2/10 - 너무 별로예요
Kelly
가족 여행
2025년 9월 9일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Almost immediately after arriving, our toilet overflowed all through the bathroom and onto the carpet in the room. My husband went to the front desk for assistance and was given a plunger, 3 old towels, and told that was the best that she could do, there isn't maintenance. The 3 towels were not enough so we used the towels in the room. Some of which were already stained or dirty. After cleaning we were told to leave the towels outside of our room (where they stayed for our stay). My husband went back to the front desk to ask for clean towels and was told they didn't have any extra to give him. As soon as we sat on the bed we almost immediately started smelling something foul. We turned the air down in hopes of helping the circulation, and noticed that the AC was FULL of mold. It wasn't long after that when we realized that the smell was coming from the bed. The bed sheets were not clean and had a strong smell of what I can only describe as female body fluids. I went back to the front desk to explain how honestly terrible the conditions were and requested that we please be moved to another room. The receptionist was lounging back in her chair on a call, and simply replied with, "If you don't like the room, you can go somewhere else". But I couldn't, everything in the area was booked. I asked for a manager or the owner, she said she was the manager and the owner was out of town, she isn't calling him. That is just the big issues that we had with this hotel. DO NOT STAY HERE!!
Kelly
2025년 8월에 1박 숙박함
