"I am writing to express my disappointment with our recent stay. Despite the hotel being busy, the level of service and facility maintenance fell well short of expectations.
Key issues included:
Breakfast & Coffee: Buffet refills were extremely slow, juices were watered down, and the breakfast coffee was poor. The on-site Starbucks running out of basic items like oat milk forced us to go elsewhere for coffee.
Room Conditions & Maintenance: The exhaust fans were broken in all three of our...
"No issues with parking
Food very good but a little pricey
Breakfast good but served within 5 minutes of ordering whilst we were still having cereal
Room was very small, we had a “comfort double” bed was hard up against the wall under the coombed ceiling. No space for a bedside table. It would have been ok as a single but definitely not a double.
Room was dusty, hair and fluff in the corners and on skirtings, mugs and glasses still dirty.
I didn’t complain directly as we were attending a...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.