4/10 - 별로예요
Concetta
가족 여행
2025년 8월 20일
좋아요: 청결 상태
When checking in , we had a few problems with the room. The floor was wet and slippery in my room, I use a cane, and I’m already a fall risk. The hotel is a two level indoor hotel with no elevator, I thought it would have an elevator since my room was on the second floor. I couldn’t get my suite that I ordered. next the room had a slightly smoky smell, and I told the front desk and she refused to change my room and was very belligerent and I’ve never encountered that type of service or non-service before It was very disappointing being that my daughter was getting married and I booked a few rooms. I would not recommend this hotel for a serious event it’s only good for a quick stop in and out. I really feel I should be reimbursed for such an inconvenience.
Concetta
2025년 8월에 2박 숙박함