Heartland, Florida hotel rooms at the Best Western

"I stayed with my 3 kids and my husband. We arrived around 2 am on a Sunday morning after a 5 hour ride there. We get our reserved room and immediately had to get a room change because ANTS were in one of the beds. We get the room next door to that room and the problem remained just not as bad in new room. The next day we wanted to get in the pool just to find out that it needed a good clean. You can see the foam around the edges of the pool. I wouldn't even put my foot in let alone my body. All in all I give this stay a 3 out of 10."

"Excellent place to stay for fishing in the Lake Okeechobee. Nice service. I definitively come back again. I recommend strongly the place to rest and be out of the city noise."

"Advertisement said Historic aka “old” and neglected. A beautiful place once with a great history but it’s over. A beautiful but closed bar with hand painted murals that was charming in its day. The room was small, lacking outlets, bathroom without a shelf or hook, curtains that could not cover the windows completely to block out the stadium light glare from the 8 pickle ball courts outside our window. We had a king bed with 3 pillows so I asked for another pillow at the desk and the girl said , no we don’t have any! The breakfast was good coffee, pop tarts, pacs of oatmeal, and waffle mix next to the gallon syrup jug. Breakfast was in a room without A/C in 90 degree heat. We walked across the street to a coffee shop to eat. I never saw another registered guest. Most days no one was at the desk till 4 pm. I definitely felt like the experience was out of the movie “The Shining” Definitely a stay I won’t forget."

"Outstanding facility and staff. Good old fashion southern hospitality. Will definitely book here on future trips."

"Amazing property!! Every staff member we encountered was so friendly and went out of their way to make us feel welcome. The rooms are big and very clean. The bed was amazingly comfortable. The casino was welcoming, and had plenty of staff. We plan on returning there soon for a stay!"

"Robert at check in is always a pleasure to deal with!!"

"It is a generic hotel with moderate (worn) furnishings. New fridge and microwave oven. Well-padded - unable to hear your neighbours. Overall, I would have given it a 4.0, but there were a few creepy bugs in the room. Needs extermination. For the price, it is a bargain."

"Clean and comfortable. Great view of the track!"

"We were told that due to booking by a third party, our room could only be accessed from the outside. The bugs are allover that access area and attack you and your car. We didn't understand this situation, when we were given the option. If you are given that option, take it."