함부르크, 뉴욕의 가족 여행 호텔

"I arrived at 6 p.m. and was told to wait as the room was not ready. The staff had no manners. When I asked why, they told me there was a problem with the drying of the bedsheets. I waited for half an hour, but they kept saying sorry without expression. When I went up to the room, the bedsheets were wrinkled and unpleasant, and the bathtub was clogged and the water did not flush. This is the worst hotel you should not visit."

"필요한 물품을 친절히 준비해 주셔서 감사합니다. 다만 최소 2일에 한번은 간단한 청소를 진행해 주시면 더욱 좋을거 같습니다."