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The property is beautiful, the rooms very clean, modern, and spacious and the staff is truly top notch. The woman who works at the front desk (manager…maybe owner?) is exceptionally kind, accommodating, and informative. We will absolutely stay again.

Incredible location

I can not say enough wonderful things about the Heritage hotel!! I am doing a 28 days trip in 3 countries and 6 places so far and nothing compares to this Heritage hotel, wonderful location, woderful place, wonderful people giving 100% great service..... in the room you will enjoy many complimentary things like a Nespresso, free water, skin conditioner and shampoos etc.... Wonderful hotel in a wonderful place!!!!!! Well worth it!!

Dinner was fabulous too

The hotel was very clean throughout the property. The spa had 3 different saunas and plenty of relaxation rooms in the common area. A private sauna inside the room. The manager couple takes pride of their hard work. Breakast buffet provides good selection of local bread and variety of pastries and cold cuts. The dining area has nice atmosphere with good view of the mountain peaks. We would stay again.

Book the Holz suite! We had such a magnificent view over the lake and woke up to a gorgeous sunrise that you really can't put a pricetag too. Sandra took care of all our needs & was super attentive, she accommodated our check-out requests and also gave us plenty of tips about the town. We communicated primarily over WhatsApp. I really appreciated all the personal touches! I also highly enjoyed the ridiculously high-quality bespoke speakers they installed in this cottage: we put on some classical...

Beautiful property and location. Spa facilities and reception staff outstanding.

Great place, very cosy. The food is excellent, both breakfast and dinner. Well located. Spacious room (but not air-conditioned)

very nice and tide place

We really enjoyed Maria and Wolfgang a lot they r so delightful and friendly. They welcomed us with open arms and warmth. We hope to go back and stay at their wonderful place again highly recommend. The best of the best during our stay in Austria Love always

Great place , recommend to everyone

Loved the pool. Breakfast buffet was excellent. Location in Bad Aussee couldn’t be better.

Amazing staff. Luxurious hotel. Free parking. Spacious room with a nice view of lake Fuschl (Grand Deluxe Room) if you can afford an upgrade definitely go with it. Spa facilities are a must try, they have an indoor pool, sauna, whirlpool, steam room, as well as massage therapy. Dining is expensive as expected in such places. In short it was a great experience to stay in this castle if you have the opportunity to spend a couple of days here don't miss it.

Great location, fantastic view, clean room, friendly staff.

A great place to stay