Hellebaek Vacations from ₩2,317,258

Staff was fabulous. They were quick to help and extremely friendly. We saw them going out of their way to assist people. Our room was a twin and it came with very few amenities. The bed situation was very poor. The foam cannot be considered a mattress and kept sliding off onto the floor during the night. The area with the closet was not well lit, even when the lights were on, so it was easy to leave behind things put on the shelves. We know expense is involved in providing hotel rooms but a simple coffee maker would have been appreciated. The area by the breakfast area was pleasant. The breakfast Items were well planned and the staff there was terrific. If you want a hotel more like a hostel this is just fine. If you are used to a typical North American standard hotel room like the Best Western this is below that in standards. Must say that the location is brilliant. It is very close to the canal and Nyhaven and the main tourist area with a very short walk. Three blocks or so, from one of the main metro stops, which is very handy.

Perfect location directly adjacent central train station

Very liveable room with a great use of space, the bed was the comfiest I’ve slept on in a hotel in a long time, and the novelty of having to pull out the stairs to get to bed never got old. The sofa was comfy too, and the bathroom and shower were delightful. Very helpful staff, felt at home as soon as we arrived. Having the metro so close was really helpful too, as was having two supermarkets essentially next door.

The hotel was beautiful, but the room was smaller than pictured. Its location near the center of Copenhagen was incredibly convenient. While the bar area was pleasant, the drinks seemed expensive..

Very central hotel, just a 5 minute walk from the train station. The communal areas are lovely and well maintained. The staff were very friendly and helpful. The rooms need a bit of TLC. Scuffed floors, chipped woodwork, chips in the bathroom basin. They just need a bit of attention to detail. The pillows are very small and extremely soft so it's worth asking the staff at reception for more supportive, ergonomic pillows. There are 2 thin single duvets on a double bed. No double duvets are available. There is a courtyard across the street that plays very loud music. It doesn't go on too late but if I had a baby or a young child, this would have been a problem. Even with the windows closed tight, it was still very loud. Overall, it's a lovely hotel with a central location. If they refreshed the rooms a bit, it would be great.