooms. We are thrilled you enjoyed your time with us! We appreciate your business and look forward to welcoming you back soon!

10/10 - 훌륭해요

HENRY 님, Doral

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Hayward Inn Staff 님, 2024년 5월 27일
Thank you for taking the time to leave that 5 star rating! We are so glad you had a great stay with us and look forward to welcoming you back again very soon!

10/10 - 훌륭해요

SHEILA

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Hayward Inn Staff 님, 2024년 5월 27일
Thank you for taking the time to leave that 5 star rating! We are thrilled you had a great stay with us and look forward to welcoming you back again very soon!

10/10 - 훌륭해요

Alletta Camille

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was a great nights stay and the bed was SOOO comfy!
2024년 5월에 1박 숙박함
답변 제공: Hayward Inn Staff 님, 2024년 5월 27일
Thank you for choosing to stay with us and for your positive comments regarding our comfortable beds. We are thrilled you had a great nights sleep! We appreciate your business and look forward to welcoming you back soon!

10/10 - 훌륭해요

Maia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Hayward Inn Staff 님, 2024년 5월 24일
Thank you for taking the time to share that excellent rating! We are happy you had such a remarkable stay with us and look forward to welcoming you back again very soon.

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Hayward Inn Staff 님, 2024년 5월 24일
Thank you for taking the time to share that terrific rating! We are delighted you had such a remarkable stay with us and look forward to welcoming you back again very soon.

10/10 - 훌륭해요

Sheila

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and clean. A little musty smelling in the hallway, but nicely kept
2024년 5월에 1박 숙박함
답변 제공: Hayward Inn Staff 님, 2024년 5월 23일
Thank you for taking the time to share that terrific rating! We are so glad you had such a great stay with us and look forward to welcoming you back again very soon.

10/10 - 훌륭해요

Cathy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Every time my 10 yr old and i stay at Hayward inn, the staff is always amazing! With the medical issues involving cancer and other things im dealing with, they treat us like family! However, this time, our room was 45mins behind being ready due to the fact they had a bunch of athletes that were there the night before. It was out of their control, but, i was very tired and in a lot of pain.i will continue to go back to this Hotel as i said because of the girls in the front. I had asked for towels for the floor because of the shower and i guess the housekeeper forgot about us, i seen her on her phone quite a bit, so thats not good. Overall, they let us stay u til 1 the next day but im hoping for better outcome next time as im a single disabled mom and even though the room is fairly priced through expedia, i dont have money to waste. Morgan, Maddie, Maya, thank you for always going above and beyond for me and my babygirl!
2024년 5월에 1박 숙박함
답변 제공: Hayward Inn Staff 님, 2024년 5월 22일
Thank you for taking time to share your review. We do our best to ensure that each and every guest has a stay that exceeds their expectations, and we are so sorry to hear about the challenges you encountered. We appreciate you being a loyal guest and your kind comments regarding our front desk agents. We do hope you and your daughter will give us another opportunity to provide you with the excellent service you've come to expect from Hayward Inn.

8/10 - 좋아요

Michael

2024년 4월에 1박 숙박함
답변 제공: Hayward Inn Staff 님, 2024년 5월 22일
Thank you for choosing Hayward Inn and for taking a moment to rate your experience. We are happy you enjoyed your time with us! We look forward to seeing you again!

10/10 - 훌륭해요

Katie

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
24hr coffee available is the only thing I would suggest for those leaving earlier than breakfast
2024년 5월에 1박 숙박함
답변 제공: Hayward Inn Staff 님, 2024년 5월 22일
Thank you for choosing Hayward Inn and for taking a moment to rate your experience. We are happy you enjoyed your time with us! We look forward to seeing you again!

10/10 - 훌륭해요

Janet 님, Whitefish

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms are very nice. Good price point.
2024년 5월에 1박 숙박함
답변 제공: Hayward Inn Staff 님, 2024년 5월 22일
Thank you for choosing Hayward Inn and for taking a moment to rate your experience. We are happy you enjoyed your time with us! Thank you for your compliments on our rooms. We look forward to seeing you again!

10/10 - 훌륭해요

Leigh

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was excellent. Need was comfy. Black out shades were appreciated.
2024년 5월에 1박 숙박함
답변 제공: Hayward Inn Staff 님, 2024년 5월 21일
Thank you for choosing to stay with us and for your feedback. We are thrilled that you had a great experience at Hayward Inn. Thank you for your positive comments regarding our breakfast and rooms! We appreciate your business and hope to welcome you back again

10/10 - 훌륭해요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed the breakfast buffet.
2024년 5월에 2박 숙박함
답변 제공: Hayward Inn Staff 님, 2024년 5월 21일
Thank you for choosing to stay with us and for your feedback. We are thrilled that you had a great experience at Hayward Inn and enjoyed our breakfast buffet. We appreciate your business and hope to welcome you back again

8/10 - 좋아요

Daven

Clean environment
2024년 5월에 1박 숙박함
답변 제공: Hayward Inn Staff 님, 2024년 5월 22일
Thank you for choosing Hayward Inn and for taking a moment to rate your experience. We are happy you enjoyed your time with us! Thank you for your compliments on our clean hotel. We look forward to seeing you again!

8/10 - 좋아요

Tony

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved how clean this place was up-to-date and modern had plenty of towels, and the staff was really nice. Made me feel really comfortable.
2024년 4월에 2박 숙박함
답변 제공: Hayward Inn Staff 님, 2024년 5월 21일
Thank you for choosing to stay with us and for your feedback. We are delighted you had a great experience at Hayward Inn. Thank you for your positive comments regarding our clean, modern rooms and friendly staff! We appreciate your business and hope to welcome you back again

8/10 - 좋아요

Sandra

가족 여행
It was nice just parking was stressful
2024년 5월에 1박 숙박함
답변 제공: Hayward Inn Staff 님, 2024년 5월 22일
Thank you for choosing Hayward Inn and for taking a moment to rate your experience. We are sorry to hear parking was stressful for you. We do have two overflow parking areas in addition to our lot so parking should never be an issue. We do hope you enjoyed your time with us and that you will consider staying with us again.

8/10 - 좋아요

Jessica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fairly clean. Great deal, decent breakfast and always lovely and helpful staff. Parking is an issue when the hotel is full.
2024년 5월에 1박 숙박함
답변 제공: Hayward Inn Staff 님, 2024년 5월 22일
Thank you for taking the time to share feedback. We're delighted to hear that you had a great stay and that our clean rooms, hot breakfast, great pricing, and helpful staff contributed to a positive experience. We hope to see you soon for another fantastic stay!

10/10 - 훌륭해요

Anthony

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location great service
2024년 5월에 2박 숙박함
답변 제공: Hayward Inn Staff 님, 2024년 5월 21일
Thank you for your perfect rating! We are thrilled to hear that you had an amazing stay and our location was ideal for your time in Eugene. We appreciate you taking the time to share your experience with us! We look forward to welcoming you as our guest again very soon!!

10/10 - 훌륭해요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel. Modern, Clean. Nice sized rooms. Friendly staff. Great breakfast options. Right beside the OU campus. Only thing I can complain about is that its on a one way road. But that was pretty easy to navigate. The building we stayed in did not have an elevator. Otherwise a great hotel option!
2024년 5월에 2박 숙박함
답변 제공: Hayward Inn Staff 님, 2024년 5월 22일
Thank you for taking the time to share your wonderful experience at Hayward Inn! We're delighted to hear that you had a wonderful stay and that our modern, clean rooms, great breakfast, and friendly staff contributed to a positive experience. We hope to see you soon for another fantastic stay!

10/10 - 훌륭해요

Tashina 님, Warm Springs

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
like that is near campus for when we need to be there.
2024년 5월에 2박 숙박함
답변 제공: Hayward Inn Staff 님, 2024년 5월 21일
Thank you for your perfect rating! We are thrilled to hear that you had an amazing stay and our location was ideal for your time in Eugene. We appreciate you taking the time to share your experience with us! We look forward to welcoming you as our guest again very soon!!

10/10 - 훌륭해요

Tara 님, Bend

좋아요: 편의 시설/서비스
Best eggs for breakfast than any hotel I stayed at.
2024년 5월에 2박 숙박함
답변 제공: Hayward Inn Staff 님, 2024년 5월 22일
Thank you for choosing Hayward Inn and for taking a moment to rate your experience. We are happy you enjoyed your time with us and our breakfast! We look forward to seeing you again!

8/10 - 좋아요

Yoshiko

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel is right across the street from the campus which is awesome. I have a small issue with my room, but the manager Madison has outstanding customer service and it was resolved. They have tons of parking covered as well, which is great Madison was very professional, positive and courteous.
2024년 5월에 1박 숙박함
답변 제공: Hayward Inn Staff 님, 2024년 5월 22일
Thank you for choosing Hayward Inn and for taking a moment to rate your experience and leave feedback. We are happy you enjoyed your time with us! Thank you for your kind words regarding Madison! We look forward to seeing you again!

10/10 - 훌륭해요

john

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 5월에 1박 숙박함
답변 제공: Hayward Inn Staff 님, 2024년 5월 22일
Thank you for choosing Hayward Inn and for taking a moment to rate your experience. We are happy you enjoyed your time with us! We look forward to seeing you again!

10/10 - 훌륭해요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place
2024년 1월에 1박 숙박함
답변 제공: Hayward Inn Staff 님, 2024년 5월 22일
Thank you for choosing Hayward Inn and for taking a moment to rate your experience. We are happy you enjoyed your time with us! We look forward to seeing you again!

8/10 - 좋아요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Hayward Inn Staff 님, 2024년 5월 20일
Thank you for taking the time to rate your stay. We hope you had a fantastic experience at Hayward Inn and that you will consider staying with us in the future.

10/10 - 훌륭해요

Christin

좋아요: 편의 시설/서비스
This place is really nice and clean. Smells brand new (maybe it is).
2024년 5월에 1박 숙박함
답변 제공: Hayward Inn Staff 님, 2024년 5월 22일
Thank you for choosing Hayward Inn and for taking a moment to rate your experience. We are so glad you enjoyed your time with us! Thank you for your compliments regarding our clean property. We look forward to seeing you again!

8/10 - 좋아요

Janna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice rooms
2024년 5월에 2박 숙박함
답변 제공: Hayward Inn Staff 님, 2024년 5월 22일
Thank you for choosing Hayward Inn and for taking a moment to rate your experience. We are happy you enjoyed your time with us! Thank you for your compliments on our rooms. We look forward to seeing you again!

10/10 - 훌륭해요

Troy

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
close to the collage
2024년 5월에 5박 숙박함
답변 제공: Hayward Inn Staff 님, 2024년 5월 21일
Thank you for your perfect rating! We are thrilled to hear that our location was ideal for your time in Eugene. We appreciate you taking the time to share your experience with us! We look forward to welcoming you as our guest again very soon!!

10/10 - 훌륭해요

Shannon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함
답변 제공: Hayward Inn Staff 님, 2024년 5월 20일
Thank you for taking the time to share that excellent rating! We are happy you had such a remarkable stay with us and look forward to welcoming you back again very soon.

10/10 - 훌륭해요

Laurie 님, Aurora

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice and clean. Great staff
2024년 5월에 3박 숙박함
답변 제공: Hayward Inn Staff 님, 2024년 5월 21일
Thank you for choosing to stay with us and for your feedback. We are happy you had a great experience at Hayward Inn. Thank you for your positive comments regarding our clean rooms and great staff! We appreciate your business and hope to welcome you back again

10/10 - 훌륭해요

Ju 님, La Canada Flintridge

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean
2024년 5월에 2박 숙박함
답변 제공: Hayward Inn Staff 님, 2024년 5월 22일
Thank you for choosing Hayward Inn and for taking a moment to rate your experience. We are delighted you enjoyed your time with us! We look forward to seeing you again!

10/10 - 훌륭해요

Ruth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really enjoyed our stay, great location, very clean and friendly staff.
2024년 5월에 1박 숙박함
답변 제공: Hayward Inn Staff 님, 2024년 5월 21일
Thank you for choosing to stay with us and for your feedback. We are glad you had a great experience at Hayward Inn. Thank you for your positive comments regarding our location, cleanliness of your room, and our friendly staff! We appreciate your business and hope to welcome you back again

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태
2024년 5월에 1박 숙박함
답변 제공: Hayward Inn Staff 님, 2024년 5월 20일
Thank you for taking the time to share that excellent rating! We are happy you had such a remarkable stay with us and look forward to welcoming you back again very soon.

10/10 - 훌륭해요

Mikayela 님, Keizer

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed here for a concert at Matthew Knight Arena. It was right across the street from the north entrance to the arena super convenient for the concert. Easy check process, and check out process. Friendly and helpful staff! There’s a bar and grill on the right side of the hotel and a pizza place on the left side ate at both and they were great. Nice room that was very clean and comfortable! Well, definitely come back again for future concerts. Their lobby also has snacks, drinks, Alcohol options and has clear bags in case you forgot one for the concert! Great continental breakfast in the morning with lots of options.
2024년 5월에 1박 숙박함
답변 제공: Hayward Inn Staff 님, 2024년 5월 22일
Thank you for choosing to stay with us and for your excellent review. We are thrilled that you had a great experience at Hayward Inn. Thank you for your positive comments regarding our rooms, breakfast, location, and staff! We appreciate your business and hope to welcome you back soon!

10/10 - 훌륭해요

Gina

Such a nice hotel and very convenient for concerts!!!
2024년 5월에 1박 숙박함
답변 제공: Hayward Inn Staff 님, 2024년 5월 21일
Thank you for your perfect rating! We are thrilled to hear that you had an amazing stay and our location was ideal for your time in Eugene. We appreciate you taking the time to share your experience with us! We look forward to welcoming you as our guest again very soon!!

10/10 - 훌륭해요

Laura

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very easy access to where we wanted to go. Nice place. Excellent breakfast!
2024년 5월에 1박 숙박함
답변 제공: Hayward Inn Staff 님, 2024년 5월 22일
Thank you for your perfect rating! We are thrilled to hear that you had an amazing stay and our location was ideal for your time in Eugene. We appreciate you taking the time to share your experience with us! We look forward to welcoming you as our guest again very soon!!

10/10 - 훌륭해요

Edith

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place. Would stay there again.
2024년 5월에 1박 숙박함
답변 제공: Hayward Inn Staff 님, 2024년 5월 22일
Thank you for choosing Hayward Inn and for taking a moment to rate your experience. We are so glad you enjoyed your time with us! We look forward to seeing you again!

10/10 - 훌륭해요

john

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay very 🙂👍
2024년 2월에 2박 숙박함
답변 제공: Hayward Inn Staff 님, 2024년 5월 22일
Thank you for choosing Hayward Inn and for taking a moment to rate your experience. We are thrilled you had a great stay! We look forward to seeing you again!

8/10 - 좋아요

Phyllis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Hayward Inn is very new & the staff very pleasant and accommodating ! The rooms were nice & clean . They provided all the necessities that you may need.
2024년 5월에 1박 숙박함
답변 제공: Hayward Inn Staff 님, 2024년 5월 22일
Thank you for taking the time to share your wonderful experience at Hayward Inn! We're delighted to hear that you had a great stay and that our clean rooms, pleasant staff, and amenities contributed to a positive experience. We hope to see you soon for another fantastic stay!

8/10 - 좋아요

Rena

2024년 5월에 1박 숙박함
답변 제공: Hayward Inn Staff 님, 2024년 5월 27일
Thank you for taking a moment to rate your stay at Hayward Inn. We hope that you enjoyed your time with us and will consider staying with us again!

10/10 - 훌륭해요

Phoebe 님, Portland

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location near Hayward field. Had a large corner King room with a very comfortable bed, a couch, lots of windows, and a microwave and fridge. The included breakfast was great and included hot food. I would definitely stay here again.
2024년 5월에 1박 숙박함
답변 제공: Hayward Inn Staff 님, 2024년 5월 7일
Thank you for taking the time to share your feedback. We love reading reviews like yours! We are glad that your time at Hayward Inn was enjoyable and that you were pleased with your room and our amenities. We hope to have the opportunity to welcome you back soon!

10/10 - 훌륭해요

Bret

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice property close to University. The staff are excellent and a great breakfast!
2024년 4월에 1박 숙박함
답변 제공: Hayward Inn Staff 님, 2024년 5월 7일
Thank you for choosing Hayward Inn and for taking the time to rate your experience. We are appreciate your kind comments about our staff and are thrilled that you enjoyed your breakfast and our convenient location. We look forward to seeing you again!

8/10 - 좋아요

Christina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice spot to visit students at UO
2024년 5월에 3박 숙박함
답변 제공: Hayward Inn Staff 님, 2024년 5월 7일
Thank you for choosing Hayward Inn! We are glad you enjoyed your time with us and that our hotel's convenient location across from the University was ideal for your needs. We look forward to seeing you again!

4/10 - 별로예요

Mike

좋아요: 청결 상태
No elevator in building. That fact buried in the fine print. Placing an almost 70 year old on the third floor and no offer of assistance to get luggage up to room. Almost fell getting up the flights of stairs. Exiting just as bad. Basically told that because I reserved through a third party, I couldn’t get an easier access room. Key fob pad busted. Pillows were ridiculously uncomfortable. Seriously horrible. Had to go purchase my own. No food left by 7:00 am at breakfast. Barely any coffee left. Fire alarm would go off due to shower steam. Staff not the least concerned.
2024년 4월에 3박 숙박함
답변 제공: Hayward Inn Staff 님, 2024년 5월 7일
Thank you for taking the time to share your feedback regarding your recent stay at the Hayward Inn. We sincerely apologize for the disappointing experience you had during your visit. It is disheartening to learn of the issues you encountered. We have already shared your feedback with our entire team to ensure immediate improvements.

10/10 - 훌륭해요

Kathlene

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 5월에 1박 숙박함
답변 제공: Hayward Inn Staff 님, 2024년 5월 7일
Thank you for taking the time to share that perfect 5 star rating! We are delighted you had a great stay with us and look forward to welcoming you back again very soon.