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"The room was clean"

"This is a 5 star hotel. Everything about it is great!"

"Dated but clean. Art deco in public spaces was stunning. Dinner at 1931 was good but pricy. A nice occasional treat."

"We had a great stay. "

"The room was spacious. Staff were friendly and helpful. Enjoyed every minute of our stay."

"The staff was friendly enough, which helped mitigate the utter disaster this hotel is in. Room not reserved (no king room available for me or the other irate lady in the same situation at check in), no toilet paper on arrival, room not ready, broken tiles, rust, black mildew, stained towels, fridge broken, drywall in abysmal condition, mattresses bent on edges from people using them as a couch. Slime and grime on end tables. Food left over from the previous guest. The bathroom door handle was floppy and wouldn't close. Outlets so loose that nothing stayed plugged in. Carpets were filthy. Tub creaked like it was going to give way. Tape left on walls. Cabinets pulling away from the walls and ceiling as if someone had sat on them. No handsoap in the entire hotel--told to use shower gel. These sad realities are all due to the hotel being used as long-term Section 8 housing or something similar, perhaps for the homeless. The clientele are not businessmen, but seemingly homeless. Everywhere reeked of marijuana. Don't trust these OLD pictures online. The place has been let go. We were very happy to leave when it was time. (We'd have left earlier if our rental had been longer. "

"We had an updated room with a king bed. We were originally in a queen room that hadn’t been renovated and wasn’t nearly as nice. We thought we had booked a king and Michelle had no problem switching our room. I would come back To this room but not the original one. Traffic on Houston road was loud but it did eventually die down. I would recommend a sound machine because you are located next to the hospital. April was very friendly and kept breakfast well stocked. All the staff were very friendly and the updated room was very nice. "

"Excellent! "

"This place was wonderful! We had an amazing time, the pool and laundry area were excellent and clean, staff friendly, and breakfast wonderful. "