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"Beautiful, quiet, comfortable, great food, excellent service"

"A large room with a very beautiful and unique design. The hotel was very attractive like a museum"

"Excellent walkable location near start of Aqueduct (just other side of a children’s playground)."

"Unique building. Friendly staff. Comfortable stay. Signage to the parking area could be improved."

"Nice room and very friendly (and comunacative) staff"

"El hotel se encuentra cerca de varios supermercados para adquirir comida o bebida."

"Espectacular 💕everything Love to come back to this hotel .."

"The location was excellent for an easy walk into old Segova..i came before peak tourism so the outdoor pool was not yet open..not a problem..staff was extremely friendly and helpful..breakfast buffet was excellent! I would stay here again if ever back to Segovia!"

"I do not think I have ever had such awful and rude service in my life! Check-in ends SUPER early (8:30 pm) such a very inconvenience if you are coming from the Madrid train station very late at night. Apart from being more than 1 hour away from what it feels civilization is, rides can be costly (almost 100€). Very hard to get around this little town because it feels isolated from other places. If you are looking just to get away in the mountains in a peaceful, quiet place I would recommend it. Especially because the place itself is very cozy. The biggest problem was the late check-in I did AFTER I HAD CALLED IN ALREADY, the staff kept complaining about how late I was and how she had to wake up very early the next day. Then when I asked about breakfast, she complained about her doing everything by herself including the cleaning after. It seemed that she hated her job and complained about it all the time. Not a good attitude towards it. "