Old Penang Heritage Inn

Property class: 2

Choose dates to view prices

Reviews

7.6 out of 10
Good
Close to KOMTAR, Old Penang Heritage Inn has plenty to offer. Stay connected with free in-room WiFi.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Kitchen

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Double Room With Attached Bathroom (DACT)

A bedroom with a bed, a desk, a wardrobe, and an air conditioning unit.

Double Room With Attached Bathroom (DACT)

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room with Shared Bathroom (DAC)

A single bed with white bedding in a room with pink walls, a window with beige curtains, and an air conditioning unit mounted on the wall.

Double Room with Shared Bathroom (DAC)

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room with Attached Bathroom (FML)

A hotel room with two beds, a red cabinet, and a wooden door.

Family Room with Attached Bathroom (FML)

  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Single Room with Shared Bathroom (SR)

Room

Single Room with Shared Bathroom (SR)

  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, Shared Bathroom

A small, single-bed room with a plain white wall, a dark headboard, and a window with beige curtains.

Standard Room, Shared Bathroom

  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, Shared Bathroom

A hotel room with two single beds, a dark headboard, and a green carpet.

Triple Room, Shared Bathroom

  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Double Room with shared bathroom

A small, single-bed room with a plain white wall, a dark headboard, and a window with beige curtains.

Double Room with shared bathroom

  • 9 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Room with shared bathroom

A small, single-bed room with a headboard, a curtain, a mirror, and a door with a red light.

Queen Room with shared bathroom

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

DOUBLE WITH SHARED BATHROOM

  • Sleeps 4

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About the neighborhood

Located in George Town, Old Penang Heritage Inn is in the historical district. KOMTAR and Penang Hill are notable landmarks, and travelers looking to shop may want to visit Gurney Drive. Looking to enjoy an event or a game while in town? See what's happening at Penang Youth and Sports Complex or Penang International Sports Arena. Visit our George Town travel guide
Map
18-30, Jalan Trang, George Town, Penang, 10150

What's nearby

  • A cityscape with a prominent tall building, a variety of colorful rooftops, and a clear blue sky with scattered clouds.
    KOMTAR
    2 min walk - 0.2 km
  • 1st Avenue Mall
    5 min walk - 0.5 km
  • Prangin Mall
    5 min walk - 0.5 km
  • Chit Tiau Lor Ban San
    7 min walk - 0.6 km
  • Georgetown UNESCO Historic Site
    14 min walk - 1.2 km

Getting around

  • Penang Sentral
    22 min drive
  • Penang Intl. Airport (PEN)
    25 min drive

Restaurants

  • Horangi Korean Kitchen
    2 min walk
  • Backdoor Bodega
    2 min walk
  • Art & Soul Café
    2 min walk
  • Restaurant Au Jardin
    3 min walk
  • Bricklin Cafe Bar
    2 min walk

About this property

Old Penang Heritage Inn

  • Hotel near KOMTAR
  • Located close to Gurney Drive, Old Penang Heritage Inn has plenty to offer. Guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Luggage storage, multilingual staff, and a 24-hour front desk
    • A vending machine, a front-desk safe, and smoke-free premises
  • Room features
  • All guestrooms at Old Penang Heritage Inn have perks such as air conditioning, as well as amenities like free WiFi and free bottled water.
  • Other amenities include:
    • Showers and free toiletries
    • TVs with cable channels
    • Communal kitchens, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room microwave

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Shared kitchen access

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 50 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is Old Penang Heritage Inn pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Old Penang Heritage Inn?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Old Penang Heritage Inn?

Check-out is at noon.

Where is Old Penang Heritage Inn located?

Located in Downtown George Town, this hotel is steps from Hin Bus Depot Art Centre and KOMTAR. 1st Avenue Mall and The Top at Komatar are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Old Penang Heritage Inn Reviews

7.6

Good

6.8

Cleanliness

9.0

Location

7.8

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 8 out of 33 reviews
Rating 8 - Good. 14 out of 33 reviews
Rating 6 - Okay. 7 out of 33 reviews
Rating 4 - Poor. 2 out of 33 reviews
Rating 2 - Terrible. 2 out of 33 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice building concept! plus fit for solo traveller.
Stayed 2 nights in Sep 2020
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

Location and you get what you paid

Location is great. TV not working. Bathroom smells bad.
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Bathroom shower broken
Stayed 1 night in Dec 2019
Verified review

6/10 Okay

Liked: Staff & service
My 2nd visit due to the strategic location.
Stayed 2 nights in Nov 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ห้องสกปรกและเหม็น แอร์ไม่เย็น พนักงานพูดจ้าไม่ดี ไม่มีการทำความสะอาดระหว่างวัน Very bad
Stayed 2 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap but worth to stay. Just beware to park outside the hotel. Next day maybe you'll be summon by MBPP. Buy parking coupon or park at parking area before hotel.
Stayed 1 night in Oct 2019
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not clean at allllll, sooooooo dirty, and soooo nasty
Stayed 2 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Al property is convenient and good. As mention like the name Old Penang Hotel, the environment quite old but i love it. The only problem is iron also too old with protruding wire. May be dangerous if got electric shock. Attached toilet is good & clean but the shower holder is broke. So have to hold the shower head while taking bath. No mirror in the toilet but got one outside the toilet with sink.
Stayed 2 nights in Jun 2019
Verified review

6/10 Okay

Liked: Staff & service
Good location, walking distance to food and a shopping mall. Internal furnishing are not in the best condition but can't complain for the price charged.
Stayed 3 nights in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
All property is convenient and good. As mention like the name Old Penang Hotel, the environment quite old but i love it. The only problem is iron is also too old with protruding wire. Its dangerous and may got electric shock if touch skin. Attached toilet is ok and clean but the shower holder is broke. So the need to hold the shower head while taking bath. No mirror in toilet but got one with sink outside toilet.
Stayed 2 nights in Jun 2019
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Comfy but filthy

We're backpacking around the world so we have stayed in sorts of places but this has to be the most neglected with regards to cleanliness. The bed sheets were stained and had what looked like cigarette burns in them, and the was alot of someone elses hair on the bed. After we got our sleep sheets out and own pillows cases on... the bed itself was comfy. Wifi & TV didn't work in the room (not the end of the world) The most disappointing part was that we paid extra to have private bathroom and it was disgusting. I had to really scrub the walls sink and toilet seat clean. (The falls were clean) super neglected. The plus side was that there were tiles loose in the ceiling that let in some natural light..
Stayed 2 nights in May 2019
Verified review

6/10 Okay

Location Nearby Komtar..

Location nearby Komtar. So easy to go anywhere because there is bus station. To penang hill/airport. Hotel condition is average. Old. Just to sleep then its okay.
Stayed 2 nights in May 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service

Disappointed hotel stay

1.) I didn't know that the room I had booked with shared bathroom. When I want to change room with bathroom, the staff told me that she did not know to change room. After she just playing with her HP, just ignored me. 2.) There is just a power point which was occupied by the TV, I went to request the socket from the staff, she just told me that she also do not have. 3.) She also gave me the wrong TV remote control, so I have to manually change the TV channels. 4.) The room is hot and dirty, there are a lots of ants and mosquito. They also do not clean the room daily basic. 5.) The horrible case is the bath room and toilet do not have any hanger and toiletries, I have to took your own one n put the clothes and toiletries on small triangle holder. May be they expect the customer go to bathroom with the naked body !
Stayed 2 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathrooms are large, beautiful and spacious. Extra mattress charge is very expensive and unreasonable. Should be priced in RM 10.00 - RM 20.00
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old school hotel remembering old moments.
Stayed 1 night in Apr 2019
Verified review

6/10 Okay

Disliked: Property conditions & facilities
The hotel was ok enough considering the advertised price. My biggest problem is that there was a surprise 10 ringot per night tax fee when I got there. Normally that wouldn't be more than an annoyance, but we got in late and all the money changers were closed. So not only was their extra fees that had to be paid on arrival, thus the advertised price was incorrect, but I also didn't have any of the right currency so I had to argue and beg to accept Thai baht just to get my key. They did finally, but the taxes should have been included in my original payment, not surprised at me when I got there. Otherwise, it was ok. Basically what you would expect from a cheap hotel.
Stayed 3 nights in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice if you don't require 5 star amenities

I needed a place to overnight in Penang ... I arrived around midnight for a 9 am meeting the next day, after which I would leave Penang. Service was very friendly and helpful. I was assured the front desk would be open, even though the hotel was really a guest house. My room was large, clean, comfortable and cool. Bathroom facilities were shared, which was all right with me. Although the hotel is located in the CBD, I found food at midnight, after walking 10 minutes. The next day, I was able to make my own coffee in the hotel pantry. Staff was helpful taking care of my luggage when I left for my meeting. Amenities are only adequate but, given the low price charged, this hotel is a great choice.
Stayed 1 night in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old, inexpensive,and basic place close to the main bus station (Komtar) and 15minutes by foot to the center of Georgetown’s tourist disctrict. They only accept cash payment.
Stayed 1 night in Dec 2018
Verified review

8/10 Good

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Good hotel, good location, bad service

My stay was from 29-30th December 2018. The hotel was comfortable and the location was really good. The only issues I’ve encountered are as below: 1) Cleanliness Room is clean but there happened to be a few worms in the bathroom. Wasn’t really an issue as I went there with my friends. May not be suitable for a family though especially if little kids are around. 2) Service This was exceptionally bad. We arrived at the hotel at 2.10pm, 10 minutes past the check in time. The receptionist told us to wait and we had to wait for a few minutes as we watched her do some administrative work. This could have been done after we were checked in as well. Next, she was very rude to us, as well as to other customers. She spoke in a very muffled voice, when I politely asked her that I couldn’t understand her, she raised her voice as if shouting at us. When other customers who haven’t booked came into the hotel and asked for room rates, she didn’t even look at them but just pointed to the flyer on the table which showed the room rates. When we have checked into the room, the air conditioning remote was not working, so I went back to the reception and told her about this. She raised her voice and told me that I didn't know how to turn on the air conditioner. I told her to show me how to do it then. She followed me into the room, tried to turn it on, then left without saying a word when she realised it wasn't working. I had to go back to the reception in order to get a new remote.
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

It was a pleasant stay.
Stayed 2 nights in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020
Verified review

10/10 Excellent

Stayed 1 night in Jan 2020
Verified review

8/10 Good

Stayed 1 night in Oct 2019
Verified review

6/10 Okay

Liked: Staff & service, amenities
Stayed 1 night in Aug 2019