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"Great grounds snd property feel"

"The condo I stayed was nice. But I saw some bugs in the carpet. It was in the ground floor. Over all it was okey but the carpet wasn’t clean. "

"Pros: beautiful pool that is very kid friendly with water slides and sandy fake beach pool. Daily room cleaning was excellent. Beautiful landscaping and grounds. Having a kitchen was great. Cons: some friendly staff, but many staff didn’t seem very friendly. Many don’t say hello or even smile, especially at the pool. Beware of hidden fees. We got the “included”breakfast but it was only for 2 people (kids are not free and cost an extra $14 each). The resort is far from the beach and other food options. Rent a car or you’ll be annoyed waiting for a shuttle all the time. "

"Very Close to manta rays tour which mostly people would like to take. The swimming pool is closed late which is good for kids to play with."

"Staff was great and very accommodating as I needed to modify my stay after checkin. Property is clean but it is a little dated (although that seems common on the Big Island). Easy to get to the national Park from this hotel. There is also a nearby park within walking distance for easy access to the ocean. Recommended for a stay in Hilo."

"Quiet and comfortable "

"Very clean, nice rooms. Excellent location with dining/shopping within walking distance. Beach was very nice, a very short walk away."

"Everything went well ."

"The bar and atmosphere is fantastic. Food is great! Spa is as well!!"