Tucked in Sushant Lok, this tranquil retreat features two Asian cuisine restaurants with breakfast options. Visitors can rejuvenate at the spa, enjoy the pool, play racquetball or squash, or maintain their fitness routine at the well-equipped gym.
Check-in start time: 2 PM; Check-in end time: 1:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The property’s tennis academy are closed on Mondays, and the pool, squash court, and beauty salon are closed on Tuesdays.
Renovations and closures
The following facilities are closed on Tuesday:
Full-service spa
The following facilities are closed on Monday:
Outdoor pool
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that the hotel policy is that appropriate swimwear and swim caps must be worn in the swimming pool. Any other clothing, including pants, t-shirts, shoes, and long dresses, are not allowed.
This property does not provide rackets or shoes for tennis and squash courts. Guests are advised to bring their own court shoes and rackets.
Children under 12 years old are allowed in the pool until 7 PM and must be accompanied by an adult.
Frequently asked questions
Does The Palms - Town & Country Club have a pool?
Yes, this property has a pool.
How much does it cost to stay at The Palms - Town & Country Club?
As of May 21, 2026, prices found for a 1-night stay for 2 adults at The Palms - Town & Country Club on Jun 19, 2026 start from ₩100,473, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Palms - Town & Country Club pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at The Palms - Town & Country Club?
Check-in start time: 2 PM; Check-in end time: 1:30 AM. Late check-in is available during limited hours.
What time is check-out at The Palms - Town & Country Club?
Check-out is at noon.
Does The Palms - Town & Country Club provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is The Palms - Town & Country Club located?
Located in Sushant Lok, this luxury hotel is within a 10-minute walk of Max Hospital and Fortis Memorial Research Institute. DLF Galleria Market and Golf Course Road are also within 1 mi (2 km). Millennium City Centre Station is 7 minutes by foot and IFFCO Chowk Station is 23 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The property is very nice and beautiful. The location also was quite good. Breakfast menu had adequate variety and the staff was courteous.
The room was very spacious and had a nice historic touch to it. Bathroom was really huge with a tub plus shower stall. Toiletries were basic but nice.
Its ok for a very short stay. No lift so be aware and prepared for hauling the luggage if you are on upper floors. No international power points. The way to rooms has steps all over the way. No trolley to get luggage to the room. Just ok.
The rudest check-in experience and staff.
First they refused to honor my Expedia booking and I had to pay separately (it was a pre-paid booking).
Then I had a friend visiting and they refused to allow them to hang out in my room.
Never seen service as bad.
The staff and their hospitality is very poor. They don't even smile at you. Rude behaviour and looks like they just are doing their job in pressure. No valet parking, to swim, you need swimming cap, if you don't have they will ask you to pay 200rs per person for it. And don't know why photography is not allowed near swimming pool. Useless rules. And grass around the rooms are not well maintained.
The staff doesn’t help with luggage when you get out of car. They stare at you. They told me I had an incidental charge. I said I didn’t have any charges other than noodles I bought for a small amount. I gave them the money and they didn’t have change so they kept the change. Then they called me saying they forgot to charge tax. Kept harassing me every 30 mins to pay. I’m in a rush to catch my flight. Harassment for a few dollars. I showed proof I am waiting for the bank to approve payee. Don’t stay here.
INDRANI
Stayed 1 night in Sep 2023
Verified
2/10 Terrible
VIRGINIE
Apr 15, 2025
déçue
j'y ai séjourné plusieurs nuits et suis tres déçue car l'hotel n'avait pas les équipements de restauration comme sur les photos. L'hotel est vide et vieillissant. La piscine fermée 2 fois dans la semaine et impossible de réserver leur service de massage. Qui plus est, ils m'ont réclamé un complement de paiement car soit disant ils n'avaient pas reçu mon virement que j'ai du prouvé sur mon relevé de banque. Je déconseille fortement
VIRGINIE
Stayed 3 nights in Mar 2025
Verified
6/10 Okay
Isabelle
Nov 26, 2023
Liked: Cleanliness
Disliked: Staff & service, amenities
le personnel, peu aimable n'était pas à la hauteur de cet établissement sensé être luxueux.
The hotel was very well located, mostly friendly and accommodating staff. My only issue with the hotel is the STRONG synthetic smelling room freshners used in all the rooms which really gave me a massive headache. I had to check 4 rooms before I was forced to upgrade to a room with a balcony to open the doors and get fresh air in, i.e. I had to pay extra just to get normal air into my room.
I highly recommend the Spa/salon and Kiran who gives the most wonderful massage.
Food was good. Too many plastic flowers around for my personal liking but that can be ignored.