Find hotels in Hai Chau, Da Nang

"Front desk staff is too slow and not too nice .. they should let customers know what is going on when delayed the checkin process. Just let customers wait there and helping other customers, when we asked what was going on for the checkin process they just simply said “ I will check you in soon” room cleaning did not clean bathroom, just change the towels and dumped the trash, they did not clean the toilet and mirror . "

"Room was cleaned well. The view from our room was excellent. Definitely a problem with staff speaking English. We went to the pool but couldn't use it because it was too packed. We got a voucher of 150000 VND per day for Han restaurant, but this was restricting and we didn't use all the vouchers. It would have been better to make it more flexible. The front of the property was nightmare with cars. overall experience was very good."

"Clean room, wonderful staff, amazing view, fantastic coffee nearby. "

"AC needs to turn on on the hallway of 10 floor . Without AC it’s very smell."

"Great view of dragon bridge from our room on the seventh floor. The room was very clean, extremely pleasant staff. Buffet breakfast was awesome!"

"Rooftop pool on 45th floor = 270° of Danang with Dragon Bridge front and centre. Corner rooms worth every penny. Immaculate rooms, great staff, and Spanish tapas + drinks for 500k/3h is a steal. Next level luxury. Highly recommend."

"It is very sad that I'm having to leave a very poor review for the Hyatt Regency in Da Nang. We stayed there for 5 days and 4 nights, with kids. The following are our main issues with it: 1. Staff Attitude: We were one of the few Indian families on the property that weekend. The staff constantly were particularly rude with us right from checkin. They were impatient, and dismissive of our requests. We arrived at 2:15pm and requested for room availability at 2:45pm because we needed to take an urgent work call. The reception staff flatly refused to give us access to the room before 3pm checkin time. No effort was made to accommodate the request in any way, no checking with housekeeping. Overall, the hotel and the staff have a clear preference on which guests they prefer to serve. During our whole stay, in multiple instances, staff looked completely disinterested to respond to any requests by the poolside, there were no smiles, no greetings, no warmth. This is very different from our previous experiences in other hotels and resorts in Vietnam. We were actually quite shocked! 2. Slow Service: We were left waiting for food and drinks for over an hour each time. We understand that the hotel was quite full, but such slow service despite repeated reminders was really frustrating, especially when we had kids who were really hungry. I would not reccommend this hotel for your next stay! Stay away!"

"Wonderful stay! We will stay here again, such a beautiful hotel, the room with the washing machine was such a bonus, it’s nice to have clean clothes. We loved the rooftop bar and all the touches of art through the hotel. We would have stayed longer, but next time! "

"Very nice staff and great location!"