8/10 - 좋아요
Monica
단체 여행
2025년 8월 15일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We really enjoyed our stay here. The staff was wonderful! friendly, helpful, and quick to make things right. The hotel itself was spotless, and the rooms had excellent blackout curtains, which is so important in Iceland during summer.
The only hiccup was with our room booking. We had reserved one room with three beds, but when we arrived they said it was only booked for one bed. I showed my confirmation, and it seemed to be a mix-up on their end with a double booking. They upgraded us to two separate bedrooms with queen beds, which was very comfortable. However, the following night they moved us again into a room with three beds once it became available. Switching rooms two nights in a row was a little inconvenient, but they were apologetic and made up for it with a complimentary meal and discounts on food and drinks.
Overall, it was a lovely stay with just that one bit of hassle at the start.
Monica
2025년 7월에 2박 숙박함
