Best Western Raphael Hotel Altona

Property class: 3.5

Choose dates to view prices

Consider a stay at Best Western Raphael Hotel Altona and take advantage of a library, a bar, and a full-service spa. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Free WiFi
  • Parking available
  • Business services
  • Bar
The current price is ₩123,279
₩131,908 total
includes taxes & fees
Nov 1 - Nov 2

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 Twin Bed

Room

Standard Room, 1 Twin Bed

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

A hotel room with a bed, a desk with a chair, a telephone, and a bottle of water.

Standard Room, 1 Double Bed

8.4 out of 10
Very good
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed (Cozy Sitting Corner)

Room

Comfort Room, 1 Double Bed (Cozy Sitting Corner)

8.6 out of 10
Excellent
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed, Refrigerator (with Sofabed)

Room

Family Room, 1 Double Bed, Refrigerator (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Located in Altona, a neighborhood in Hamburg, Best Western Raphael Hotel Altona is near a metro station. Miniatur Wunderland and Elbe Philharmonic Hall are cultural highlights, or if an activity is on the agenda, check out St. Pauli Piers. Looking to enjoy an event or a game? See what's going on at Volksparkstadion or Barclays Arena. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Hamburg travel guide
Map
Praesident-Krahn-Str. 13, Hamburg, HH, 22765

What's nearby

  • A modern cityscape with a distinctive bridge over a river, featuring contemporary architecture and a clear blue sky.
    Reeperbahn
    16 min walk - 1.4 km
  • A historic building with a large dome and intricate clock face.
    Fish Market
    6 min drive - 2.3 km
  • A city skyline with a prominent tower and a river with boats.
    St. Pauli Piers
    8 min drive - 3.0 km
  • Altonaer Rathaus
    9 min walk - 0.8 km
  • Theatre Neue Flora
    5 min drive - 2.0 km

Getting around

  • Hamburg-Altona Station
    3 min walk
  • Königstraße S-Bahn
    13 min walk
  • Hamburg Airport (HAM)
    33 min drive

Restaurants

  • Espresso House
    3 min walk
  • Caglar Bäckerei
    5 min walk
  • Coffee Fellows
    5 min walk
  • Burger King
    4 min walk
  • Köz Urfa
    2 min walk

About this property

Best Western Raphael Hotel Altona

  • Hotel near Reeperbahn
  • At Best Western Raphael Hotel Altona, you can look forward to a library, a bar, and a full-service spa. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi.
  • Other perks at this hotel include:
    • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
    • Books, secured bicycle storage, and multilingual staff
    • Smoke-free premises, a front-desk safe, and a 24-hour front desk
  • Room features
  • All guestrooms at Best Western Raphael Hotel Altona feature thoughtful touches such as pillow menus, in addition to amenities like free WiFi and safes.
  • Other amenities include:
    • Bathrooms with tubs or showers and free toiletries
    • Flat-screen TVs with satellite channels
    • Coffee/tea makers, heating, and daily housekeeping

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: DEHOGA Umweltcheck. For more information on what this certification requires and verifies, please visit their website.

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Frequently asked questions

Is Best Western Raphael Hotel Altona pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western Raphael Hotel Altona?

As of Oct 26, 2026, prices found for a 1-night stay for 2 adults at Best Western Raphael Hotel Altona on Nov 1, 2026 start from ₩123,279, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 12 per day.

What time is check-in at Best Western Raphael Hotel Altona?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Best Western Raphael Hotel Altona?

Check-out is at noon.

Where is Best Western Raphael Hotel Altona located?

Located in Altona, this spa hotel is within 1 mi (2 km) of Altonaer Balkon and Reeperbahn. Theatre Neue Flora and Beatles Platz are also within 1 mi (2 km). Hamburg-Altona Station is only a 3-minute walk and Königstraße S-Bahn is 13 minutes.

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Reviews

Best Western Raphael Hotel Altona Reviews

8.2

Very Good

8.8

Cleanliness

7.8

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 210 out of 687 reviews
Rating 8 - Good. 322 out of 687 reviews
Rating 6 - Okay. 119 out of 687 reviews
Rating 4 - Poor. 31 out of 687 reviews
Rating 2 - Terrible. 5 out of 687 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Spacious rooms and friendly staff
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The location is very convenient, easy accessible, clean and frindly!
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is very close to the train station. It is clean and the rooms are nice. Staff are helpful. I recommend staying here!
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff, clean but small room.

Good location close to Altona station (for trains to the South I think). Very friendly staff and clean room with plenty of hot water. Only negative was that the room was pretty small and the bed also quite small.
Stayed 1 night in Feb 2025
Verified review

4/10 Poor

Disliked: Staff & service, room comfort

not too bad

The hotel is nice to me. the location was good to me as well. Breakfast was so awesome. But due to the system change there was some misunderstanding.
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
I believe the hotel is good, but the AC services was not available only small fan was provided
Stayed 4 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Hood transport links
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent place, nothing special.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a positive surprise - super clean, the beds were very comfortable, the bathroom big and the windows could be fully opened. We booked it because we took an early train and it is right next to the station. Friendly and fast check in.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Came alone to visit my sister who lives close by. Very central, very clean place. Impressed by the vicinity of the hotel to all attractions.
Stayed 7 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
The property was great. My room was clean and spacious and the bathroom was wonderful!
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We just needed a place to store our belongings and sleep that was close to the transport system. This place was perfect for that.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good experience
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Michael at the reception desk delivered an outstanding support for me to work quite you and efficiently.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Ok
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service

Tiny rooms and dreadfully overpriced

Tiny rooms. Way overpriced for the size.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet hotel which are very important for me ,situated in Altona center, easy access to shops,restaurants and direct train to the airport,wonderfully time saving.🤗 I have stayed in best western in London too,I recommend people to choose this chain of hotel. Nice and helpful staff chose the room that I felt quiet comfortable in. Thanks to the management and the staff.😀
Stayed 3 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
There was nobody at the front desk when I wanted to check out at 5 in the morning.
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shower

The only complaint is the space of the shower. Although I know that it is pretty normal for any generic German hotels, I think that they could still do some arrangement, such as relocation of soup bottles, to give a little more freedom for showerers. Anyway, the amount of water and pressure are excellent!
Stayed 6 nights in May 2024
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
The location is close to the Altona train station, which is very practical. However the hotel rooms are old and have no air conditioning. When I arrived to my room, it seemed like the windows had been closed for days, it was hot and air quality was bad. Opening the windows helped but the noise from the station is there, so I wouldn't recommend to noise and temperature sensitive guests.
Stayed 2 nights in Jun 2023
Verified review

8/10 Good

Liked: Staff & service, amenities
I was very disappointed that they had a room directly next to me being completely remodeled starting an 8:15 in the morning the next day, it was super loud. I understand that these hotels need to be worked on, but the front desk person should’ve let me know ahead of time or moved me to, a location where I’m not hearing a hammer at 8:15 in the morning. i expect more from a Best Western
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nära tåget, trevlig personal, enkel standard på boendet och en del ljud från gatan utanför under natten
Stayed 1 night in Jul 2026