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Rating 10 - Excellent. 227 out of 487 reviews" "
10 - Excellent
227
Rating 8 - Good. 182 out of 487 reviews" "
8 - Good
182
Rating 6 - Okay. 44 out of 487 reviews" "
6 - Okay
44
Rating 4 - Poor. 21 out of 487 reviews" "
4 - Poor
21
Rating 2 - Terrible. 13 out of 487 reviews" "
2 - Terrible
13
8.8/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Excellent
Zandrea
Traveled with family and small children, Traveled with partner, Traveled with family
I normally don’t write reviews but this by far is the best hotel in the area. The amenities are great…including super clean pool, hot tub, arcade area, ping pong, gym, complimentary espresso, coffee, and bottled water at front desk. Staff was amazing! Location is perfect with breakfast at Perkins and The Page Bar and Grill is across parking lot. Will only stay here when coming to town!
Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.
The open area in the courtyard was great for visiting with our family group and even sharing meals together. The pool and hot tub were nice. Loved having the vouchers to eat breakfast at Perkins each morning. Nice room that opened out into the courtyard area.
We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.
The staff was very polite and helpful. Worked through a problem like it was nothing and made the day that much easier. Having the breakfast option next door was also nice.
The parking was not great as I have a large truck and could not park in front of room, but it could have been worse...
Discount at delicious restaurant next door. Select items available at the Perkins next to the restaurant for breakfast included with room. (both were great!)
Terrible location next to noisy bar across the parking lot. The hotel needs updating.
No breakfast room - coffee and fruit in the lobby. This was the most expensive hotel on our 7 night trip and the worst condition and amenities.
Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.
When I rolled up and saw it was an exterior corridor hotel I was kind of nervous at first but it meant all of my expectations. Glad I stayed here as opposed to somewhere else.
The hotel is just fine, updated pretty well. The room is comfortable, good TV with Netflix. The carpet in the hallways could use updating. The pool area is great and there is a large area with video games and tables to relax in next to the pool area. Front desk staff fantastic. They allowed me a very early check-in when I told them I was traveling for a family funeral. They were extremely kind. They have free bottled water and coffee. Free breakfast at Perkins next door and a discount on the bar and grille next door. The only issue I have is we paid total $180 for our room and this is not congruent with market price. It should have been more like $130 to $140.
If you have kids this is a wonderful place to stay ! You get breakfast vouchers to Perkins next door , pool indoor and heated , arcade /game room area . Free bottled water coffee and hot cocoa 24/7 . I was happy .
We love this location, the hotel is very clean the staff is very friendly. Our children love the pool and the courtyard is very fun. We only had a confusing check inn as our reservation mentioned we had “breakfast included” description. When we were checking in we were told the third party made a mistake or that it simply included the continental breakfast option. But a banana and a cup of yogurt isn’t in my opinion breakfast. The person who checked us in provided breakfast vouchers at the restaurant next door but mentioned it’s not a standard practice and that the third party is responsible for that label. If that is clarified at the time of selecting a hotel I can make better choices so that my family gets a meal and I can save time. I wouldn’t have selected a location without a breakfast option. Please make this correction for future bookings. Thank you.
Clean place. Outside door for ease of taking out dog. Comfortable bed. Only grab and go breakfast. Coffee, yogurt and small granola bar. Expected more since breakfast was advertised.
My stay was fine but check-in was horrendous as the hotel had not received the confirmation and it was on me to get it resolved or they would charge me for the room that I had prepaid
Michael
Stayed 1 night in Jun 2023
Response from Nicole on Jun 23, 2023
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.
Stayed one night. Room is small, and cracks in the wall. Our room was on the corner close to the main street and you can hear all the traffic driving by.
Room was a bit noisy -- could hear people in the surrounding rooms turning on the shower and flushing the toilet. Also there were several bugs in the room that I had to kill.