โWhen we arrived we were greeted by Paul who was friendly and Professional. The room was clean and fully stocked with water, Tea/Coffee/Biscuits/Milk, perfectly located at the front which was Sea View. The Breakfast- unbelievable- Pastries/Cereal/Full Breakfast/Fresh Fruits. Restaurant- Reasonably price Champagne Bar Restaurant as well as an outdoor restaurant/bar. The staff were amazing- each and every one. Would highly recommend this Hotel. Outstanding. โ
โLovely, roomy, clean apartment within easy reach of shops and restaurants.
Bus station literally on the doorstep, which gives you access to the whole island.
Apartment had everything you would like to see for self catering
Clean linen and comfy sofa bed and bed โ
โStayed multiple times and the staff are always very welcoming and helpful. Even got a great restaurant recommendation. We will continue to go againโ
โGreat stay, friendly service after a horrible experience at another hotel in Jersey forced us to book a room here last minute. Free glass of Prosecco to help us relax, lovely room, great location. Definitely will visit againโ
โLovely sea view.
Staff were very helpul and friendly, particularly Keffas and reception.
Very clean and well kept
No noise, comfortable room, gentle sea lulls you to sleep.
Large mugs for tea & coffee were high on the list.
Pool was pristine and just the right temp. โ
โWe had a wonderful stay at Norfolk Hotel! It was very clean and cozy and the staff were very kind and accommodating. I highly recommend it and plan to stay there again for our next visit to St Helier. โ
โWonderful 5 night stay. Staff amazing, Tracy, Esther, Lillian and Beatrice (Bea) and Jon. Can't remember all their names, sorry. Lovely choice at breakfast, food topped up even until breakfast finishing time. 24 hour sandwiches available, very useful. Lovely terrace to sit out on, but a pity it shut at 6pm. The terrace had only been open for 3 months, so this could change. Nice pool and gardens, and you could hire pool towels. Would I stay here again, most definitely.
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โMy travel to get here was fraught with issues. From the moment I walked in the door to the time I left, everything about the stay here was a treat. Excellent customer service, comfortable room, nice bar and restaurant. โ
โLovely hotel although the bedroom floors creaked a lot. Staff were all wonderful and there was entertainment on through the week, but oddly not at weekends. About a 15 min walk into St Helier, but there is a local bus. I guess the hotel is for the older generation, but that suited us just fineโ
โI was pleasantly surprised. The room had an adequate size for me and had a kitchenette. The room and kitchenette were both very clean.
Bed was very comfortable.
Kitchenette had everything, cutlery, pans, toaster, microwave, small fridge and small vitro. Perfect if you're planning on staying for a few days!
Bathroom was also very good size.
The service was also very good, staff were friendly, polite and always greeted with a smile!
Overall, a great place to stay considering it's a 2-star hotel.โ
โTrรจs bon sรฉjour en famille dans cet hรดtel, bien placรฉ, bien desservi par les bus, la piscine est un plus et le restaurant de l'hรดtel trรจs bien. Je recommande !โ
