Located near the beach, The Bay Apartments is in Coolangatta, a neighborhood in Gold Coast. Shoppers can check out Robina Town Centre, while everyone can enjoy the natural beauty of Coolangatta Beach and Kirra Beach. Timezone Coolangatta and Minjungbal Aboriginal Cultural Centre are also worth visiting. Visit our Gold Coast travel guide
243-251 Boundary Street, Rainbow Bay, Coolangatta, QLD, 4225
What's nearby
Rainbow Bay
3 min walk - 0.3 km
Snapper Rocks
5 min walk - 0.5 km
Greenmount Beach
5 min walk - 0.5 km
Coolangatta Beach
12 min walk - 1.1 km
Kirra Beach
19 min walk - 1.6 km
Getting around
Varsity Lakes Station
28 min drive
Coolangatta Airport (OOL)
9 min drive
Restaurants
Ground Coolangatta
9 min walk
Black Dingo Cafe
4 min walk
Eddie's Grub House
7 min walk
Sushi Train
11 min walk
Noodle Box
10 min walk
About this property
Entire place
You'll have the entire apartment to yourself and will only share it with other guests in your party.
The Bay Apartments
Along with an outdoor pool, this apartment building has dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden, and barbecue grills are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like a washer/dryer and a dining area, while a flat-screen TV with digital channels and a DVD player provide a bit of entertainment. Housekeeping is not available.
The Bay Apartments offers 20 accommodations with washers/dryers and DVD players. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with premium digital channels.
Recreational amenities at the apartment include an outdoor pool.
32-inch flat-screen TV with premium digital channels
DVD player
Outdoor areas
Barbecue grill
Garden
Terrace
Laundry
Dry cleaning/laundry service
Laundry facilities
Washer/dryer
Comfort
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Well-lit path to entrance
Designated smoking areas (fines apply)
Services and conveniences
Iron/ironing board
No housekeeping service
Phone
Tour and ticket assistance
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
20 units
Garden
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 4:30 PM
Contactless check-in available
Minimum check-in age: 21
Check-out
Check-out before 9:00 AM
Contactless check-out available
Special check-in instructions
The front desk is open Monday - Friday (9:00 AM - 4:00 PM) and Saturday - Saturday (9:00 AM - noon)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours or on Sunday must contact this property in advance for check-in instructions and key retrieval information.
Access methods
Staffed front desk, lockbox
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 30.0 per day
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: AUD 200.00 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Rollaway bed fee: AUD 30.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Property is also known as
Bay Apartments Apartment Coolangatta
Bay Apartments Apartment
Bay Apartments Coolangatta
Bay Apartments
Frequently asked questions
Does The Bay Apartments have a pool?
Yes, this property has an outdoor pool.
Is The Bay Apartments pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at The Bay Apartments?
Check-in start time: 2:00 PM; Check-in end time: 4:30 PM.
What time is check-out at The Bay Apartments?
Check-out is at 9:00 AM.
Where is The Bay Apartments located?
Located in Coolangatta, this apartment building is within a 15-minute walk of Captain Cook Memorial and Lighthouse and Coolangatta Beach. Kirra Beach is 0.9 mi (1.5 km) away.
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Reviews
The Bay Apartments Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.0
Location
9.0
Staff & service
8.2
Property conditions & facilities
Rating 10 - Excellent. 32 out of 54 reviews
10 - Excellent
32
Rating 8 - Good. 17 out of 54 reviews
8 - Good
17
Rating 6 - Okay. 5 out of 54 reviews
6 - Okay
5
Rating 4 - Poor. 0 out of 54 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 54 reviews
2 - Terrible
0
Reviews
8/10 Good
Kym
Nov 20, 2024
Liked: Cleanliness, property conditions & facilities, communication
Great location, good value accommodation.
Kym
Stayed 2 nights in Nov 2024
10/10 Excellent
chad
Jan 31, 2025
Liked: Amenities, property conditions & facilities, communication
I enjoyed how easy it was checking in an had a great parking space an quite,just what I needed thank you
chad
Stayed 6 nights in Jan 2025
10/10 Excellent
David
Oct 20, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and such a quiet area considering Cooly virtually 2 streets away.
Great coffee shops next door.
David
Stayed 7 nights in Sep 2024
8/10 Good
Anne-Marie
Jan 15, 2024
Liked: Cleanliness, amenities, communication
Property is great for families. Close to beach and the pool and spa are the highlight. The apartment itself was clean but a bit dated but it has everything you need to be comfortable.
Anne-Marie
Stayed 7 nights in Jan 2024
10/10 Excellent
Lauren
Apr 28, 2024
Liked: Cleanliness, property conditions & facilities, communication
A well maintained apartment. Walking distance to
the beach and restaurants. Property managers were lovely!
Lauren
Stayed 2 nights in Apr 2024
8/10 Good
Craig
Apr 22, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and comfortable. Great facility. Not that it was a major issue for us but there is no lift in the building and we were on the top floor. Good exercise but if you’re not able bodied you need to be aware of this. Cheers
Craig
Stayed 2 nights in Apr 2025
8/10 Good
Robyn
Feb 26, 2024
Liked: Cleanliness, communication
Clean & good location. The fridge wasn’t working properly. Ensuite basin blocked and drained very slowly
Robyn
Stayed 2 nights in Feb 2024
8/10 Good
Mia
Nov 16, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
A nice apartment in a good condition mostly, very clean, with a well equiped kitchen. The bathroom was a a little aged and the single beds were uncomfrtable and jiggly. My concern was with the tenant underneath constantly smoking, making it hard for us to leave the door for dresh air as her cigarette smoke was constantly going into our apartment. It’s not what you want on your holiday. Overall we hd a good stay but would not go back due to the smoking tenant underneath.
Mia
Stayed 2 nights in Nov 2023
10/10 Excellent
Jo
Sep 18, 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
A fabulous place to stay for a week. We loved pretty much everything about this place. Great location and very clean and well-kept. Amazing pool and spa area. The only very small downside was a very noisy washing machine.
Jo
Stayed 8 nights in Sep 2022
10/10 Excellent
Debbie
Aug 14, 2022
Liked: Cleanliness, property conditions & facilities, communication
Basic Apartment but comfortable
Debbie
Stayed 2 nights in Aug 2022
10/10 Excellent
Alan
Sep 20, 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Liked the quietness around the complex even though there are a lot of units .The hosts were lovely and rooms very clean and close to things we liked.Only downfall for us we’re no lifts from car park to rooms for luggage offload .
Lovely sunny homely unit with gorgeous decorated beach theme
Staff were friendly and accomodating
As our flight didn’t depart until 6.30pm and room was available for night of our departure they allowed us to leave our luggage and freshen up in room before leaving for airport 3.30pm
On the whole a most enjoyable and lovely stay with great coffee a minute walk away
Only downfall for anyone unable to manage stairs there is no lift but downstairs units appeared to be equally comfortable
Air con is on a timer and wont go all night. Would be bad in summer
adam
Stayed 2 nights in Mar 2024
10/10 Excellent
John
May 25, 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Lack of paper towels. Tv went off and on
John
Stayed 6 nights in May 2022
10/10 Excellent
Eric
May 2, 2022
Liked: Cleanliness, amenities, communication
Location was great, our room and the common areas were super clean.
Eric
Stayed 7 nights in Apr 2022
6/10 Okay
Verified traveler
Jun 30, 2021
Disliked: Communication
Property was quite spacious and fairly modern and clean, however we made contact with the managers due to the hot water running out in the middle of a short shower and it’s winter! No reply was given not any attempt to fix the problem.
How water continually ran out each toe we had a shower so we were not impressed by this
Verified traveler
Stayed 2 nights in Jun 2021
10/10 Excellent
Allan
Mar 19, 2020
Liked: Cleanliness, room comfort
Awesome family apartment at Coolangatta
Perfect location and facilities for a family vacation.
Close to beach; great place to relax; not far from shops & cinemas
Verified traveler
Stayed 2 nights in Nov 2019
6/10 Okay
Verified traveler
Nov 3, 2019
Liked: Cleanliness
Disliked: Property conditions & facilities
Nice place
Unfortunately bathroom light n bedroom lamp not working.
Toilet button not there.
Fan in lounge no switch.
Curtains doesn’t close all the way.
loved the apartment new kitchen and bathroom easy parking, walking distance to beach shops .Staff was lovely upgrading us and putting us on the ground level as my wife had just come out of a moon boot for a badly sprain ankle Thanks very much