"I have stayed at 4 different hotels in Ocean City, and this is by far the worst one. I spent 5 days here, and not ONE TIME did anyone come to give us clean towels, take trash, or anything while we were in the room or out. We had to ask everytime we seen one of the staff in the hallway for towels and extra trash bags. We also ended up in a new room on day 2 because the stopper in the tub didn’t work, so we couldn’t give our 2 year old a bath. 2nd room we were moved too, the stopper still didn’t work, and I’m sorry, but moving rooms with a toddler and 12 year old after having everything already unpacked was unacceptable. You should have made sure the one thing I had an issue with in the room was working when you moved me to the new one. Also, parking in this hotel is a joke. You have to pay additional for parking, which they don’t inform you of when you book, and then you have to fight to get a spot that you already paid for. Multiple times on our trip we had to circle around waiting for a parking spot we already paid for, and at one point ended up paying for street parking just so we could stop wasting gas circling the blocks. This hotel is a joke. We definitely will not be staying here again. The least that should be done, is a refund for the parking that we shouldn’t have had to pay extra for in the first place."
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