헬퍼드, 헬스턴의 수영장이 있는 호텔

“출장으로 콘월을 가게 되서 작년에 묵었는데 너무 좋아서 올해도 또 펜벤톤으로 했습니다. 내년에도 도 올꺼예요. ”

“The property is tired. Some of the staff worked hard. Some were obviously inexperienced. But the big problem was there were not enough capable staff. Long waiting times for food. Ordering systems that failed. Simple things like getting your own coffee at breakfast did not work. Altogether a lack of energy and commitment to getting things right was missing. No obvious management. Fabulous views, great weather. Frustrating hotel. We stayed one night. Could not imagine staying longer. What a lost...