"Massanutten Resort needs to rename themselves to ‘Massanutten Timeshares and Resort.’ The one stay was not a fun experience. Due to how this Resort had been built in 1971, everything is spread out. You have to drive everywhere which was disappointing, because the grounds where you drive to the hotels, villas, and other things is absolutely stunning, and, if were there sidewalks, would be perfect for people who may want not want to go full ‘nature walk’ but still want to get a good walk in.
When you check-in they have go to another desk to get your parking pass where they’ll ateempt to get you to fall for their ‘tour the property’, but is actually to sell timeshares. Once you call them out on it, they try to backpedal, but thankfully for us, they weren’t pushy. They second time we went there they had upped their game to get people to sign up.
The hotel that was assigned to us was extremely dated. It was a mismatch of 70’s lighting and 90’s/early 00’s interior design in the room itself. There is no elevator which wasn’t a problem for us, even though we were in the basement floor, but for many others it was not good. Our room smelled of heavy perfume someone’s grandmother would wear, carpet stained, dirty tabletops, and the locks were barely hanging on. There was also a big gap between the bottoms of the door and the floor so I jammed a towel to make sure nothing got in and stopped our door from moving around everytime someone slammed their door or opened the outside doors."