Himmelpfort Cistercian Monastery Tours

Everything was nice. The security guy Carlos ( I think) was cool and I felt safe with him being there. They don’t play about security. My only concern was the A/C froze and I slept all night without any A/C. I thought maybe the host would have accommodated me but nothing was ever said or done. There should be instructions if you have a problem with the A/C. I was out at the convention mostly. Oh and the kitchen sink clogged up, but I wasn’t using it as much so once I reported it to the hostess, both were fixed expeditiously. Becky was cool- the hostess, the security was cool, the neighbors were cool, the setup was cool. Also, there’s no bedroom television but for some ppl may not be a thing. Other than that everything else was good. I enjoy the convention and my stay.

They have a small registration/check in desk with 5 stations but only 4 or less clerks attending those desks at the 4pm check in time. This hotel and all its gaming space is HUGE. I mean there must be 2000 rooms! But only a 4 or less people available to check guests in at the 4pm check in time? I used a self help kiosk. Got halfway through the check in process and the kiosk froze. Moved to another kiosk. Completed check in (including full payment) but the kiosk said “cannot provide room key, please go to registration desk.” This is a real issue. Weary customers have endured a long day of tiring traveling just to encounter this mess at check in. It’s a sad situation.

Rooms were clean, cozy bed. Beautiful view of the strip and sphere.