Great Lakes, North America hotel rooms at the Omni

I stayed here to visit my child that attends the Art Institute and I was completely impressed. I will definitely stay here again.

This was the fourth time I’ve stayed here, and I’ll keep coming back. The location is very handy for families of Columbia College, the rooms are clean, comfortable and well appointed. The staff is extremely friendly and helpful, and it’s priced well.

Side of property is under construction. Staff was helpful and prompt. Restaurant charged $4.00 per “unit” of tiny shrimp, which were overcooked. Restaurant service poor.

Great location

Wonderful stay in a great location!

I really enjoyed the breakfast. I was skeptical at first when I saw the room, but I was extremely satisfied with the taste and the ease of getting food. Space in the room is exceptional. Felt like home. Ample space for storage which would be hand if families visit. Great stay

The property was nice, no parking wasn’t as much as a hassle other than checking in I pulled the rental over and immediately received a ticket. Coming from out of town there was signage there to lmk I couldn’t stop there. Also there’s no microwave on property to reheat any food.

We chose this hotel last minute and we were nervous because there were a couple recent negative reviews. There were 4 of us in our family and couldn't find anything negative to say about the hotel. The only disappointing fact was that the rooftop bar was not open but that wasn't a big deal. Everything was very clean. I actually wiped the floor in our room with a wet, white wash cloth, it was clean! There was no hair in the bathroom from a previous guest. There was no hair in the bed from a...

Excellent Customer Service

Great location, clean room and friendly staff!

Arlo Chicago is in the perfect location for walkable access to so many Chicago sights, excellent food (please try the Broken English Taco Pub around the corner!), bars, shopping, etc. It was also very conveniently located to access the L when we needed to get to other parts of the city! The staff was BEYOND accommodating, friendly, and helpful. The room was clean and exceeded all comfort expectations! I also highly recommend the lobby bar for a great happy hour spot!!! Everyone at this hotel...

I didn't like that the breakfast attendant had a bushy beard and ver long ponytail around food and dishes. That is my only negative. We'll probably go back. We really liked the pool area and temperature of water was good. Pool temperature at other hotels is usually too cold. Hotel classy.

Beautiful views and great staff to accommodate any needs

“Kat” was awesome. Very helpful

It was great!

The customer service was great. And the pool is so pretty!

Good