가필드 하이츠, 클리블랜드의 수영장이 있는 호텔

“My husband & daughter loved the pool. Breakfast bar was quite nice. Staff was very nice.”

“I stayed 2 nights in room 219. Room and bathroom was not clean. There was no hair dryer in the room and the hotel reception told me that they would call maintenance but I was unlikely to get one “anytime soon”. The bathroom toilet was dirty when I first walked in. The hot breakfast was not available on Memorial Day morning… the list goes on. Hotel is full on the weekends but their service must keep up the cleanliness and staff availability.”

“Very good”

“Overall, I found the room and facilities to be adequate. I would say there is a general lack of maintenance. The outside doors on the back of the building don't close or lock properly and the one luggage cart was falling apart. Only one ice machine was functional. To be totally fair, there was a sign out in front of the hotel advertising that they were looking to hire maintenance staff so I am sure they are trying their best to hold things together. The staff was friendly and helpful....

“We have stayed here probably fifteen times or more and it seems to us that things are getting pretty lax. There was no soap in shower, no kleenixes in holder, and the room smelled musty. When trying to obtain two extra towels, no one appeared at front desk for five minutes and then I left. Then front desk girl on Sunday told us breakfast was at six, but didn't start til seven. Maybe comfort suites is a better option next time.”

“침대와 룸 청결상태, 편의시설, 조식까지 나무랄데 없이 좋았음. 특히 문제를 족극적으로 해결해주는 친절한 직원들.”

“Comfort”