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"Very nice hotel, friendly and informative staff. Quiet and clean rooms and good breakfast… Ev charging possible… Perfect location."

"Well situated in the old part of town"

"OK accommodation, but too expensive for what it is. Strange policies with 10am checkout and €10 per hour to extend - no towels at pool (you have to rent a bag with towels for €5). Breakfast was good. But all in all it should be cheaper."

"It was the most wonderful experience ever!"

"This is one of the best hotels that I have stayed. It has plenty of character. The staff are fantastic, the hotel is spotless. The resturant is very good. Should I return to Wernigerode, I will be staying here."

"Excellent choice at breakfast "

"Great place! Not far from bus station."

"Hotel is a nice historical building located perfectly for the Christmas market. Comfortable room. Breakfast is amazing. Friendly staff."

"The concierge seemed very annoyed to help us, especially when we didn't know German. He kept throwing up his hand and said no English and I don't know. I tried to use a translator app but he didn't want to use it..instead he asked the guests behind us to translate. It felt very unwelcoming and uncomfortable. It was a shocking experience for us. We have never experience such an inappropriate interaction before. It left a bad impression for us. This is not the best hotel to visit if you don't speak German or want friendlier service. "