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"Bed was comfy clean room lobby area nice and cozy. The pool are was nice as well"

"I had a really sweet person at the front desk Alexandria Cotton. Absolutely the sweetest most helpful person there. She answered all my questions and helped me with everything I needed from early check-in to extending my stay. She made up for the rude person who worked on second shift."

"The room wasn’t up to usual Crowne Plaza cleanliness standards."