Hotel Alster

Property class: 3

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Hotel Alster provides a free breakfast buffet and more. Guests can connect to free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Single Room

Room

Standard Single Room

8.0 out of 10
Very good
(5 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Room

Standard Double Room

7.6 out of 10
Good
(10 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Single Room (Queensize)

A hotel room with a bed, a desk, and a coat rack.

Single Room (Queensize)

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room (Queensize)

A hotel room with a bed, a desk, and a coat rack.

Double Room (Queensize)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Single Room

A hotel room with a bed, a nightstand, a door, and a wall-mounted picture.

Comfort Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room

A hotel room with a bed, a nightstand, a door, and a wall-mounted picture.

Comfort Double Room

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Triple Room

A hotel room with a large bed, two bedside tables, a chair, a small table with a lamp, and a window.

Comfort Triple Room

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Quadruple Room

A modern bedroom with a large bed, a skylight, a bedside table with a lamp, and a small plant on a side table.

Quadruple Room

  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room

Room

Family Room

8.4 out of 10
Very good
(6 reviews)
  • 29 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

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Ibis Budget Hamburg City

Hamburg-Mitte
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
8.0 out of 10, Very good, 175 reviews
The price is ₩94,964
₩101,612 total
includes taxes & fees
Nov 22 - Nov 23
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About the neighborhood

Located in Hamburg City Center neighborhood, Hotel Alster is connected to a shopping center. Miniatur Wunderland and Elbe Philharmonic Hall are cultural highlights, or if an activity is on the agenda, check out St. Pauli Piers. Looking to enjoy an event or a game? See what's going on at Volksparkstadion or Barclays Arena. Sailing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Hamburg travel guide
Map
St. Georg Straße 10, Hamburg, HH, 20099

What's nearby

  • A river with boats, a large building with flags, and a modern skyscraper.
    Alster Lakes
    3 min walk - 0.3 km
  • A large, historic building with a central arched entrance and statues on either side.
    Hamburger Kunsthalle
    6 min walk - 0.6 km
  • A city street lined with historic buildings, a prominent church spire in the distance, and a clear blue sky.
    Moenckebergstrasse
    9 min walk - 0.8 km
  • A large building with a spire, a fountain, and a body of water.
    Jungfernstieg
    12 min walk - 1.0 km
  • A historic building with a prominent tower and green roof, surrounded by a spacious square with pedestrians.
    Hamburg City Hall
    14 min walk - 1.2 km

Getting around

  • Hamburg Central Station
    5 min walk
  • North Central U-Bahn
    7 min walk
  • Hamburg Airport (HAM)
    14 min drive

Restaurants

  • MUTTERLAND Stammhaus
    3 min walk
  • HERITAGE Hamburg
    4 min walk
  • barca - an der Alster
    5 min walk
  • Cafe Liebermann
    6 min walk
  • M&V Bar
    4 min walk

About this property

Hotel Alster

  • Hotel near Miniatur Wunderland
  • Hotel Alster provides a free breakfast buffet and more. Guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • A vending machine, multilingual staff, and a 24-hour front desk
    • A front-desk safe, luggage storage, and an elevator
    • Smoke-free premises
    • Guest reviews give good marks for the helpful staff
  • Room features
  • All guestrooms are individually furnished, and include amenities such as free WiFi, safes, and sound-insulated walls.
  • Extra conveniences in all rooms include:
    • Hypo-allergenic bedding and free cribs/infant beds
    • Bathrooms with showers and hair dryers
    • Flat-screen TVs with cable channels
    • Heating, daily housekeeping, and desks

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Frequently asked questions

Is Hotel Alster pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

What time is check-in at Hotel Alster?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of EUR 15.00 (subject to availability).

What time is check-out at Hotel Alster?

Check-out is at noon. Late check-out is available for EUR 15.00 (subject to availability).

Where is Hotel Alster located?

Located in Hamburg City Center, this hotel is within 1 mi (2 km) of Schauspielhaus and Hamburg City Hall. Hamburger Kunsthalle and Alster Lakes are also within 10 minutes. Hamburg Central Station is only a 5-minute walk and North Central U-Bahn is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Alster Reviews

7.6

Good

8.2

Cleanliness

8.4

Location

8.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 176 out of 1001 reviews
Rating 8 - Good. 515 out of 1001 reviews
Rating 6 - Okay. 224 out of 1001 reviews
Rating 4 - Poor. 58 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Would recommend !

Very comfortable room even if small. Front desk not very friendly but it didn't really matter. Very well located as very walkable and very close to main train station.
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
I had a pretty good stay. The hotel is certainly dated - the carpet, foundation, walls and doors are old. It is quite clean despite how it looks. Bed was reasonably comfortable. Close to main train station, can be noisy at night.
Stayed 2 nights in Sep 2023
Verified review

6/10 Okay

Liked: Staff & service
Although close to the station and in walking distance from all must see places, there are some downsides. The room doors are paper thin and so the noise from the corridors is quite loud especially as lots of guests wake up and leave early.( no need for alarm clock) The breakfast room is quite small, so a bit hard to secure a seat especially if you travel alone as by the time you get a coffee someone else might have taken your chair. The food options are minimal, but enough to get you going in the morning. They could invest in a coffee machine as the filter one is way too weak.
Stayed 4 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located close to the main city and Alster lake, it was easy to walk for all amenities and places to visit. Staff were generally friendly and helpful.
Stayed 7 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near the centralstation, good restaurants nearby. Ok breakfast.
Stayed 1 night in Jun 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and fun, older building. Our room was tiny!
Stayed 3 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Budget friendly and centrally situated.

Central but quiet area. Close to Hauptbahnhof and a variety of public transport. Many budget food options and close to the water. Budget friendly and basic hotel, breakfast included. Polite and easy communication with staff.
Stayed 2 nights in Dec 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Good for a weekend

Nice clean room, although very small and weirdly planned. Everything was clean and fresh and since we basically only slept here and was out all day it didn't matter that much that it was small. Decent breakfast and friendly staff.
Stayed 2 nights in May 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Inexpensive central easy walk with suitcase to Hauptbahnhof. Breakfast was good. Had person at desk all night.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very good choise when you prioritise location

A very good alternative from a price and location perspective. Extremely close to the Main station in Hamburg. Very nice breakfast (low expectations due to earlier comments from other visitors). Good choose !
Stayed 1 night in May 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Top Lage 2min Zur U-Bahn
Stayed 3 nights in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay

Pleasant stay. I was in a top level room. It was dark and had awkward low sloped ceilings. Clean, serviceable, but not extraordinary. Convenient location near the main train station.
Stayed 2 nights in Dec 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovated from old building has charm. Family room for 5 was big & very comfortable. Includes elevator. Breakfast was quite good overall. Breads were wonderful. Scrambled eggs was done well. Other choices of meats, fruit mix, cereals and hard boiled eggs. If you opt not to have rooms cleaned, they give you vouchers for beverage.
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities

Harry Potter-like room

Very small, closet-size room but clean and with an ok comfortable bed. No luxury, and fine if you are just there to sleep. The breakfast is basic and does not offer vegan options, so if you are lactose intolerant or vegan, find another place to eat. The hotel is within walking distance from the main train station and restaurants.
Stayed 2 nights in Sep 2022
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service
there was no air-conditioning while our room was very hot. The room was good and so was the bathroom. The front desk was not very helpful in giving us ideas of where to eat or where to go
Stayed 1 night in Aug 2022
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a nightmare. Unpleasant staff and very small rooms without air condition. The worst was that we noticed bed bugs in our room, that caused a lot of work and time with sanitation etc. The hotel Did not answer our request for compensation. DO NOT STAY AT THIS HOTEL!
Stayed 3 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness

Overall a nice stay

The hotel was overall a pleasant experience. It is within 5mins walking distance to the train station but we weren’t aware of any train noise. It was a surprisingly busy street even though it seemed like a small side street. It is just around the corner from the lake and park which has paths to walk and the option to hire boats. The breakfast area was clean and the staff there attentive and friendly. Good selection of bread cheese and meats as well as cereals. Breakfast was on from 6.30 - 11 at the wkend which meant we had time to do the local parkrun and return in time for food! The bedroom was small but the ceiling was high and the window opened wide so even in the heat we could cool the room. Room was clean but could do with an update especially the carpet.
Stayed 3 nights in Jul 2022
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort

Never again

Due to my work, I am sleeping 2-3 times a month in hotels, and so far, I have always been okay with Novum hotels, but this time I was very disappointed. This was the smallest room I ever has been in, the breakfast was really bad, we only went the first day. I would rate the hotel, to maximum two stars or less. Too expensive for the standard, but sometimes you win sometimes you lose ☹
Stayed 2 nights in Nov 2022
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, room comfort

No air conditioner, no fan

If you are unlucky to stay on the top floor (5th floor), you will feel you live in the boiler because of no air conditioner and no fan in summer.
Stayed 1 night in Jun 2023
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Decent hotel with bad staff attitude

The location of the hotel is nice, just walkable distance from the central train station, and there are many nice restaurants around, river side is just across one street away. The room is small but clean and with everything I need. But the building is old so you can hear everyone walking pass the stairs and open the door in your floor. In genera, I a satisfied with the room, facilities and the breakfast. But for the price I would rather to stay in another hotel because the attitude of the staffs in the counter are not very friendly, and seems they are not so willing to help you with any problems. They also not help to carry the luggages even they see you have difficulty to open the heavy door with big suitcase (or they don’t even bother to look).
Stayed 1 night in Mar 2023
Verified review

6/10 Okay

Disliked: Amenities
We came in from a long flight and journey; approximately two days,anrrived ant 10.40 pm, only to be greeted with, we have no reservation for you. Showed the booking, then to be told there are no more rooms, but you can walk two minutes to another partner hotel. Said to the clerk, that we just paid a taxi to arrive here, coupled with the fact that it was raining and it was our first time in Germany. He made a call and said a taxi would come soon, just wait outside to flag the taxi. Taxi arrives, but refuses to take all three of us, with our three pieces of luggage. Said one of you would have to walk; with luggage;only two minutes away and proceeded to give directions. No choice at this stage but comply as all you want to do at this stage is get to your destination. Upon arrival at the other hotel, issue again with the taxi driver about payment, which had to be settled by the hotel. Not a very warm welcome to Germany. Must say though that the clerk at the partner hotel was satisfactory. Gave the basic information about room number and breakfast. NOT ONCE DID ANY MEMBER OF HOTEL STAFF OFFER ANY TYPE OF APOLOGY Actually don’t see why I have to pay for this type of service.
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top Lage
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Staff & service
Super god beliggenhed og fint morgenmad til prisen, sover gerne der igen
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gute Lage, freundlich, gutes Frühstück

Ich war angenehm überrascht. Das Zimmer war zwar klein, aber hatte einen Schrank und bequemes Bett und sah relativ neu renoviert aus. Unser Zimmer lag zum Innenhof und war ruhig. Wir haben uns wohl gefühlt und das Frühstück genossen. Es war besser, als ich für den von uns bezahltem Preis erwartet häte, zumal unserre Tochter um die Ecke in einem anderen Hotel nicht so gut untergebracht war.
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Var bekvämt, rymligt rum. Tyvärr låg ovanför entrén så när man har fönstret öppet kom cigarettrök in då det var en rökruta precis utanför.
Stayed 3 nights in Aug 2024