4/10 - 별로예요
Madelen
2019년 10월 5일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not a 4 star hotel experience
The whole place was just really work out and there was just alot of things that were wrong about the place. When we arrived they had not recieved our booking from hotels.com and asked us to pay a fee for them to sort it out, which is just unreasonable. However they did upgrade us to a suite, which was nice. Service was not the best. They advertise the place as a spa resort, but the spa and its only staff member was unproffessional in my eyes. We complained but did not feel like the management actually did anything about the issues. In the pictures on the website, it is also stated that they have a gym, but this gym turned out to be so poorly maintained that i dont even think its safe to use. Food was good, but they did not have many of the dishes displayed in the menue. A stunning view, but kind of far from everything.
Madelen
2019년 9월에 3박 숙박함