The room was clean and pleasant. The location is convenient; we walked just about everywhere we wanted to go in Gatlinburg. The indoor pool is just so-so, but my children enjoyed it.
My only concern with this hotel was that the price I was charged was different than the price that I was quoted with Expedia identifying that ALL taxes and charges were 'included' in the agreed upon price. The difference in the quoted price and the price that I was charged was approximately $47. Outside of that concern, I was very happy with the property.
My daughter and I stayed here for four nights. The room was clean and the hotel is convenient to the access both Gatlinburg by walk and we had quick access to the National Park by car. We would stay again!!
Loud banging overhead late into the night. Complained several times to staff who said they would take care of it but the noise continued. No ice machines on floors. Breakfast was good. Showers were hot. Parking garage was okay but very small
This is a hidden gem!! Everything was very clean. Iโm the mom that makes the kids wait to unpack until I check out the room, the mattresses, bathroom, etc. I felt so comfortable here. We didnโt interact much with staff, but everyone we encountered smiled and said hello. The location is just off the strip which provided a nice retreat from the crowds. I truly canโt get over the price; it was a great deal with a hot breakfast too! I would stay here again and have already recommended it to other family.
Overall the Hotel was very good. The only flaw was there was only one ice machine located on the main level even though every floor had a space and signage for one.
The parking here is nearly impossible, in the main lot and the parking under the hotel. The breakfast was extremely limited and the kitchen police takes the food away as youโre still in there taking food. There were hairs in the shower when we arrived.
Genna
2025๋ 7์์ 4๋ฐ ์๋ฐํจ
10/10 - ํ๋ฅญํด์
Kevin
2025๋ 7์ 20์ผ
์ข์์: ์๋ฐ ์์ค ์ํ ๋ฐ ์์ค
Room was clean, staff was nice. Overall great stay
Kevin
2025๋ 7์์ 2๋ฐ ์๋ฐํจ
10/10 - ํ๋ฅญํด์
Annette
2025๋ 7์ 20์ผ
์ข์์: ํธ์ ์์ค/์๋น์ค
It was super clean, breakfast was great and I felt safe! Close to shops
Very clean and quiet location. Just a five-minute walk to downtown Gatlinburg. The only issue was the free breakfast....I recommend it if you like waffles, but that's about the only thing worth eating.
I liked it was off the main street. No ice machine on 2 & 3 floor. Breakfast was good, nothing special but adequate. Staff was very friendly even got a late check out. Would most likely stay here again.