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"Needs a little upgrading but overall Nice"

"It was only after we arrived at the property we were told that the pool and our jacuzzi were both out of order. We wouldn’t have stayed there had we known before hand. We even ran out of hot water when taking showers at night. It seemed old and in need of many updates and the worst part is the general manager was not helpful at all. I wanted a full refund for showing up to a non functional hotel but the general manager only offered a coupon for a free weekend. It was the WORST experience...

"A lot to enjoy here! Spacious, clean, with both indoor and outdoor pool (though be aware, not heated and VERY cold). But the mattress was easily the worst I've experienced at a hotel in years. Overall, very happy with service, this was what I expected it to be, lovely spot in the White Mountains. But a handful of extras could turn this into an incredible location instead of merely a fine one."