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Knossos Beach Bungalows Suites Resort & Spa

5.0 star property
Luxury hotel on the beach, with outdoor pool

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Photo gallery for Knossos Beach Bungalows Suites Resort & Spa

Spa Suite Seafront with Private Heated Pool | View from room
Creator video
3 restaurants, breakfast, lunch, dinner served; Greek cuisine
3 restaurants, breakfast, lunch, dinner served; Greek cuisine
Bar (on property)

Popular amenities

  • All inclusive
  • Bar
The current price is ₩377,796
₩453,970 total
includes taxes & fees
Aug 28 - Aug 29

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Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for 2 Bedroom Island Suite Seafront

1 bedroom, premium bedding, minibar, in-room safe

2 Bedroom Island Suite Seafront

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 76 sq m
  • Sea view
  • Sleeps 6
  • 2 King Beds and 2 Twin Sofa Beds

View all photos for Suite Seafront

View from room

Suite Seafront

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 35 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Island Suite Seafront with Private Heated Pool and Beach Access

1 bedroom, premium bedding, minibar, in-room safe

Island Suite Seafront with Private Heated Pool and Beach Access

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Private pool
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, Partial Sea View (Beach Cabana)

View from room

Suite, Partial Sea View (Beach Cabana)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 35 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Island Suite Seafront

1 bedroom, premium bedding, minibar, in-room safe

Island Suite Seafront

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 35 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Bungalow Seafront

Bungalow Seafront | 1 bedroom, premium bedding, minibar, in-room safe

Bungalow Seafront

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Sea View Spa Suite with Private Heated Pool and Beach Cabana

1 bedroom, premium bedding, minibar, in-room safe

Sea View Spa Suite with Private Heated Pool and Beach Cabana

Highlights

Balcony
Soundproofed
Private pool
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
  • 52 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Suite, 2 Bedrooms, Partial Sea View (2 Beach Cabanas)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 2 Bedrooms, Partial Sea View (2 Beach Cabanas)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
  • 70 sq m
  • Sea view
  • Sleeps 6
  • 2 King Beds and 2 Twin Sofa Beds

View all photos for Basic Suite, Resort View (Beach Cabana)

1 bedroom, premium bedding, minibar, in-room safe

Basic Suite, Resort View (Beach Cabana)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 38 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Resort View (2 Beach Cabanas)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 2 Bedrooms, Resort View (2 Beach Cabanas)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
  • 76 sq m
  • Beach view
  • Sleeps 6
  • 2 King Beds and 2 Twin Sofa Beds

View all photos for Bungalow Partial Sea View

1 bedroom, premium bedding, minibar, in-room safe

Bungalow Partial Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 25 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Comfort Room, 2 Bedrooms (Knossos Boutique)

Comfort Room, 2 Bedrooms (Knossos Boutique) | 1 bedroom, premium bedding, minibar, in-room safe

Comfort Room, 2 Bedrooms (Knossos Boutique)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 60 sq m
  • Sleeps 5
  • 2 Double Beds and 2 Twin Beds

View all photos for Signature Room (Knossos Boutique)

Signature Room (Knossos Boutique) | 1 bedroom, premium bedding, minibar, in-room safe

Signature Room (Knossos Boutique)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, Sea View (Beach Cabana)

1 bedroom, premium bedding, minibar, in-room safe

Suite, Sea View (Beach Cabana)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 35 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Classic Double Room

1 bedroom, premium bedding, minibar, in-room safe

Classic Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room (Knossos Boutique)

Comfort Room (Knossos Boutique) | 1 bedroom, premium bedding, minibar, in-room safe

Comfort Room (Knossos Boutique)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Spa Suite Seafront with Private Heated Pool

Spa Suite Seafront with Private Heated Pool | 1 bedroom, premium bedding, minibar, in-room safe

Spa Suite Seafront with Private Heated Pool

Highlights

Patio
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
  • 42 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for 2 Bedroom Spa Suite Sea View with Private Heated pool and 2 Beach Cabanas

1 bedroom, premium bedding, minibar, in-room safe

2 Bedroom Spa Suite Sea View with Private Heated pool and 2 Beach Cabanas

Highlights

Balcony
Soundproofed
Private pool
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
  • 92 sq m
  • Sea view
  • Sleeps 4
  • 2 King Beds and 2 Twin Sofa Beds

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About the neighborhood

Map
On the waterfront, Kokkini Chani, Hersonissos, Crete Island, 71500

What's nearby

  • Watercity Waterpark - 4 min drive - 3.1 km
  • Heraklion Archaeological Museum - 11 min drive - 13.3 km
  • Heraklion Port - 12 min drive - 12.6 km
  • Palace of Knossos - 13 min drive - 11.4 km
  • Knossos Archaeological Site - 13 min drive - 11.4 km

Getting around

  • Nikos Kazantzakis Airport (HER) - 11 min drive

Restaurants

  • ‪Taverna Ambrosia - ‬4 min drive
  • ‪Cicada Seascape Experience - ‬4 min drive
  • ‪Ξερολιθιά & Ελιά - ‬2 min drive
  • ‪News Cafe Beach Bar - ‬5 min drive
  • ‪Senso - ‬4 min drive

About this property

Knossos Beach Bungalows Suites Resort & Spa

Luxury eco-certified hotel by the sea
Consider a stay at Knossos Beach Bungalows Suites Resort & Spa and take advantage of a beach bar, a poolside bar, and a terrace. This hotel is a great place to bask in the sun with a private beach, beach cabanas, and sun loungers. Treat yourself to a massage, aromatherapy, or hydrotherapy at Kb Spa, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Greek cuisine. The gym offers fitness classes and Pilates classes; other things to do include beach yoga, water skiing, and rowing/canoeing. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a garden and a playground.
You'll also find perks like:
  • A seasonal outdoor pool and an indoor pool, with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Express check-in, coffee/tea in the lobby, and beach towels
  • Guest reviews speak highly of the beach locale and helpful staff
Room features
All 136 rooms include comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Tubs or showers and free toiletries
  • 32-inch flat-screen TVs with satellite channels
  • Electric kettles, heating, and daily housekeeping

All inclusive details

All-inclusive room rates at Knossos Beach Bungalows Suites Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 10 for adults and EUR 10 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Amvrosia Main Restaurant
  • Si La Restaurant
  • Swell Restaurant

Things to do

  • Beach yoga
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Heated pool
  • Indoor pool
  • Motor boating
  • Outdoor pool
  • Personal motorized watercraft
  • Piano
  • Pilates classes
  • Playground
  • Rowing/canoeing
  • Sauna
  • Steam room
  • Water skiing
  • Windsurfing

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the bay
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • No elevator

More

  • 1 floor
  • Banquet hall
  • Built in 1975
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during November, December, January, February, and March:
  • Bar/Lounge
  • Beach
  • Business center
  • Dining venue(s)
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Sauna
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 11 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to October
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
Guests under 10 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Knossos Beach
Knossos Beach Bungalows
Knossos Beach Bungalows Chersonissos
Knossos Beach Bungalows Hotel
Knossos Beach Bungalows Hotel Chersonissos
Knossos Beach Bungalows Hotel Gouves
Knossos Beach Bungalows Gouves
Knossos Bungalows Suites & Spa
Knossos Beach Bungalows Suites
Knossos Beach Bungalows Suites Resort Spa
Knossos Beach Bungalows Suites Resort & Spa Hotel
Knossos Beach Bungalows Suites Resort & Spa Hersonissos
Knossos Beach Bungalows Suites Resort & Spa Hotel Hersonissos

Frequently asked questions

Does Knossos Beach Bungalows Suites Resort & Spa have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool. Pool access is from 10:00 AM–6:00 PM.

How much does it cost to stay at Knossos Beach Bungalows Suites Resort & Spa?

As of Aug 2, 2025, prices found for a 1-night stay for 2 adults at Knossos Beach Bungalows Suites Resort & Spa on Aug 28, 2025 start from ₩377,796, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Knossos Beach Bungalows Suites Resort & Spa pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 11 lbs per pet. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Knossos Beach Bungalows Suites Resort & Spa?

Self parking is free at this property.

What time is check-in at Knossos Beach Bungalows Suites Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Knossos Beach Bungalows Suites Resort & Spa?

Check-out is at noon.

Does Knossos Beach Bungalows Suites Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A one way fee applies.

Are there all-inclusive benefits at Knossos Beach Bungalows Suites Resort & Spa?

Some rate plans available at this hotel are all-inclusive.

Where is Knossos Beach Bungalows Suites Resort & Spa located?

This Hersonissos hotel is on the beach, 2.2 mi (3.6 km) from Watercity Waterpark, and within 6 mi (10 km) of Karteros Beach and Gouves Beach. Marina Beach and Dinosauria Park are also within 6 mi (10 km).

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Knossos Beach Bungalows Suites Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 225 out of 396 reviews
Rating 8 - Good. 110 out of 396 reviews
Rating 6 - Okay. 35 out of 396 reviews
Rating 4 - Poor. 15 out of 396 reviews
Rating 2 - Terrible. 11 out of 396 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wessam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff And nice people
Stayed 6 nights in Jul 2025

8/10 Good

Ghassan

Liked: Cleanliness, amenities, property conditions & facilities
Good experience and friendly staff
Stayed 3 nights in Jul 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, with my family of 4. Beautiful and quaint hotel, as close to the beach as you can get. We had a gorgeous suite with a lovely terrace overlooking the sea. The breakfast was a lovely spread. We’ll be back at this spot!
Stayed 3 nights in Jun 2025

8/10 Good

LAURENT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 4 nights in May 2025

10/10 Excellent

Maritza

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service love the place Difenly I will came back
Stayed 2 nights in May 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beautiful! Very quiet and adult friendly. We had a few issues with our heated pool and they were remedied immediately. The food choices were outstanding and delicious. Customer service was excellent.
Stayed 3 nights in Apr 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful and the restaurants were great!
Stayed 1 night in Oct 2024

10/10 Excellent

Inna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best we really enjoyed our stay,beach food
Stayed 5 nights in Aug 2024

8/10 Good

Rosa

Liked: Amenities
Beautiful hotel
Stayed 6 nights in Jun 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location and the individual bungalows
Stayed 5 nights in Jul 2024

10/10 Excellent

Elizabeth

Liked: Amenities
Lovely resort , staff super friendly and attentive . Such an amazing location with its own cove type beaches .
Stayed 5 nights in Aug 2023

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Loved being right on the beach!
Stayed 6 nights in Jun 2023

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
Nice options for dining and ocean access
Stayed 2 nights in Jun 2023

6/10 Okay

Bruce

Liked: Staff & service
Nice place. Advertised as a five star but far from it. Staff friendly and helpful. Food good but DO NOT buy the meal package
Stayed 3 nights in Sep 2024

8/10 Good

r

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good spot but far from Stuff. Good food, great views, food beach. Bring a bigger cup for your drinks.
Stayed 5 nights in Jun 2024

10/10 Excellent

ARIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a wonderful time The staff at the Restaurant yefsis was amazing I would come back again I felt very welcome Aristidis Hadis
Stayed 5 nights in Aug 2023

4/10 Poor

Talyah

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Some of the reviews here must be fake. We felt totally misled by the information on this website. First of all, the property and rooms don't match the photos at all. The photos make everything look glistening and new, when in reality the entire property was quite run-down: paint was peeling, stairs were rickety, metal pillars were rusty. The photos showed loungers and cabanas spread all across the beach when in reality they were all crammed in one corner of the beach. Second, the website quoted a price in Canadian $ but then we were charged the same amount in EUR, which increased the price by 50%. This was very deceptive. When we arrived we were put in a split level room where the air conditioner on the upper level with the bed was broken. So the lower level was cold but the sleeping level was very warm. We called the front desk and were told that they knew it was broken and it was scheduled to be fixed after our stay. I complained and after the concierge spoke to the manager, we were moved to another room - which was much smaller and older than the one we booked. When we complained aabout this, we were told it is in the same category and, therefore, the same price as the one we booked. There was nothing luxurious about this resort, especially for the price. It felt like the owners had completely neglected it. Very disappointed.
Stayed 3 nights in Jun 2025

8/10 Good

RIMMA

Liked: Cleanliness
Beach view and Spa
Stayed 5 nights in Sep 2023

10/10 Excellent

Shana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was absolutely beautiful! The staff were amazing! The room and view were amazing!
Stayed 3 nights in Apr 2023

10/10 Excellent

KARINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The private beach and sun beds are nice, beach bar and service are nice as well. There is nothing to do outside of the resort unless to take a taxi( 30 euros one way)to go to Heraklion city center
Stayed 4 nights in Jun 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and helpful staff. Excellent food. Really nice beach and swimming. Easy access to Heraklion by taxi or frequent and comfortable bus.
Stayed 7 nights in Oct 2023

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful holiday
Stayed 7 nights in Jun 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm, friendly welcome. This luxury hotel caters to everyone, even our furry babies. It has an excellent day spa, similar to or even better than Crown Day Spa in Melbourne. Breakfast is included. There are two swimming pools, a gym, and sunbeds on a private beach. Amazing ocean views and close to town. Highly recommended for families and couples but perhaps not the first option for solo travellers.
Stayed 4 nights in Aug 2024

8/10 Good

Maura

Liked: Cleanliness, staff & service, property conditions & facilities
We were upgraded to a bungalow upon arrival but couldn’t find the cabana reserved for it anywhere on the beach. The food was good at the buffet. We like to eat outside, but we were overwhelmed by the amount of cigarette smoke at almost every meal.
Stayed 3 nights in Sep 2024

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, ok experience
Stayed 2 nights in Jul 2024