Front of property

Reviews of Senator Gandia

4 out of 5
Senator Gandia
Carrer Atlantic 79, Gandia, Valencia

Reviews

9.2

Wonderful

Rating 10 - Excellent. 202 out of 306 reviews" "
Rating 8 - Good. 80 out of 306 reviews" "
Rating 6 - Okay. 14 out of 306 reviews" "
Rating 4 - Poor. 6 out of 306 reviews" "
Rating 2 - Terrible. 4 out of 306 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 2nd time of staying at this hotel, everything is fantastic the staff are friendly and helpful. The hotel is situated in a great location. The rooms are of a high finish and the whole hotel is impeccably clean. I would have no hesitation recommending this hotel to anyone. Visiting Gandia. Hopefully I will back in the near future
Stayed 7 nights in Apr 2024
Response from Javier Álvarez, Gerente Senator Gandia Hotel on May 4, 2024
Dear Barry,Thank you for such a great review.It brings us immense pleasure to hear that our staff's dedication to service left a lasting impression on you. Their friendliness and helpfulness are indeed among the core strengths of our hotel.We're delighted that you found our location to be convenient for your stay, just a short stroll away from the serene beach and the vibrant promenade of Gandía. It's wonderful to know that the modern design and high-quality finish of our rooms contributed to your enjoyable experience.Your commendation on the impeccable cleanliness of our hotel is greatly valued, as we strive to maintain the highest standards for our guests. We're thrilled that you would recommend Senator Gandía Spa Hotel, and it's a privilege to have earned your trust for future visits.We look forward to a return visit from you in the future.Best wishes,Javier Álvarez, Gerente Senator Gandia Hotel

8/10 Good

jamil

Traveled with family
Clean, quiet, good food, nice service, and good view from the balcony. Close to the beach and the stores.
Stayed 2 nights in Apr 2024
Response from Javier Álvarez, GM Senator Gandia Hotel on Apr 20, 2024
Dear Jamil,Thank you for such a great review.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards. We will pass your comments on to our team, who will be very pleased to know that they helped to make your visit so enjoyable.We look forward to a return visit from you in the future.Best wishes,Javier Álvarez, GM Senator Gandia Hotel

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Tracey

Stayed 2 nights in Feb 2024

10/10 Excellent

Linda

Traveled with family
Liked: Property conditions & facilities
Lovely hotel. All staff were extremely helpful.
Stayed 4 nights in Jan 2024
Response from Yoana Dos Santos, GM Senator Gandía Spa Hotel on Jan 23, 2024
Dear Linda,Thank you very much for this kind review of your stay. It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.It would be a pleasure to welcome you back. Best wishes,Yoana Dos Santos, GM Senator Gandía Spa Hotel

10/10 Excellent

steeven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Ronald

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious, well furnished and warm. Quite whether the room was worth 15 euros extra is debatable
Stayed 2 nights in Jan 2024
Response from Yoana Dos Santos, Gerente Senator Gandía Spa Hotel on Jan 16, 2024
Dear Ronald,Thank you for taking the time to share your review.We're delighted to hear you found the room spacious, well-furnished, and warm, reflecting our commitment to comfort and elegance. We appreciate your feedback on the room's value, and while we believe our pricing is competitive, especially considering our modern amenities and prime location, we understand that perceptions of value can vary. Please rest assured that we continually strive to provide exceptional service and accommodations.We would love to have you return in the future. Best regards,Yoana Dos Santos, Gerente Senator Gandía Spa Hotel

6/10 Okay

David

Close to the beach. Shower was in the bedroom not in the bathroom and the sink was also next to the bed. Awkward and weird design.
Stayed 1 night in Jan 2024
Response from Yoana Dos Santos, Gerente Senator Gandía Spa Hotel on Jan 16, 2024
Dear David, Thanks for sharing your point of view.We're glad to hear that you appreciated our hotel's proximity to the beach. Regarding your comments about the room layout, while our unique design aims to maximize space and comfort, we understand that it may not meet everyone's preferences. Our modern and open-concept rooms are part of the elegant aesthetic we strive for, and we're sorry to hear that it wasn't to your liking. We take pride in our hotel's cleanliness and service, and we are constantly looking for ways to enhance our guest experience. We hope that the other amenities we offer, such as our location close to the lively promenade of Gandía and our comprehensive services, helped to make your stay enjoyable.We look forward to welcoming you back for another visit. Best wishes,Yoana Dos Santos, Gerente Senator Gandía Spa Hotel

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, the bathtab in the room itself was a luxury. Excellent reception staff, always ready to help, very good welcome, ckean and quiet area. It's a 4 because there is no notice in the room about reception number to call, or timetable to dinner, breakfast... Public transport from the station needs improving on the timing between buses.
Stayed 2 nights in Dec 2023
Response from Yoana Dos Santos, Gerente Senator Gandía Spa Hotel on Jan 3, 2024
Dear Maria,Thank you for your review.We're thrilled to hear you enjoyed the luxury of the bathtub and the excellent service provided by our reception staff. It's wonderful to know that our clean and quiet area contributed to your positive experience. Regarding your comments about the information in the room, we always strive to ensure our guests have all the necessary details at their fingertips, and we regret any inconvenience you might have experienced. Our team is actively working to ensure all relevant information is readily accessible to our guests. We also acknowledge your feedback on the public transport timing and appreciate your suggestion for improvement.We do hope to have the opportunity to welcome you back in the future. Best regards,Yoana Dos Santos, Gerente Senator Gandía Spa Hotel

8/10 Good

Philippa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely one night stop Over - have given 4 not 5 stars because the nice restaurant wasn’t open, and bar food was nice but limited menu and basic meals (hot dogs burgers pizza and grilled fish or meat) Also there was a stagnant water smell in our room and the wc cubicle was very small Otherwise all good
Stayed 1 night in Nov 2023
Response from Yoana Dos Santos, Gerente Senator Gandía Spa Hotel on Nov 14, 2023
Dear Philippa, Thank you for leaving us this review of your recent stay.Our team strives to create a memorable experience for our guests by always providing top-notch service, and we appreciate your mention of their quality service. We apologise for any inconvenience and will look into the issue you mention immediately. In the future, please don't hesitate to notify our team during your stay so that we can find a solution while you are still with us.We hope to see you again in the future.Best regards,Yoana Dos Santos, Gerente Senator Gandía Spa Hotel

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for off-season relaxing
We booked a Junior Suite with balcony (15 Euro extra), that included breakfast. Room was super. Big ceiling to floor windows, view of the sea (it's three rows back from the beach, so only the top floors offer this), large open bathroom area and lots of space to open suitcases on the floor without tripping over them. A coffee capsule machine and kettle is provided. WiFi is variable - good enough for email most times, but slow for file uploads / downloads. I used my mobile internet mostly. Bed and pillows are too hard, woke up stiff several times. Good blackout curtains. Breakfast offered a good variety including cooked options. Service was professional and friendly. As we visited off-season, there was free parking outside of the hotel, but this is limited. If visiting with a car at other times, check parking availability. The highlights for us were the room size and decor, amount of light into the room, watching sunrises from the balcony. As an off-season trip for relaxing, I would definitely visit again.
Stayed 2 nights in Nov 2023
Response from Yoana Dos Santos, Gerente Senator Gandía Spa Hotel on Nov 18, 2023
Dear Robert,We thank you for taking the time to share your feedback about your recent stay.We're delighted to hear that the spaciousness and design of our Junior Suite, along with the stunning sunrise views from the balcony, contributed to a relaxing off-season stay. It's also great to know that our breakfast selection met your expectations and that you found our service both professional and friendly. We acknowledge your comments regarding the bed and pillows; we understand that mattress firmness is a matter of personal preference and we regret any discomfort you experienced. For future visits, we invite you to inform our reception team about any discomfort, as they are always ready to assist in ensuring a restful night's sleep. Additionally, we're looking into the variability of our WiFi service to ensure it meets the needs of all our guests. We're also pleased to confirm that parking is indeed available at our hotel, and we recommend booking in advance to secure a spot, especially during peak seasons.We look forward to pleasure of welcoming you back in the future.Best wishes,Yoana Dos Santos, Gerente Senator Gandía Spa Hotel

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and friendly. Especially young lady on reception. Spa excellent. Peaceful, quiet, perfect place to relax.. Rooms (suite) modern, clean & provided everything needed. Much better by far than 5* hotel I'm in at present..
Stayed 5 nights in Oct 2023
Response from Yoana Dos Santos, GM Senator Gandía Spa Hotel on Nov 2, 2023
Dear Donna,We are thrilled to hear that you enjoyed your stay with us so much and that your experience exceeded your expectations.We are delighted to hear that our staff made a positive impression on you. Our team strives to provide excellent service to all our guests. It's also great to know that you found our spa to be excellent and that you enjoyed the peaceful and quiet atmosphere, which is perfect for relaxation. We are also glad that you appreciated the modern and clean design of our suites, as well as the amenities provided.We hope you had a chance to explore the nearby attractions and enjoy the beautiful beach just 300 meters away from our hotel. Our convenient location is one of the many aspects that our guests appreciate.It would be a pleasure to welcome you again. Best regards,Yoana Dos Santos, GM Senator Gandía Spa Hotel

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely clean, modern hotel in a quiet location. The beautiful fine sandy beach is just 150mtrs away. There are plenty of attractive bars on the very long, peaceful and well kept beachfront.
Stayed 5 nights in Sep 2023
Response from Carolina Ezpeleta, GM Senator Gandía Spa Hotel on Oct 4, 2023
Dear Richard,Thank you for this kind review.We are pleased that you enjoyed your stay and to know that you found our location convenient for your requirements.We look forward to welcoming you back. Best wishes,Carolina Ezpeleta, GM Senator Gandía Spa Hotel

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, room comfort
Excellent rooms Great location Excellent breakfast and the staff were very good Ian
Stayed 2 nights in Sep 2023
Response from Carolina Ezpeleta, Gerente Senator Gandía Spa Hote on Oct 3, 2023
Dear Ian,Thank you for such a positive review.We are thrilled to hear that you enjoyed our excellent rooms and appreciated our prime location. It's great to know that our breakfast selection and attentive staff contributed to making your stay even more enjoyable. We take pride in providing top-notch services and amenities to our guests, and your feedback is truly appreciated.We look forward to seeing you again in the future.Best wishes,Carolina Ezpeleta, Gerente Senator Gandía Spa Hotel

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, luxury rooms
The hotel allowed us to check in early which was a great start! The rooms are big enough and the beds are very comfy. When you book a junior suite you get fruit and cava in your room which is a great bonus. We had a nice side sea view from the room. Also there was a nightly turn down service which always makes a stay extra special. The staff are friendly and welcoming. We always stay here for short trips to Gandia.
Stayed 1 night in Aug 2023
Response from Carolina Ezpeleta, GM Senator Gandía Spa Hotel on Aug 7, 2023
Dear Lori,Thank you for taking the time to review your stay.We are delighted to hear that you appreciated our comfortable and luxurious rooms, as well as the early check-in we were able to accommodate. It's great to know that you enjoyed the fruit and cava in your junior suite, and the side sea view from your room. Our team takes pride in providing friendly and welcoming service, so your kind words mean a lot to us. We are also pleased that our nightly turn-down service added an extra special touch to your stay.Thank you for choosing our hotel for your short trips to Gandia, and we look forward to welcoming you back in the future.We look forward to welcoming you back on a future visit.Kind regards,Carolina Ezpeleta, GM Senator Gandía Spa Hotel

8/10 Good

Luis

Stayed 2 nights in Jul 2023

10/10 Excellent

Patricia

Traveled with partner
Location and price
Stayed 1 night in Jun 2023
Response from Carolina Ezpeleta, GM Senator Gandía Spa Hotel on Jul 3, 2023
Dear Patricia,Thank you for such a positive review.We are pleased that we were able to meet your expectations.It would be a pleasure to have you return on a future occasion.Best wishes,Carolina Ezpeleta, GM Senator Gandía Spa Hotel

10/10 Excellent

kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2023

10/10 Excellent

Sandra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, as well as the upgrades and extras. Would definitely recommend it.
Stayed 2 nights in Jun 2023
Response from Carolina Ezpeleta, Gerente Senator Gandía Spa Hote on Jun 21, 2023
Dear Sandra,Thank you for sharing this positive review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We hope to see you again soon, Kind regards,Carolina Ezpeleta, Gerente Senator Gandía Spa Hotel

10/10 Excellent

Ida

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super hotel
Stayed 4 nights in Jun 2023
Response from Carolina Ezpeleta, GM. Senator Gandía Spa Hotel on Jun 21, 2023
Chère Ida,Merci de ce retour positif.Nous sommes ravis de lire que notre hôtel a répondu à toutes vos attentes et que vous avez apprécié le service.Ce serait un plaisir de vous revoir.Bien à vous,Carolina Ezpeleta, GM. Senator Gandía Spa Hotel

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disappointing
Comfortable bed, close to the beach, minimal in-room supplies. Pool access hours are ridiculous.
Stayed 1 night in Apr 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

8/10 Good

Gerard

Liked: Cleanliness, property conditions & facilities, room comfort
Great location
The hotel is ideally located, close to the beach and shops and not far from the port. The bar and restaurant serves a pleasing variety of dishes and the staff are very friendly and helpful. The junior suite is nice, the beds are very large and comfortable. We only stayed for 1 evening so the room was great, however there isn't much storage space for longer stays.
Stayed 1 night in Mar 2023

10/10 Excellent

Amir Reza

Stayed 2 nights in Mar 2023

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Modern clean and good location
Stayed 7 nights in Mar 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

8/10 Good

ET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location with balcony
Great to have a balcony in the room. The shower in the bedroom might not suit everybody. Hard to judge facilities really as we were there in February, very off peak
Stayed 1 night in Feb 2023

10/10 Excellent

sharon

Liked: Staff & service, amenities, property conditions & facilities
Pristine room with partial sea views on the 5th floor or above. Great location for beach access and the long promenade. Dogs are allowed so I heard the occasional barking!
Stayed 3 nights in Feb 2023

10/10 Excellent

Omer

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Lovey hotel with lovely staff
Stayed 4 nights in Jan 2023

10/10 Excellent

Sonny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was really good. However service let it down to a degree although this could be down to being out of season.
Stayed 2 nights in Jan 2023

10/10 Excellent

Shahran

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view, good service. We travelled in December so there were not many options to eat next to the restaurant but still good stay
Stayed 1 night in Dec 2022

10/10 Excellent

Carole

Stayed 1 night in Dec 2022

10/10 Excellent

Jacqueline

Stayed 1 night in Nov 2022

8/10 Good

Paul James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very very nice the only downside was where the bath is in the room there is no soap so you have to get out the bath to go to the sink to get the soap so it could do with a dispenser next to the bath and a hook to hang the bath towel
Stayed 1 night in Nov 2022

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Little break
Very enjoyable,wife used the spa facilities, nice pool,very near the beach.The staff very very attentive and helpful.Food was good and drinks from the bar weren't expensive.
Stayed 3 nights in Sep 2022

10/10 Excellent

yevgen

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good stuff , Good Spa and Beach 3 min walk
Stayed 1 night in Jul 2022

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy weekend trip
Very lovely service and excellent location, but the room is not very sound proof, can hear some noise outside.
Stayed 1 night in Nov 2021

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful balcony views of the area including beach and mountains. Bathtub in room with iced Cava on our arrival. Staff are very friendly and professional.
Stayed 6 nights in Oct 2021

10/10 Excellent

Nailya

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel well worth a try
Brand new hotel with friendly staff and professional service. A great spa. We had been before and were comped VIP and the welcome gifts were lovely and unexpected
Stayed 3 nights in Oct 2021

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities
New hotel, great staff
Friendly and attentive staff almost all the time. Exceptional breakfast selection and quality. No rooftop restaurant. Limited hours for food in the lobby bar, was not a huge problem but hoped for more on site. It’s a short walk from the beach but it is set back from the beach itself. The are is a little built up and in bright 3 days the pool caught the sun for only a couple of hours one day. The spa if a little pricey is very good and includes a lovely new sauna. The biggest drawback was the really terrible internet connection and I think this also impacted the tv which meant you would regularly (every 10 mins) need to change channels or restart. If you want plenty of space in your room, happy to compromise on views and get offered a good rate then this is definitely worth trying.
Stayed 3 nights in Oct 2021

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazinv view from the 10th floor balcony
Stayed 1 night in Sep 2021

10/10 Excellent

Brendan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding hotel, staff are very friendly, exceptional professional service at reception from Raphael and Fran, they made us feel so welcome. Spotless and so clean. Rooms are very comfortable.Very short walk to the beach and restaurants. Plenty of free parking on the streets. Will be back and highly recommend.
Stayed 1 night in Sep 2021

10/10 Excellent

Hans

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schön und modern, sehr freundliches Personal
Stayed 7 nights in May 2024
Response from Javier Álvarez Senator Gandia Hotel, Manager on May 14, 2024
Sehr geehrter Hans,danke für den positiven Erfahrungsbericht zu unserem Hotel.Es freut uns sehr zu hören, dass Sie die Sauberkeit und den Zustand unseres Hotels sowie den Service und die Ausstattung Ihres Zimmers als hervorragend empfunden haben. Unser Team ist stets bestrebt, unseren Gästen ein außergewöhnliches Erlebnis im Senator Gandía Spa Hotel zu bieten, und es ist wunderbar zu sehen, dass dies bei Ihrem Aufenthalt der Fall war.Wir sind stolz auf unsere moderne und elegante Einrichtung sowie auf unsere umfangreichen Annehmlichkeiten, die dazu beitragen, dass sich unsere Gäste während ihres Aufenthalts wohlfühlen. Ihre Anerkennung ist eine tolle Bestätigung für unser Team.Schön wäre es wenn wir Sie in der Zukunft nochmal begrüssen dürfen, mit freundlichen Grüßen.Javier ÁlvarezSenator Gandia Hotel, Manager

10/10 Excellent

Norberto

Liked: Cleanliness, staff & service, property conditions & facilities
Muy recomendable
Stayed 1 night in May 2024
Response from Javier Álvarez Senator Gandia Hotel, Director on May 14, 2024
Muchas gracias por su excelente valoración sobre Senator Gandía Spa Hotel.Nos complace saber que la limpieza de nuestras habitaciones cumplió con sus expectativas y que la condición de nuestras instalaciones fue de su agrado, reflejando nuestro compromiso con la calidad y el confort. Además, es gratificante conocer que el servicio proporcionado por nuestro personal ha alcanzado un nivel satisfactorio para usted.Aprovechamos la oportunidad para recordarle que en el Senator Gandía Spa Hotel siempre buscamos ofrecer una experiencia inolvidable gracias a nuestro spa, restaurante y la cercanía a la hermosa playa de Gandía.A la espera de su regreso, aprovechamos para enviarle un cordial saludo,Javier ÁlvarezSenator Gandia Hotel, Director

6/10 Okay

Elena

Traveled with partner
Liked: Cleanliness, property conditions & facilities
TV never worked. They asked to copy my credit card. No necessity for that at all.
Stayed 1 night in May 2024
Response from Javier Álvarez Senator Gandia Hotel, Manager on May 14, 2024
Dear Elena, We would like to thank you for this review about your recent experience in our hotel.We are pleased to hear that you found our room cleanliness and hotel condition to your satisfaction.However, we regret to hear about the issues you experienced with the television in your room. Our team is dedicated to ensuring all amenities are in working order and we apologize for any inconvenience this may have caused. Regarding your concerns about credit card copying, we adhere strictly to data protection laws and employ secure methods to guarantee the privacy and safety of our guests' information. Rest assured that this is a standard procedure for pre-authorization to ensure seamless transactions during your stay.Our staff strives to provide the highest level of hospitality, and we will continue to focus on delivering exceptional experiences for all our guests.We hope to welcome you back. Best wishes,Javier ÁlvarezSenator Gandia Hotel, Manager

8/10 Good

Francisco Javier

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
En general bien, pero los servicios muy caros
Stayed 1 night in May 2024
Response from Javier Álvarez Senator Gandia Hotel, Director on May 14, 2024
Estimado huésped, Gracias por elegir Senator Gandía Spa Hotel para su estancia en nuestra ciudad.Nos complace saber que ha encontrado la limpieza de nuestras habitaciones y la calidad del servicio a la altura de sus expectativas, reflejando el compromiso de nuestro equipo por ofrecer una experiencia excepcional.Entendemos que la percepción sobre el costo de algunos de nuestros servicios no ha cumplido con sus expectativas y lamentamos cualquier inconveniente que esto haya podido causarle. Nos esforzamos por ofrecer tarifas competitivas manteniendo la calidad y el valor que caracterizan a Senator Gandía Spa Hotel.Respecto a los comentarios sobre las comodidades de la habitación, tomamos nota de su valiosa retroalimentación, y aunque algunas amenidades específicas no están presentes en todas nuestras habitaciones, ofrecemos una amplia gama de servicios y facilidades que esperamos hayan contribuido a una estadía satisfactoria.Tomamos nota de sus comentarios para intentar mejorar nuestros servicios y nos gustaría mucho que nos concediera una segunda oportunidad.Un cordial saludo,Javier ÁlvarezSenator Gandia Hotel, Director

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel moderno de reciente construcción. Las paredes de cristal del baño son un poco incomodas cuando uno se levanta antes que otro.
Stayed 2 nights in Apr 2024
Response from Javier Álvarez Senator Gandia Hotel, Director on May 14, 2024
Apreciada Monica,Nos complace enormemente saber que la limpieza de la habitación, el estado del hotel y el servicio proporcionado estuvieron a la altura de sus expectativas y que nuestra atención al detalle contribuyó a una experiencia satisfactoria durante su estancia en Senator Gandía Spa Hotel.No obstante, lamentamos que las paredes de cristal del baño no hayan sido de su agrado. Agradecemos sus comentarios al respecto y queremos informarle que nuestras instalaciones están diseñadas para ofrecer una combinación de privacidad y estilo moderno. Sin embargo, entendemos que las preferencias personales pueden variar y tomaremos en consideración su observación para futuras mejoras.Valoramos inmensamente sus comentarios positivos sobre las comodidades de la habitación y nos alegra que haya disfrutado de las instalaciones que ofrecemos. Nos esforzamos día a día para ofrecer una experiencia única y memorable a todos nuestros huéspedes.Esperamos poder recibirle de nuevo en un futuro próximo. Atentamente,Javier ÁlvarezSenator Gandia Hotel, Director