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It would have been a flawless experience without the grounds keeper starting an electric leaf blower at 6:30a. They spent nearly 2 hours around the pool so it was quite a surprise when the pool was opened there was still a lot of floating debris and tree seeds on the ground. Spectacular pool by the way.

I stayed here to visit my child that attends the Art Institute and I was completely impressed. I will definitely stay here again.

This was the fourth time I’ve stayed here, and I’ll keep coming back. The location is very handy for families of Columbia College, the rooms are clean, comfortable and well appointed. The staff is extremely friendly and helpful, and it’s priced well.

One of the best hotels/resorts we've stayed at. Definitely coming back. Staff was amazing!!! It was clean and just a great place. Casino was awesome too. Lol

Great location

Excellent Customer Service

Wonderful stay in a great location!

We chose this hotel last minute and we were nervous because there were a couple recent negative reviews. There were 4 of us in our family and couldn't find anything negative to say about the hotel. The only disappointing fact was that the rooftop bar was not open but that wasn't a big deal. Everything was very clean. I actually wiped the floor in our room with a wet, white wash cloth, it was clean! There was no hair in the bathroom from a previous guest. There was no hair in the bed from a...

Great location, clean room and friendly staff!

Arlo Chicago is in the perfect location for walkable access to so many Chicago sights, excellent food (please try the Broken English Taco Pub around the corner!), bars, shopping, etc. It was also very conveniently located to access the L when we needed to get to other parts of the city! The staff was BEYOND accommodating, friendly, and helpful. The room was clean and exceeded all comfort expectations! I also highly recommend the lobby bar for a great happy hour spot!!! Everyone at this hotel...

Always a treat. Brought my girlfriend and she loved it!!! Great service! Front desk was awesome.

Recently stayed at the Springhill Suites/River North. Could not have picked a better location for the first time in Chicago. Tons of local dining options. Close to landmarks. Easily walked to the Magnificient Mile(Michigan Ave) Walked to the subway to go to Wrigley Field and the United Center. Hotel was excellent. Clean, the staff was excellent in all areas. Free breakfast was fresh and good. Highly recommend overall.

Beautiful views and great staff to accommodate any needs

Easy convenient to airport

Contemporary rooms, clean

It was great!

Great stay

Loved the bar in the lobby with the DJ on the Saturday night. Pretty trendy.

We will definitely be staying here again! Great location, clean room, and great service. They even have a great complimentary breakfast which is a must have in a city like Chicago. The staff was great also. We had to switch trains for an earlier one due to weather and got into Chicago in the AM. Check in is 4pm and with two small children we were worried about what to do for hours but the staff helped us out and luckily had a room available.

Had an great time, room was clean and free breakfast was much better than most free breakfasts.