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Reviews of Motel 6 Framingham, MA - Boston West

2 out of 5
Motel 6 Framingham, MA - Boston West
1668 Worcester Rd, Framingham, MA

Reviews

7.0

Good

Rating 10 - Excellent. 280 out of 1021 reviews" "
Rating 8 - Good. 294 out of 1021 reviews" "
Rating 6 - Okay. 201 out of 1021 reviews" "
Rating 4 - Poor. 112 out of 1021 reviews" "
Rating 2 - Terrible. 134 out of 1021 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This motel was very dirty floors in the room weren’t swept walls were dirty, shower was absolutely disgusting as was the toliet. There were bugs on the floor. I will never stay here again!
Stayed 2 nights in May 2024

2/10 Terrible

Sarah

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom ceiling is gross and falling down. Bathtub was disgusting as was all grout. Horrible smell in the hallways and the sheets and pillows were terrible. Thank god we brought our own.
Stayed 3 nights in May 2024

6/10 Okay

Rino

Disliked: Cleanliness, amenities, property conditions & facilities
Area not great. Dirty
Stayed 1 night in May 2024

2/10 Terrible

Hanzhong, Bellevue

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Bismark

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 6 nights in May 2024

4/10 Poor

Carole

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not condusive to a pleasant stay.
Stayed 2 nights in May 2024

10/10 Excellent

Maksim

Liked: Cleanliness, property conditions & facilities
Enjoy what I rated
Stayed 1 night in May 2024

10/10 Excellent

Vladimir, Nutley

Stayed 1 night in May 2024

4/10 Poor

Taramattie, Georgetown

Traveled with family
Wash room.leaking .need proper maintaining before guest check in
Stayed 1 night in May 2024

6/10 Okay

Ray

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in May 2024

6/10 Okay

Richard

Business traveler, Traveled with partner
Liked: Staff & service
The window in the room was warped and did not seal. The door to the room alao did not close properly.
Stayed 1 night in May 2024

6/10 Okay

Sandip

Traveled with family
Disliked: Property conditions & facilities
We stayed here for one night. Location is good , close to highways. No shopping or restaurants close by. Property needs some updates , specially bathrooms were in bad conditions. Shower tiles broken with a hole in it. Parking is tight if hotel is at full capacity. Vending machines were out of stock. Bedding was good , queen bed was comfortable. Staff service was good and quick. Overall OK experience. Expect around 30 minutes drive to downtown Boston.
Stayed 1 night in May 2024

10/10 Excellent

Sharon, Chinook

Traveled with pets
Liked: Staff & service
The elevator smells horrible
Stayed 1 night in May 2024

10/10 Excellent

Elaine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in May 2024

8/10 Good

Huynh

Liked: Cleanliness, staff & service
Everything was good
Stayed 1 night in Mar 2024

2/10 Terrible

Omar

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I found my room in the first day with cockroaches and also inside the bathroom. I was paying 300 bucks for 2 nights so I decided to leave and book another hotel.
Stayed 2 nights in May 2024

8/10 Good

Cari Rich

Traveled with family
Liked: Staff & service
Just ok.
Stayed 1 night in May 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service
Excelente
Stayed 2 nights in May 2024

4/10 Poor

Alvin

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not well maintained. Expensive for what is offered.
Stayed 2 nights in May 2024

2/10 Terrible

Allison

Disliked: Cleanliness, staff & service, property conditions & facilities
Well from get go, the front desk
Stayed 3 nights in May 2024

10/10 Excellent

Judith

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good overall
Stayed 3 nights in May 2024

2/10 Terrible

Vadim

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Did not stay at this location due terrible property condition, disrepair and cockroaches.
Stayed 1 night in May 2024

4/10 Poor

GINGER

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property was convenient for on and off Mass Pike. The room was clean. The curtains were hanging off the road. The screen was torn and hanging. The ceiling in the bathroom where the fan was, was drooping and I was afraid it would fall on my head so didn't use it. I liked that there was a Dunkin right next door for the AM. Personnel was very nice.
Stayed 1 night in May 2024

10/10 Excellent

Jonathan, Worcester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing wrong with my stay here. The only thing that I didn’t like was the noise from the highway behind the building and the state route in front of the building. But that is not any problem of the employees. It’s just the location of the motel. Nothing that anyone can really do about that. Overall, my stay here was great and the employees were respectful and helpful.
Stayed 1 night in May 2024

2/10 Terrible

patricia, North Charleston

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities
The room was not very clean, the packaging of containers inside the room had been left by other people who used the room, the floor was sticky, mainly with a lot of dirt
Stayed 1 night in May 2024

8/10 Good

Seungbum

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the price that I chose this place, although it's still over 100.
Stayed 3 nights in May 2024

8/10 Good

Judith

Traveled with family
Liked: Staff & service, property conditions & facilities
Great place to stay slept like a princess comfortable beds
Stayed 1 night in May 2024
Response from Brand Experience Team on May 21, 2024
Hi Judith, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 Excellent

Ana

Liked: Staff & service
Stayed 1 night in May 2024
Response from Brand Experience Team on May 23, 2024
Hi Ana,Thank you for the excellent review! Maz K.#Team6

10/10 Excellent

Edelvan

Traveled with group
Liked: Amenities
Tudo de bom Ótimo
Stayed 2 nights in May 2024
Response from Brand Experience Team on May 21, 2024
Oi Edelvan,Obrigado pela classificação perfeita! Maz K.#Team6

2/10 Terrible

Chanoi

Liked: Staff & service
Disliked: Cleanliness
Floor was dirty and roaches all over with rat traps under the bed.
Stayed 1 night in May 2024
Response from Brand Experience Team on May 21, 2024
Hi Chanoi,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

4/10 Poor

justin

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The floors were sticky to the point shoes and socks were sticking to the floor. The shower was leaky causing rust spots in the shower and there was “curly hair” on the bathroom floor. The toilet seat had chunks missing and the wall near the bathroom was damages and falling apart.
Stayed 1 night in May 2024
Response from Nancy Y. on May 15, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Okay

Louis-Philippe

Traveled with partner
Liked: Staff & service
The windows would not lock, people chilling in corridors all the time made the place feel unsafe
Stayed 1 night in May 2024
Response from Nancy Y. on May 15, 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

6/10 Okay

Edwin

Stayed 1 night in May 2024

4/10 Poor

Bruce

Traveled with partner
Liked: Staff & service
I hate writing negative reviews as it affects owner and employees. The room was updated well but the bathroom couldn't disguise the old concrete walls. You could hear every sound above and outside the room. We checked out after seeing a young cockroach head up into the suspended bathroom ceiling. Awaiting refund 1 week later.
Stayed 5 nights in Apr 2024
Response from Brand Experience Team on May 6, 2024
Hi Bruce,On our behalf, we would like to apologize for the inconvenience you incurred while being our guest. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Maz K.#Team6

6/10 Okay

Ashley

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on May 9, 2024
Hi Ashley,Thanks for your review, we really appreciate the support. Maz K.#Team6

10/10 Excellent

Nicholas

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on May 9, 2024
Hi Nicholas,Thank you for the perfect rating!! Maz K.#Team6

6/10 Okay

Benjamin

Liked: Cleanliness
Highway noise a problem. Room is clean with wifi, tv and refrigerator but no other amenities except soap.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on May 6, 2024
Hi Benjamin,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Von

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Great staff on all shifts.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 30, 2024
Hey friend, thanks for taking time to share your review. We appreciate your support.Natalie#Team6

4/10 Poor

Lindsay

Disliked: Cleanliness, amenities, property conditions & facilities
I go to Motel 6 for the basics at a decent price: a clean room, an acceptably comfortable bed, and no surprises and they usually deliver - this place failed to deliver. I arrived just before midnight, and when I went to my room, I found the bathroom sink had not been cleaned properly - yech! I was very tired, so got ready for bed immediately only to find that my bed had a fitted sheet on it but no flat sheet above it, only a blanket. So, I slept under a scratchy blanket all night (I was too tired to ask for another room). The usually reliable Motel 6 seriously disappointed this time.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 30, 2024
Hi Lindsay, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Natalie #Team6

8/10 Good

Kelly

Traveled with partner
Liked: Staff & service, amenities
The person who had checked me into the hotel was amazing as before i had to switch rooms on the next day i stayed again due to their being bugs in my room ive never seend bugs here in this hotel until now for the first time but it wasnt just 1or2 there were like 6 that i killed in a hour and a half but they were good about switching rooms for me
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on Apr 30, 2024
Hi Kelly, We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 18, 2024
Hi Robyn, Thank you for the 5-star rating!Natalie #Team6

10/10 Excellent

ALESSANDRO, Ciinton

Stayed 1 night in Apr 2024

10/10 Excellent

Ramon

Stayed 1 night in Apr 2024

2/10 Terrible

Kristine

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will never stay in a motel 6 again . I felt unsafe . It was dirty inside and out . Was given a room walked in and it hadn't been cleaned . The next riim they gave us had a stick residue all over the floor . The shower had a keak that was repaired with a plastic bag. We were so so uncomfortable
Stayed 1 night in Apr 2024
Response from Nancy Y. on Apr 17, 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 Terrible

June

Disliked: Cleanliness, property conditions & facilities
They have roaches
Stayed 1 night in Mar 2024
Response from Nancy Y. on Apr 17, 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

8/10 Good

manuel

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 18, 2024
Hi Manuel, Thank you for positively rating your stay!Natalie #Team6

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Diane

Liked: Cleanliness, property conditions & facilities
Great staff!
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 11, 2024
Hi Diane,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excellent

Mokom

Liked: Cleanliness, staff & service
Disliked: Amenities
Property needs improvement
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 3, 2024
Hi Mokom, We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Natalie #Team6