Executive Room, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing

Reviews of Holiday Inn Frankfurt - Alte Oper, an IHG Hotel

4 out of 5
Holiday Inn Frankfurt - Alte Oper, an IHG Hotel
Mainzer Landstrasse 27, Frankfurt

Reviews

9.0

Wonderful

Rating 10 - Excellent. 313 out of 548 reviews" "
Rating 8 - Good. 188 out of 548 reviews" "
Rating 6 - Okay. 30 out of 548 reviews" "
Rating 4 - Poor. 7 out of 548 reviews" "
Rating 2 - Terrible. 10 out of 548 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Front Office Team on May 22, 2024
Dear valued guest,thank you for your review.It is nice to read that you had a good stay.Kind regards,Front Office Team

10/10 Excellent

Eva S

Traveled with family and small children, Traveled with group
Liked: Property conditions & facilities
Staff was Great
Stayed 1 night in May 2024
Response from Holiday Inn alte Oper Team on May 19, 2024
Dear Eva, thank you for your positive review and your words of praise for our staff. We are very pleased to hear that you were satisfied with our service. Our goal is always to provide excellent service to our guests and it is encouraging to learn that we achieved this goal during your visit.We hope to welcome you back to the Holiday Inn Frankfurt - Alte Oper hotel soon and look forward to providing you with great service again.Yours sincerely,

10/10 Excellent

mohamed fadzly, singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Room quite spacious. Walking distance to the main hbf. Alot of nearby kiosk and restaurant. The only thing that i dislike is the environment nearby alot of dodgy people taking drugs in the middle of broad daylight. Overall i will say i had a pleasant stay. Will definitely book this hotel again if happen to visit frankfurt in the future.
Stayed 8 nights in Apr 2024
Response from Holiday Inn Alte Oper on May 6, 2024
Dear Mohamed,We appreciate you taking the time to share your feedback regarding your recent stay at the Holiday Inn Frankfurt - Alte Oper.We're delighted to hear that you found our rooms spacious and our location convenient, with its proximity to the main train station and several dining options in the vicinity.However, we regret that you felt uncomfortable with the environment outside our hotel. While we strive to ensure our guests' safety and comfort within our premises, we understand that external factors can sometimes impact your overall experience. Please rest assured that we take your comments seriously and we're always available to assist our guests in any way we can.Your positive experience and your willingness to choose us again in the future are the best rewards for the efforts we put in to maintain our standards and improve where necessary. We look forward to welcoming you back on your next visit to Frankfurt.Sincerely,Your team from the Holiday Inn Frankfurt - Alte Oper

8/10 Good

Tian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff’s English could be improved a bit more so they could communicate and be understood more efficiently.
Stayed 3 nights in Apr 2024
Response from Your Holiday Inn Frankfurt - Alte Oper Team on Apr 25, 2024
Dear Tian,Thank you for taking the time to give us your feedback. We regret that the communication was not entirely smooth. Our aim is to always provide our guests with excellent service and we place great importance on constantly improving our services. Your feedback is therefore very important to us.We look forward to welcoming you back to the Holiday Inn Frankfurt - Alte Oper in the future and hope to provide you with an even better experience.With kind regards,

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Apr 2024
Response from Your Holiday Inn Alte Oper Team on Apr 19, 2024
Dear Thomas,We are happy that you enjoyed your stay with us. I will share your feedback with our staff members.Whenever you are back in Frankfurt we would be more than happy to welcome you again in our hotel.

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at the hotel, it was spotless and the staff could not be more helpful. The only downside was the square beside the hotel attracted an unsavory element at night. Sadly this problem can be found in most cities now.
Stayed 3 nights in Apr 2024
Response from Holiday Inn alte Oper Team on Apr 14, 2024
Dear Mrs. Teresa,We are very pleased to hear that you enjoyed your stay with us at the hotel and that our staff were enthusiastic. Your satisfaction is our top priority. We regret that the surroundings of the hotel at night did not meet your expectations. We thank you for your understanding and hope to welcome you back soon.With kind regards,

6/10 Okay

Yuqian

Traveled with partner
Overall is OK
Stayed 1 night in Apr 2024
Response from Holiday Inn Team on Apr 5, 2024
Dear Mr Yuqian,thank you for your review and we hope that you had a pleasant stay at our hotel. We look forward to welcoming you again in the near future.With kind regards,Hotel Holiday Inn Frankfurt - Alte Oper

10/10 Excellent

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with everything you need for your stay. Staff were courteous and often went above and beyond, and the included breakfast was incredible!
Stayed 1 night in Mar 2024
Response from Your Holiday Inn Alte Oper Team on Mar 29, 2024
Dear Mr. Douglas,we are very pleased about your positive feedback and thank you for your praise of our staff and our breakfast. It is our aim to make every stay a special experience. We hope to welcome you again soon.With kind regards,

10/10 Excellent

Harald, Chicago

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient between the main train station and the city center, clean and friendly. The windows keep the noise out for a good sleep. The breakfast buffet is wonderful, including fresh eggs. The area directly south of the hotel and towards the main train station is the very seedy red-light district of Frankfurt (with some excellent restaurants, too), but if you stick to Mainzer Landstrasse or north of that, it is fine. The plaza directly in front of the hotel is fine too.
Stayed 3 nights in Mar 2024
Response from Holiday Inn Alte Oper on Mar 14, 2024
Dear Harald,It's wonderful to hear that you enjoyed your stay at our hotel and had a good night's sleep. We're pleased that you found the location convenient and appreciated the cleanliness and friendliness of our team. It's great to know that you loved our breakfast buffet, especially the fresh eggs. As for exploring the surroundings, your advice regarding Mainzer Landstrasse is noted, and we're glad you found some excellent dining options nearby.Thank you for sharing your experience. We look forward to welcoming you back in the future.Best Regards,Your Holiday Inn Team

8/10 Good

Omar

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Holiday Inn alte Oper Team on Mar 12, 2024
Dear Omar,thank you for taking the time to tell us about your experience at Holiday Inn Frankfurt-Alte Oper. We are very pleased about your positive comments and really appreciate the high ranking. We hope to welcome you back again whenever your travel need brings you back to Frankfurt.

8/10 Good

xinchang

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Feb 2024
Response from Nadia on Feb 22, 2024
Dear Xinchang Shen,Thank you so much for your positive review! We are looking forward to seeing you again in our hotel. Sincerely Yours,Holiday Inn Team

6/10 Okay

James

Liked: Cleanliness, staff & service
The airconditioning in our room didn't work and the only option given to us was to open the widow wider. We were in a room on the 1st floor above the entrace door with guests coming and going at all hours, banging car doors, smoke smells coming in - it was a nightmare stay without any offer of compensation and no offer of a replacement room on the night. Very disappointed. Additionally the area is very seedy.
Stayed 1 night in Jan 2024
Response from Nadia on Feb 2, 2024
Dear Mr. Walker,I'm truly sorry to hear about the difficulties you encountered during your stay. The comfort and satisfaction of our guests is our utmost priority. It's regrettable that your experience did not meet our usual high standards.We deeply regret any inconvenience caused by the air-conditioning issue and the noise disturbance. It's unfortunate that we couldn't provide an immediate solution that night. We aim to ensure that all our guests have a peaceful and comfortable stay. Your feedback about the surrounding area is also noted. We understand that the ambiance of the location can impact the overall experience. We're sorry if it fell short of your expectations.Please, rest assured that your feedback is taken for further service improvement. We hope you will give us a chance to improve your perception in the future. We value your input and would like to make things right. Best regards,NadiaFront Office

6/10 Okay

Sarah

Business traveler
Liked: Cleanliness
The hotel itself was as expected for a Holiday Inn, though the bed was very hard, the bedding stiff ( absolutely no comparison to the gorgeous sheets at Holiday Inn Dubai Festival City). I forgot a UK adaptor and despite the signs saying if you forget anything.. they didn't have one. Room service didn't answer. Usually you get free bottles of water, here I found I was charged a mini bar price, even though it was on an open shelf. The area around the hotel was not safe, red light district and a lot of homeless and drug addicts on the streets. As a solo woman traveller would not walk from the hotel
Stayed 2 nights in Jan 2024
Response from Holiday Inn alte Oper Team on Jan 17, 2024
Dear Sarah,I am sorry to hear that your experience with us did not meet your expectations. It is our goal to provide our guests with a comfortable and enjoyable stay. It is unfortunate that the bed and bedding did not meet your expectations. On the subject of UK adapters and room service, we take note of your comments. It is unfortunate that you did not feel safe around our hotel. Our top priority is to ensure that all guests feel safe and comfortable during their stay with us.We hope that despite your negative experience, you will give us another chance to provide you with a pleasant stay.Yours sincerely,

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Everything was confortable and pleasant. Just make sure you turn right when you exit thru the front door.
Stayed 4 nights in Jan 2024
Response from HolidayInn alte Oper Team on Jan 8, 2024
Dear Hugo,we are very pleased that you enjoyed your stay at our hotel and appreciated the comfort and pleasant atmosphere. We take note of your small details such as the orientation guide at the front door. It is always our intention to offer our guests a pleasant and memorable stay.We look forward to welcoming you back soon.Yours sincerely,

8/10 Good

Richard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff nice bar
Stayed 1 night in Dec 2023
Response from Holiday Inn alte Oper Team on Mar 12, 2024
Dear Richard,We are happy that you enjoyed your stay with us. I will share your feedback with our staff members.Whenever you are back in Frankfurt we would be more than happy to welcome you again in our hotel.

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very calm and clean excellent breakfast
Stayed 1 night in Dec 2023
Response from HolidayInn alte Oper Team on Jan 8, 2024
Dear Bruno,Dear Guest,We are very pleased to hear that you enjoyed your stay with us, especially the tranquility and cleanliness of our facilities as well as our excellent breakfast. Your positive words are a great motivation for our team to continue providing the best possible service.We hope to welcome you again soon.Yours sincerely,

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The walk from the main railway station, if you follow Google Maps, takes you through a loud red light district. Other routes are much safer
Stayed 3 nights in Dec 2023
Response from HolidayInn alte Oper Team on Jan 8, 2024
Dear Paul,Dear customer,We are sorry to hear that your directions took you through an undesirable area. The safety and satisfaction of our guests is our top priority. There are indeed other, quieter and safer routes to our location. We hope that your next visit will go better and that you can choose a more pleasant route. Thank you for bringing this issue to our attention.Yours sincerely,

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and room were excellent
Response from Holiday Inn alte Oper Team on Mar 12, 2024
Dear Stephen,We are very pleased to hear that you were impressed with our staff and your room. It is always our goal to provide outstanding service and ensure that all our guests have the best possible experience. Your kind words are a testament to our commitment in this regard. We look forward to your next visit.

10/10 Excellent

Tiago, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from HolidayInn alte Oper Team on Jan 8, 2024
Dear Tiago, thank you for taking the time to tell us about your experience at Holiday Inn Frankfurt-Alte Oper. We are very pleased about your positive comments and really appreciate the high ranking. We hope to welcome you back again whenever your travel need brings you back to Frankfurt.

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would have been perfect if they had refrigerators in the rooms.
Stayed 3 nights in Nov 2023
Response from Nadia on Nov 20, 2023
Dear valued guest,We appreciate you taking time to leave a review about your stay! It is delightful to hear that your stay was smooth and comfortable.We made a note about your comment on the refrigerators. For your next stay we will be happy to provide space to store your goods. Currently we have minibars in our Deluxe and Executive rooms complementary.We truly hope to seeing you again in our hotel in the future!Kind regards,NadiaFront Office Agent

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and courteous staff. Breakfast had great options.
Stayed 3 nights in Nov 2023
Response from Nadia on Nov 20, 2023
Dear valued guest,We appreciate you taking time to leave a review about your stay! It is delightful to hear that you enjoyed our breakfast, we are doing our best to keep the quality and variety on a decent level. We are also very proud to hear your comments about our staff. Such comments give us inspiration to move forward!We truly hope to seeing you again in our hotel in the future!Kind regards,NadiaFront Office Agent

8/10 Good

Barbara

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Nadia on Nov 21, 2023
Dear Barbara,Thank you for taking your time to leave a feedback about your stay with us! We are looking forward to seeing you again!Kind regards,Front Office team

8/10 Good

Lora

Liked: Staff & service, property conditions & facilities
-
Stayed 1 night in Nov 2023
Response from HolidayInn alte Oper Team on Jan 8, 2024
Dear Lora,We are happy that you enjoyed your stay with us. I will share your feedback with our staff members.Whenever you are back in Frankfurt we would be more than happy to welcome you again in our hotel.kind regards,

2/10 Terrible

Hugo

Stayed 1 night in Oct 2023

2/10 Terrible

Jarett

Stayed 1 night in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Windows let into much outside noise … otherwise I liked it
Stayed 2 nights in Oct 2023
Response from Holiday Inn Frankfurt Alte Oper Team on Oct 8, 2023
Dear John, greetings from the Holiday Inn Frankfurt Alte Oper! Thank you very much for your review and remark. We will forward it to the department. We hope you will give us the opportunity to welcome you again in the near future. Best regards

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was one of my best stays in Germany so far. Room was clean staff was always willing to help. Down side was the location to it.
Stayed 3 nights in Sep 2023
Response from Holiday Inn Alte-Oper Frankfurt Team on Sep 29, 2023
Dear Jose, a very big thank you for taking the time to write such a fantastic review. We really are delighted about the high ranking and about your wonderful comment. Feedbacks like yours give us the necessary confirmation that we are on the right road of aiming to deliver highest possible service. Whenever you are back in Frankfurt we would be more than happy to welcome you again in our hotel. Best Regards,

10/10 Excellent

Elliot, Aberdeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel but I would advise people to turn right out of the hotel not left as it very dodgy down that way!
Stayed 3 nights in Sep 2023
Response from M. Höft on Sep 24, 2023
Dear Elliot,We are happy that you enjoyed your stay with us. Whenever you are back in Frankfurt we would be more than happy to welcome you again in our hotel.Best regards Maria Höft Front Office Manager

10/10 Excellent

S

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Misleading booking process on hotels.com
Careful of the booking process - regardless of what the booking process says on hotels.com, the breakfast is only for the number of guests in the booking.
Stayed 2 nights in Aug 2023
Response from M. Höft on Sep 24, 2023
Dear S, Thank you for taking the time to tell us about your experience at Holiday Inn Frankfurt-Alte Oper. We are very pleased about the high ranking. We hope to welcome you back again whenever your travel need brings you back to Frankfurt.Best regards Maria Höft Front Office Manager

10/10 Excellent

Sang Wook

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location and breakfast
Stayed 2 nights in Aug 2023
Response from Panagiota Papakosta on Aug 13, 2023
Dear Sang,Thank you very much for your great review.We hope to be able to welcome you back again. Best Regards Panagiota Papakosta

6/10 Okay

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel itself was well maintained, clean and the staff were very helpful.
Stayed 2 nights in Jul 2023
Response from Holiday Inn Alte Oper Team on Jul 27, 2023
Dear James, Thank you very much for your rating and for great Feedback. To know what we could have done better we always need some Information. Best regards!

6/10 Okay

Bhupinder

Stayed 1 night in Jul 2023
Response from Holiday Inn Alte Oper Team on Jul 23, 2023
Dear Bhupinder, Thank you very much for your rating. To know what we could have done better we always need feedback. Best regards!

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Papakosta P on Jul 14, 2023
Dear Mr Ramon,thank you very much for your great review. We hope to see you again soon. Best Regards Holiday Inn Frankgfurt Alte Oper Team

8/10 Good

AnneMarie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, not the safest area for walking.
Stayed 2 nights in Jun 2023
Response from Panagiota Papakosta on Jul 10, 2023
Dear Anne Marie,thank you for taking the time to share your experience at Holiday Inn. I am happy to hear you were satisfied and we hope to welcome you back again sometime.Best Regards Holiday Inn Frankfurt Alte Oper

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Penny on Jul 2, 2023
Dear guest,we appreciate the time you took to share your experience with us at Holiday Inn and we are glad to hear that you were satisfied by our services.We hope to see you again in the future.Regards Holiday Inn Frankfurt Alte Oper Team

6/10 Okay

Sarah

Liked: Cleanliness, property conditions & facilities, room comfort
Difficult
Not a gray part of Frankfort for traveling alone. Wi-Fi was not working and elevator. Big inconvenience.
Stayed 1 night in Jun 2023
Response from Maria Höft on Jun 15, 2023
Dear Sarah, Thank you very much for your review. I would like to apologise for the inconvenience during your stay. Please be sure that we already took action to avoid such mistakes in the future. We hope, we will have the opportunity to welcome you again in our property. Best regards Maria Höft Front Office Manager

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, near Convention Center, quiet
Stayed 4 nights in Jun 2023
Response from Maria Höft on Jun 15, 2023
Dear Sandra, It is nice to hear that you enjoyed your stay with us. We thank you for your high ranking and we hope to see you again soon.Best regards Maria Höft Front Office Manager

10/10 Excellent

Frederick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful. The breakfast was very good with wide variety items. The room was very clean and comfortable.
Stayed 1 night in May 2023
Response from M. Höft on Jun 3, 2023
Dear Frederick,thank you for taking the time to tell us about your experience at Holiday Inn Frankfurt-Alte Oper.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.Best regardsM.Höft Front Office Manager

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from M. Höft on Jun 3, 2023
Dear Marcus,thank you for taking the time to tell us about your experience at Holiday Inn Frankfurt-Alte Oper. We are very pleased about your positive ranking. We hope to welcome you back again whenever your travel need brings you back to Frankfurt.Best regards M.Höft Front Office Manager

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Jasbleidy Reina Zambrano, Guest Service Agent on May 29, 2023
a very big thank you for taking the time to write such a fantastic review. We really are delighted about the high ranking and about your wonderful comments.If your travels bring you back to Frankfurt, we hope to serve you again!

10/10 Excellent

Colleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and modern. Good location near train station and walkable to restaurants and shops.
Stayed 1 night in May 2023
Response from Papakosta P on May 14, 2023
Dear Mrs Colleen,thank you for choosing Holiday Inn for your stay and I am glad to hear you are satisfied by our services. We will be happy to welcome you back at our Hotel in the future. Best Regards Holiday Inn frankfurt Alte Oper Team

6/10 Okay

Matthias

Stayed 1 night in May 2023
Response from Maria Höft on Jun 15, 2023
Dear Matthias, thank you for taking the time to share your experience in our hotel. We do apology for the inconvenience during your stay. I would be more than happy to discuss that matter further with you. Whenever you have a moment free please contact us directly under the e-mail address hifrankfurt@ihg.comBest regards Maria HöftFront Office Manager

8/10 Good

BERNARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from M. Höft on May 3, 2023
Dear Bernard, Thank you very much for your feedback. We are very happy to know that our services and standards exceed your expectation. We hope you will visit us again soon.Best regards Maria Höft Front Office Manager

10/10 Excellent

Amjad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from M. Höft on Mar 20, 2023
Dear Amjad, Thank you for taking the time to tell us about your experience at Holiday Inn Frankfurt-Alte Oper.Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.Best regardsM.Höft Front Office Manager

4/10 Poor

Pedro

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Pricey for a basic hotel, staff not friendly
Stayed 1 night in Mar 2023
Response from M. Höft on Mar 20, 2023
Dear Pedro, thank you for rating your experience at Holiday Inn Frankfurt Alte Oper, the prices are different day by day depending on the occupancy and the occasion of a Fair. We hope to see you again soon.Best regards M. HöftFront Office Manager

2/10 Terrible

Ahmad

Disliked: Amenities, property conditions & facilities
Terrible view
Stayed 2 nights in Mar 2023
Response from M. Höft on Mar 14, 2023
Dear Ahmad, Thank you for your review. We do have 3 different views, if you let know the reception next time that you don't like the view, we will change the room. Best regards M.Höft Front Office Manager

8/10 Good

Susan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and clean. Staff were extremely helpful and efficient. Only concern, at the end road is Frankfurt’s red light district!
Stayed 2 nights in Feb 2023
Response from Holiday Inn Alte Oper Team on Feb 9, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn FRANKFURT - ALTE OPER.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but at night not so safe in the surroundinfs
Stayed 1 night in Jan 2023
Response from Sarah Schley on Jan 26, 2023
Greetings from the Holiday Inn Frankfurt Alte Oper! Thank you very much for your review and feedback.It is nice to hear that you enjoyed your stay with us. We thank you for your lovely and we hope to see you again soon.Your Holiday Inn Frankfurt - Alte Oper Team

10/10 Excellent

Anthony

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Well placed for tourists and business
Response from Sarah Schley on Jan 26, 2023
Greetings from the Holiday Inn Frankfurt Alte Oper! Thank you very much for your review and feedback.It is nice to hear that you enjoyed your stay with us. We thank you for your lovely and we hope to see you again soon.Your Holiday Inn Frankfurt - Alte Oper Team

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For most part it's a solid Holiday Inn. The only real con was the location, if you walk in the wrong direction you end up in a very seedy neighborhood.
Stayed 1 night in Nov 2022
Response from M. Höft on Nov 11, 2022
Dear Anonymus, Thank you for taking the time to tell us about your experience at Holiday Inn Frankfurt-Alte Oper. We are very pleased about the good ranking. Our Hotel is located next to the financial district and near to the main train station if you walk along the main road you always have a nice walk. We hope to welcome you back again whenever your travel need brings you back to Frankfurt.Best regardsMaria Höft Front Office Manager