Find hotels near Flat Rock Reserve, Auckland from ₩80,762

"We were blamed of stealing 2towels.we were given only 2 towels and bathroom hand basin the drawer was falling apart.the room seems the bedsheets were not clean.didnt sleep comfortably.after the checkout the administrator keeps calling about the towels and says needs investigation where it has gone.had a bad experience."

"The staff were very friendly although we did ask for more towels5 times and never received any... even after walking down to reception twice."

"Hi there, the overall stay was just okay. We did not get the room we booked, we waited ages to see reception when checking in, though the front of house was nice. The breakfast buffet was alright however the restaurant manager from Friday and Saturday gave us weird looks and was not hospitable. On Sunday it was different staff for breakfast , they were talking loudly amongst each other where we would have preferred less noise. The bathroom in our room had black mould in the shower, also we asked the room maintenance lady to replace our bedding however they just re did the bed with the same sheets. We also did not have our toilet rolls refreshed as we had to ask for them. Besides our initial interaction with the lady who checked us in, she was a delight. Every time we walked past the reception there was no smiles or greetings! Whatever happened to hospitality, the Indian man was always on the phone speaking in his language while I was waiting to be served. The dinner buffet had limited options and 1 of the 2 roast options was dry (pork), thoroughly enjoyed the grilled veges tho. Thank you Waipuna, loved the views however there won’t be a second booking. Please note the pool was dirty as-well."

"Fresh, clean 1 bedroom apartment, worth the cost"

"Clean apt. Great to have in-room laundry facility. Be aware the front desk is not manned in the mornings until 7am. This is a problem for early departures if you need customer service, eg, a luggage cart, receipt, etc. The hotel’s automated phone service promises an emailed receipt by 10am post departure; ours didn’t arrive. Parking is a major problem — guests are directed to street-side parking and charged!"

"It was fine, I was annoyed how the bed was 2 bed put together instead of 1 big mattress made the bed uncomfortable and sheets had blood stains on it"

"Great place to stay. Very clean, warm and all amenities were well stocked. Would recommend."

"Very easy to find with a handy location just off the highway. Parking outside our door. We were upgraded and had a lovely corner spa bath with bath salts supplied. I loved that they had a shower cap. Our bed was clean and comfortable and our room felt spacious and welcoming. We didn’t hear any outside noise at all. Only gripe was the bathroom extractor fan had a mind of its own and liked to turn itself on randomly"

"Couldn’t work the washing machine/dryer, dishwasher and tv. Great location."