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Berjaya Penang Hotel

4.0 star property
A downtown urban retreat where shopping meets relaxation, offering travelers a perfect blend of convenience and leisure in the heart of George Town.

Choose dates to view prices

Travelers find themselves in Downtown George Town's vibrant center at Berjaya Penang Hotel. The property offers practical amenities like an on-site grocery store, shopping options, and nearby dry cleaning services. Guests can lounge by the outdoor pool or enjoy drinks at the bar.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior Suite

Minibar, in-room safe, desk, laptop workspace

Junior Suite

  • Sleeps 2

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

  • Sleeps 2

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, laptop workspace

Superior Room

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Bidet
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Bidet
  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, laptop workspace

Standard Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Bidet
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Double or Twin Room

Family Double or Twin Room | Minibar, in-room safe, desk, laptop workspace

Family Double or Twin Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Bidet
  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 4

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About the neighborhood

Located in Downtown George Town neighborhood, Berjaya Penang Hotel is connected to a shopping center. KOMTAR and Penang Hill are notable landmarks, and travelers looking to shop may want to visit Gurney Plaza and Gurney Drive. Penang Botanical Gardens and Kidland Penang are also worth visiting. Visit our George Town travel guide
Map
1-Stop Midlands Park, Burmah Road, Georgetown, George Town, Penang, 10350

What's nearby

  • Nothing says fish chips like these. Actually I got these because I think they locals eat PoPo fish flavored chips if they want their babies to grow up to be Police Officers. LOL
    Gurney Plaza
    5 min walk - 0.5 km
  • Metropolitan, skyscraper, skyline building by the shore of Gurney Drive, George Town, Penang; Shutterstock ID 429264034; PO: Hcom Destination Content neighborhoods; Client: Hotels.com; Other: Hcom bra
    Gurney Drive
    9 min walk - 0.8 km
  • Penang Adventist Hospital
    3 min walk - 0.3 km
  • Gurney Paragon
    7 min walk - 0.6 km
  • Pulau Tikus Market
    9 min walk - 0.8 km

Getting around

  • Penang Sentral
    36 min drive
  • Penang Intl. Airport (PEN)
    34 min drive

Restaurants

  • KFC
    2 min walk
  • Sun City KTV Lounge
    1 min walk
  • Berjaya Café
    1 min walk
  • Meng Catering
    2 min walk
  • Thai Stall @ Midlands Park Center
    2 min walk

About this property

Berjaya Penang Hotel

Upscale hotel near Gurney Plaza
Gurney Drive is located near Berjaya Penang Hotel, which provides a grocery/convenience store, shopping on site, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as car rentals on site and a bar.
Additional perks include:
  • An outdoor pool along with sun loungers
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and luggage storage
  • An elevator, tour/ticket assistance, and smoke-free premises
Room features
All 316 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and tubs or showers
  • 40-inch flat-screen TVs with cable channels
  • Refrigerators, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 20 for adults and MYR 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Built in 1996
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 70 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 50 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 20 for adults and MYR 20 for children
  • Rollaway bed fee: MYR 70 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The credit card used for booking the reservation must be presented at check-in. If the cardholder cannot be present, guests must contact the property prior to arrival to make special arrangements.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Georgetown City
Berjaya Penang Hotel formerly known as Hotel
Hotel Georgetown City
Georgetown City Hotel Penang
Georgetown City Penang
Berjaya Hotel Georgetown
Georgetown City Hotel Penang/George Town

Frequently asked questions

Does Berjaya Penang Hotel have a pool?

Yes, this property has an outdoor pool.

Is Berjaya Penang Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Berjaya Penang Hotel?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Berjaya Penang Hotel?

Check-out is at noon.

Where is Berjaya Penang Hotel located?

Located in Downtown George Town, this hotel is within a 10-minute walk of One-stop Midlands Park Centre and Gurney Plaza. Penang Adventist Hospital and Gurney Paragon are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Berjaya Penang Hotel Reviews

7.0

Good

7.0

Cleanliness

7.0

Location

7.2

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 51 out of 363 reviews
Rating 8 - Good. 133 out of 363 reviews
Rating 6 - Okay. 117 out of 363 reviews
Rating 4 - Poor. 43 out of 363 reviews
Rating 2 - Terrible. 19 out of 363 reviews

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service
Good city views, good buffet breakfast and great staff!
Stayed 3 nights in Aug 2024

8/10 Good

Gerald Cheng Hock

Liked: Cleanliness, amenities, property conditions & facilities
Near Gurney Paragon and rather comfortable.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ragul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Harthashini

Very convenient and family friendly
Stayed 3 nights in Feb 2025

6/10 Okay

Kooi Gan

Liked: Staff & service
Disliked: Property conditions & facilities
Building looks old & rundown from the outside. But staff were friendly & helpful.
Stayed 6 nights in Dec 2023

10/10 Excellent

Hwai Mei

Liked: Cleanliness, staff & service, room comfort

Comfortable and convenient

The people there are helpful. Do note that the cafe is vegetarian. The hotel had its heyday and its infrastructure need some upgrading. Else, it is comfortable.
Stayed 4 nights in Nov 2023

6/10 Okay

Vonny

Location is near shopping mall, building old sometimes dirty. Staff friendly
Stayed 4 nights in Jul 2025

8/10 Good

Gerald Cheng Hock

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and attentive.
Stayed 3 nights in Jun 2023

8/10 Good

NUR NADIA HUSNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Aug 2023

8/10 Good

VEERAPPAN

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet place
Stayed 1 night in Mar 2023

10/10 Excellent

SUBASH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room. Good location.
Stayed 1 night in Aug 2022

8/10 Good

MASATAKA

I will go next time.
Stayed 2 nights in Feb 2023

10/10 Excellent

Hainny Haryaty

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, checking in is fast and reasonable price considering being in the island part of Penang. Lift is rather slow, crowded morning buffet breakfast and parking ticket not working even after validation, have to make way to the front desk again and again.
Stayed 5 nights in Oct 2023

8/10 Good

Shahmindren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing is unique but overall good
Stayed 2 nights in Feb 2023

8/10 Good

ABDUL RASHID BIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious and comfortable.My complain is about TV is small, reception is poor and not bed facing.. View was scenic. The bell boys were approachable and helpful.
Stayed 2 nights in Jun 2023

4/10 Poor

Jonah

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel was clean and maintained relatively well. However, despite being non smoking out hotel room frequently smelled like cigarette smoke as it came through the ventilation. There was also no bottom sheet on the bed, and the top sheet applied as a bottom sheet would not stay on the bed. No hand towels were provided.

4/10 Poor

Lihcheran

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room cleaning service did not change my bedsheets and pillow cases for each of the 4 nights I stayed there. The cleaners came to clean in the unusual hours in noons while I was having my nap. The furnishings like wardrobe, cabinets and bathroom facilities are old and drab looking.
Stayed 4 nights in Jun 2022

4/10 Poor

Rajesh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lousy property. They could not find my reservation when we checked in at 9pm exhausted from our journey. After 30 mins wait, they gave us room keys and later found that only one elevator works. It takes a minimum of another 30 mins to be able to board the elevator. Same with coming down. Rooms are in need of desperate renovation. Bathroom fittings Rusty and dirty. Never again to this Place !!!
Stayed 1 night in Jun 2022

4/10 Poor

Ali

Disliked: Cleanliness, staff & service, property conditions & facilities
They are too slow and the Safety box was not working I called them many times but the problem has not been solved until my check out . They have old safety boxes The sheets were not clean as their were bed bugs in my bed.
Stayed 2 nights in Sep 2022

8/10 Good

Bo

Liked: Cleanliness, property conditions & facilities, room comfort

Middelmådigt lidt slidt hotel.

Fantastisk beliggenhed og udsigt. Hjælpsomt personale. Desværre kun vegetar restaurant, men morgenmad god. WIFI meget dårlig og uregelmæssig. Aircondition kunne ikke indstilles. Udluftningen i badeværelset larmede hele natten.
Stayed 6 nights in Jan 2023

10/10 Excellent

Sarmellaa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a good stay..
Stayed 1 night in Apr 2022

6/10 Okay

Mohd

Liked: Cleanliness, amenities
Disliked: Staff & service
Check in took long - the process is slow since too many papers. Lift will cause bottleneck during peak hour. At the time of visit only 2/3 working.
Stayed 1 night in Dec 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
A bit scary sound
Stayed 1 night in Oct 2020

10/10 Excellent

Thurgashini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

all good

It was just right
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

I was on the 9th floor Room 906 and our view was a water tank enclosed by a wall. Uncomfortable and disappointed with the view from the room window.
Stayed 2 nights in Feb 2020

8/10 Good

Indra

Liked: Cleanliness, staff & service, room comfort

lokasi strategis

lokasi hotel sangat strategis, dekat dengan adventist hospital , dekat dengan gurney, pasar pulau tikus, dll.
Stayed 2 nights in Jan 2020