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Ringe service fra personalet. Ikke imødekommende og blev irriterede når vi ikke helt kunne forstå hvad de sagde.Reklamerer for fin åben restaurant, men kun åben fredage og lørdage. Måtte køre 30 min ind i Arkansas for at finde en restaurant.
Y’all take people 100 tell them I get them back at checkout then tell them no sorry wait 14 days it’s on yo bank if I had know that I would not have stayed your floor folks are rude as hell
Only stayed one night due to work. Room was clean and quiet. Smoking was noticeable when entering establishment but once to room floor smell was unnoticeable.
Don’t like every time I stay have to pay 100 dollar deposit.
Veronica
Stayed 1 night in Apr 2024
4/10 Poor
Veronica
Traveled with partner
Apr 5, 2024
Service was too slow then I don’t understand why a customer have to constantly put a 100 deposit every time you stay it’s frustrating. Just stayed last Wednesday and still don’t have that deposit back yet.
Cleanliness, The lady check me in was very professional,but when I checked out. I had to hunt down the desk cleck. She saw us coming and walked away. Not professional!!
Christine
Stayed 1 night in Mar 2024
10/10 Excellent
Sharon
Mar 1, 2024
Sharon
Stayed 1 night in Feb 2024
4/10 Poor
Parika
Feb 27, 2024
Disliked: Staff & service, room comfort
iWill Go to Tunica Next time!!!!
Room was alright but service sucked. Not enough towels. Had to go to the front desk. No real room service. You call downstairs for food but you have to go get the food yourself from downstairs. I ordered food in their restaurant, sat for hour and food never came. Ask for a refund that never came back to my credit card. Drink station in Casino utterly filthy. Cleaned the room better than I received it and they still took my $100 deposit. Dont go there. Save your $$$
Parika
Stayed 2 nights in Feb 2024
6/10 Okay
Cynthia
Feb 25, 2024
Liked: Cleanliness, staff & service
The stay was average, no microwave or refrigerator in the room made my stay inconvenient.
Staff was amazing!
My two night stay can be described as follows: cold showers, dead roach on mattress under pillow, constant smell of burning cigarettes, cold showers, limited food choices, cold showers, burning cigarettes, and lastly, cold showers in December.