Reception
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Reviews of Hotel Alpenhof

3 out of 5
Hotel Alpenhof
R. Artur Reiman 88, Gramado, RS

Reviews

8.6

Excellent

Rating 10 - Excellent. 25 out of 45 reviews" "
Rating 8 - Good. 11 out of 45 reviews" "
Rating 6 - Okay. 6 out of 45 reviews" "
Rating 4 - Poor. 2 out of 45 reviews" "
Rating 2 - Terrible. 1 out of 45 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

6.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Danielle

Stayed 1 night in Apr 2023

8/10 Good

ancelmo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel, muito agradável. Super tranquilo. Café da manhã maravilhoso. Adorei minha estadia lá
Stayed 9 nights in Jan 2024

8/10 Good

Monica

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Fabiani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Paulo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Alpenhof
Hotel simples, porém muito limpo e organizado. Ótimo café da manha e funcionários atenciosos. Recomendo o hotel devido custo beneficio.
Stayed 3 nights in Jan 2024

10/10 Excellent

Yuri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Cristiano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Equipe muito simpatica e cortez.
Stayed 2 nights in Dec 2023

10/10 Excellent

Moema

Stayed 8 nights in Dec 2023

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia incrível, fomos recepcionados por uma equipe ótima.....
Stayed 2 nights in Dec 2023

10/10 Excellent

Alexandre

Liked: Staff & service, property conditions & facilities, room comfort
Maravilhoso.
Hotel maravilhoso, a uns 15 minutos andando até a Borges. Quarto confirtavel, linpeza impecável e funcionários educados. Café da manhã maravilhoso, nem precisa ficar gastando muito nesses cafés coloniais, pois já há um no próprio hotel!
Stayed 4 nights in Dec 2023

10/10 Excellent

Wellington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar aconchegante e hospitaleiro!
Excelente hotel, funcionários prestativos e muito simpáticos, café da manhã top, quartos agradáveis bem limpos e arejados, sempre fico aqui!
Stayed 4 nights in Dec 2023

8/10 Good

LUIS HENRIQUE LANZI DOS

Stayed 3 nights in Dec 2023

8/10 Good

Carlos Alberto Uriarte

Stayed 2 nights in Nov 2023

6/10 Okay

Ricardo

Business traveler
Liked: Cleanliness, staff & service, room comfort
A cidade ficou sem agua e eles nao providenciaram nenhum caminhao de agua. Fiquei 1 dia inteiro sem tomar banho
Stayed 2 nights in Nov 2023

2/10 Terrible

Carolina

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tive uma pessima experiência!!!!!
Chegamos no hotel não tinha água, no dia seguinte não tinha água, o hotel não se preocupou em momento nenhum em tentar fazer com que nos hóspedes se sentisse melhor em relação a isso, foram dois dias sem banho e indo no banheiro em outros lugares que tinham água . Não se dispuseram nem em devolver parte do valor da estadia, me perguntaram se eu consumi alguma coisa, gente nem banho eu tomei.. As funcionárias com cara feia, atendendo super mal educada, simpatia não sabem o que é, se não gosta de lidar com público não trabalhe no comércio, os ovos mexidos no café estavam gelados. Nunca mais eu volto e não indico pra ninguém. Nota zero em consideração com cliente.
Stayed 1 night in Nov 2023

10/10 Excellent

Leandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

Yuri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Cesar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Wyllian Mateus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

ALINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

André

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Kelly

Stayed 1 night in Sep 2023

10/10 Excellent

Vilmar

Stayed 1 night in Sep 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa a estada no hotel, sem nenhum contratempo, atendimento muito bom, acomodação boa. Café da manhã ótimo. Recomendo
Stayed 1 night in Jul 2023

6/10 Okay

ALESSANDER

Stayed 1 night in Jul 2023

8/10 Good

ADRIANE

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Bom hotel!
Hotel em si muito bom, quarto razoável, café ótimo. Tove que pagar no check-in novamente a hospedagem porque a Hotels.com não repassou o valor que descontaram do meu cartão. Estou em discussão por isso.
Stayed 1 night in Jun 2023

8/10 Good

Maria de Lourdes

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

4/10 Poor

Giovane

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Decepcionante
Ficamos no quarto 31, onde o mesmo não possuía maçaneta na porta do banheiro, torneira do banheiro caindo, água no chuveiro saia apenas pingos. Necessita de manutenção urgente.
Stayed 1 night in May 2023

10/10 Excellent

Yanca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

8/10 Good

Tatiane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

weverton

Liked: Cleanliness, property conditions & facilities, room comfort
Lugar bom
Ótima estadia!
Stayed 5 nights in Apr 2023

10/10 Excellent

Bárbara

Stayed 1 night in Apr 2023

10/10 Excellent

Tamara

Stayed 1 night in Mar 2023

10/10 Excellent

Rayra Gabrielle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Joel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Augusto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo custo benefício!
Hotel simples, mas bem limpo. Acomodações pequenas, mas confortaveis. Funcionários simpáticos, café da manhã simples, mas muito farto e saboroso. Recomendo!
Stayed 2 nights in Aug 2022

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia e atendimento excelente!
Stayed 4 nights in Jul 2022

8/10 Good

Ana C m

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Agradável
Quero agradecer o funcionário da recepção Wellington que nos deu ótimas dicas de passeios. Fica à 20 minutos a pé do centro. Ficamos por 4 noites. Algumas sugestões: O quarto 30 tem um barulho de água (boiler) à noite. A cama de casal deveria ter um lençol maior (toda noite saia do lugar). As camas dos meus filhos ficaram numa saleta, que não tinha sinal de Wi-Fi precisa melhorar). Uma dessas camas fazia muito barulho. O café-da-manhã é bom (sugiro que os funcionários da cozinha usem touca).
Stayed 4 nights in Jul 2022