“All the staff and in particular Emma of the Concierge have been great and very helpful in sorting out a problem and getting us to the airport when our rented car had broken down.
Many thanks again ”
“I left my phone charger in my room. And I forgot about it. I checked out and started the car, but someone ran to me. There was a lost charger in her hand. I was so grateful. Thanks to her.”
“Stunning hotel with large, modern and quiet rooms. Very friendly staff. Very good food in the food hall. Right in the town centre close to shops, beach and restaurants. Only 2 min walk away from the train station. Absolutely perfect!”
“Charming hotel in a lovely area. There was so much to do within a 3-10 minute walk of the hotel. Shops, restaurants, fresh food market, beach, etc.
The room was very comfortable for 3 people. The bathroom was quite large with a nice shower. AC was a bonus, as was the mini fridge. Comfortable beds. Very clean.
Staff were very friendly and helpful in multiple languages.
If you have mobility issues, know that you cannot drive up to the entrance. And the elevator is really tiny so we mostly...
“Hôtel tout neuf, rénové avec goût.
Chambre spacieuse et agréable, bien qu'un peu sombre.
Literie confortable.
Le restaurant roof top très cool avec vue sur l'océan. Les plats sont excellents, bien qu'un peu chers pour la quantité. J'y suis allé à 3 reprises, tout est très bon.
Piscine roof top très sympa.
Dans les bémols :
-ménage en chambre à qualité variable.
-finitions de la chambre encore en cours je pense. Manque un bout de plinthe, cache prise derriere meuble inexistant,...
-service bar...
“Nous avons passé un excellent séjour à Saint-Jean-de-Luz ! L’emplacement de l’hôtel est parfait, avec une vue splendide sur les plages. La chambre était spacieuse, décorée avec goût, et mention spéciale pour les rideaux et stores occultants : nous avons dormi comme des bébés ! Tout était très agréable et soigné.
Seul petit bémol : le self-parking, qui pourrait être amélioré pour être plus pratique. Mais cela n’a en rien gâché notre séjour, que nous avons adoré.”
"I left my phone charger in my room. And I forgot about it. I checked out and started the car, but someone ran to me. There was a lost charger in her hand. I was so grateful. Thanks to her."
