과테말라시티, 과테말라 주의 부티크 호텔

“전반적으로 호텔분위기.침구.음식 등은 좋았으나 체크아웃 하는날은 문제가 있었다. 전기가 한번 나가더니 티비는 먹통이 되었고. 특히 온수에서는 노랗게 계속 녹물이 나왔는데 몇시간이 지나도 고쳐지지 않아 우리 가족은 씻지도 못하고 나와야 했고 호텔에서는 이에 대한 보상으로 우리가 먹은 조식가격에서 약 칠천원 정도 깎아줬다. 한국 호텔 서비스와 비교하면 안되지만 직원들은 우리에게 미안한 마음이 하나도 없어 보이고 너무나 당당해서 무척 당황스러웠다.왜 이런 호텔이 5성급인지 이해가 안된다.”

“Outstanding hotel and location, my family and I had a blast, super friendly staff, extremely clean rooms and amenities, easy transportation from hotel to parking or viceversa, the food is exceptional a bit pricey but worth every penny! ”

“Beautiful hotel overall. Super friendly and attentive staff. Clean room and spacious. Easy access to restaurants and shopping. Very convenient parking. The staff went above and beyond to make my stay amazing. There is a restaurant in the hotel and the food was fantastic. The garden views and decor are beautiful. ”

“It was a great hotel. It just looked like photos I saw on the web page. I really enjoyed staying this hotel. ”

“En general todo es de excelencia. ”

“The hotel is beautiful, quiet, safe, and cozy, perfectly located near La Merced Church, and the principal park , museums, ATMs, stores, and bars. The entrance is on a peaceful side street, so it’s easy and safe to access. The staff were very polite and helpful, they arranged my airport transfers and a private volcano tour, which was amazing and better priced than outside agencies. Everything was well organized, saving me time since they handled it all. There’s no air conditioning, but the fans...

“Amazing staff and attention to detail ”

“Excelent service ”