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Emerald Hotel

4.5 star property
Luxury hotel with free parking connected to the convention center in Gisborne

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Emerald Hotel

View from property
Exterior
Executive Suite, River View | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Balcony
Separate tub and shower, free toiletries, hair dryer, towels
Reviews
8.2

Very good

The price is ₩146,601
Price available on 2024.06.24

Popular amenities

  • Pool
    PoolPool
  • Parking included
    Parking includedParking included
  • Room service
    Room serviceRoom service
  • Housekeeping
    HousekeepingHousekeeping
  • Air conditioning
    Air conditioningAir conditioning
  • Free WiFi
    Free WiFiFree WiFi

Check-in time

2:00 PM

Check-out time

10:00 AM

Explore the area

Map
13 Gladstone Road,Gisborne 4040, Gisborne, 4040
  • Popular LocationGisborne Harbour11 min walk
  • Popular LocationKaiti Hill19 min walk
  • Popular LocationMidway Beach5 min drive
  • AirportGisborne (GIS)6 min drive
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Room options

View all photos for Junior Suite

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Junior Suite

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Separate bathtub and shower
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed

Separate tub and shower, free toiletries, hair dryer, towels

Standard Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Separate bathtub and shower
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, River View

Executive Suite, River View | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Executive Suite, River View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Separate bathtub and shower
Hair dryer
  • River view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite, Pool View

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Executive Suite, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Separate bathtub and shower
Hair dryer
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Apartment

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Executive Apartment

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Separate bathtub and shower
Hair dryer
  • Sleeps 5
  • 2 Twin Beds

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About the neighborhood

Gisborne

Located in Gisborne, Emerald Hotel is connected to the convention center. Titirangi Reserve and Longbush Reserve reflect the area's natural beauty and area attractions include Gisborne i-SITE Mini Golf and Cook Observatory. Discover the area's water adventures with kayaking, windsurfing, and sailing nearby, or enjoy the great outdoors with ecotours.
Visit our Gisborne travel guideOpens in a new window

What's nearby

  • Gisborne Harbour - 11 min walk
  • Te Poho-o-Rawiri Meeting House - 16 min walk
  • Kaiti Hill - 19 min walk
  • Midway Beach - 5 min drive
  • Gisborne Hospital - 6 min drive

Getting around

  • Gisborne (GIS) - 7 min drive

Restaurants

  • ‪Ballance Street Bistro & Bar - ‬2 min drive
  • ‪Bollywood Star Indian Tandoori Restaurant - ‬13 min walk
  • ‪Morrell's Artisan Bakery - ‬17 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Burger King - ‬10 min walk

About this property

Emerald Hotel

Luxury eco-certified hotel connected to the convention center
Emerald Hotel provides amenities like a terrace and a business center. Guests can connect to free in-room WiFi.
Other perks include:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • An electric car charging station, luggage storage, and a front-desk safe
  • An elevator, smoke-free premises, and meeting rooms
Room features
All guestrooms at Emerald Hotel feature thoughtful touches such as air conditioning, in addition to amenities like free WiFi and free newspapers.
More amenities include:
  • Bathrooms with separate tubs/showers and free toiletries
  • Flat-screen TVs with digital channels and DVD players
  • Free infant beds, coffee/tea makers, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Things to do

  • Seasonal outdoor pool

Family friendly

  • DVD player
  • Free crib
  • Seasonal outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • On a river
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open daily from 8:00 AM - 8:30 PM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

The seasonal pool will be open from November to March
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Emerald Gisborne
Emerald Quality Hotel Gisborne
Quality Emerald Gisborne
Quality Hotel Emerald
Quality Hotel Emerald Gisborne
Quality Hotel Gisborne
Emerald Hotel Gisborne
Emerald Hotel Hotel
Emerald Hotel Gisborne
Emerald Hotel Hotel Gisborne

Frequently asked questions

Does Emerald Hotel have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Emerald Hotel?

As of Jun 21, 2024, prices found for a 1-night stay for 2 adults at Emerald Hotel on Jun 24, 2024 start from ₩146,601, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Emerald Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Emerald Hotel?

Self parking is free at this property.

What time is check-in at Emerald Hotel?

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Emerald Hotel?

Check-out is at 10 AM.

Where is Emerald Hotel located?

Located in the heart of Gisborne, this luxury hotel is within a 5-minute walk of Te Tauihu Turanga Whakamana and Longbush Wines. Gisborne Wine Centre and Tairawhiti Museum are also within 10 minutes.

Emerald Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 248 out of 615 reviews" "
Rating 8 - Good. 229 out of 615 reviews" "
Rating 6 - Okay. 91 out of 615 reviews" "
Rating 4 - Poor. 33 out of 615 reviews" "
Rating 2 - Terrible. 14 out of 615 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Stanislavs

Business traveler
Liked: Cleanliness, staff & service, amenities
Pretty good place for work trip
Stayed 1 night in Jun 2024

6/10 Okay

Paul

Business traveler
Room was huge! Nice Balcony. The layout of the hotel is confusing and there was a flock of pigeons. Trapped in the hallways.
Stayed 1 night in Apr 2024

10/10 Excellent

Michael, Ohope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good!
Stayed 1 night in May 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was easy no issues great time
Stayed 3 nights in May 2024

10/10 Excellent

Rueben

Liked: Cleanliness, staff & service, property conditions & facilities
It was good and lovely for me and my partner
Stayed 3 nights in May 2024

8/10 Good

Corinne

Stayed 2 nights in May 2024

8/10 Good

Alan

Traveled with partner
Liked: Staff & service, amenities
Unfortunately the air con unit was dripping from the wall unit onto the carpet.
Stayed 3 nights in May 2024

8/10 Good

Shona

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 2 nights in May 2024

2/10 Terrible

Rachel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t waste your money! Gross place to stay, the pool not usable, no restaurant, dusty surfaces and stained carpets, no light bulbs in bedside lights, leaking showers, unprofessional management. Website photos are not correct at all.
Stayed 2 nights in May 2024

10/10 Excellent

Jess

Traveled with family
Friendly staff, nice clean relaxing environment will definitely be booking a room again
Stayed 1 night in May 2024