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“This would have been the perfect place for my overnight stay before collecting somebody from Gatwick airport early the next morning. However, it was a cold night and the heating was not on. When I called for assistance at 21.30 I was told that somebody would check the boiler and that it was on a timer and should come on soon! Nothing happened, although the hallway and passage ways were heated. I turned the knob as requested to no avail and nobody saw to it that the heating was on. I froze all...

“The room was a good size and spotless, however, the walls are very thin and I was kept awake until 2am by two men talking moderately loudly in the room behind my room. Furthermore, the mattress Ned’s changing as it has two long depressions where occupants lay and a high ridge running the length of the bed. The tv was claimed to be ‘smart’ but was really dump, it struggled to get BBC1 and no streaming services were available. Very disappointing.”

“Clean room and had everything needed. Good value for money ”