4/10 - 별로예요
Kimberly
출장 여행, 가족 여행
2026년 1월 18일
좋아요: 청결 상태
별로예요: 편의 시설/서비스
So much noise above us at all times of the day, the guest above us were noisiest around midnight to 3 am literally stomping and dropping things. Told the front desk in which they replied oh well we can't stop them from making noise unless they are partying, and they are aware they are being noisy. Yet that just encouraged them to get louder at night.
The front desk then said we can move you like I'm the one being punished for complaining.
Also elevator out of order almost our entire stay that was annoying so had to keep room on ground floor. Hallways smelled like weed and fish which was a gross mixture. Staff doesn't come to desk right away they sit behind a wall and wait while you stand there at the front desk looking stupid. They should train everyone of them on guest etiquette and how to handle certain situations and to smile more.
Kimberly
2026년 1월에 3박 숙박함
