JW Marriott The Rosseau Muskoka Resort & Spa

4.5 star property
Beachfront resort with 5 restaurants and 2 outdoor pools

Choose dates to view prices

Escape to JW Marriott The Rosseau Muskoka Resort & Spa, where a private beach and rooftop terrace set the tone for relaxation. Indulge in hydrotherapy at the onsite spa, grab a bite at one of 5 restaurants, or enjoy kayaking and water skiing on site - all while staying connected with free WiFi; previous guests rave about the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • On private beach
  • Kitchen
  • Room service
  • Parking available
The current price is ₩370,421
₩516,829 total
includes taxes & fees
Nov 16 - Nov 17

Room options

Available filters for rooms
Showing 17 of 17 rooms

Junior Suite, 2 Bedrooms, Courtyard View (Balcony)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Balcony
Separate sitting area
Separate dining area
Fireplace
Air conditioning
Heating
  • 101 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

Junior Suite, 2 Bedrooms, Balcony, Lake View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Balcony
Separate sitting area
Separate dining area
Fireplace
Air conditioning
Heating
  • 101 sq m
  • 2 bedrooms
  • Water view
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Bedrooms, Fireplace (No View, Fireplace)

Highlights

Separate dining area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Separate dining area
Fireplace
Air conditioning
Heating
Connecting/adjoining rooms available
Free cribs/infant beds
  • 117 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds

Studio, 1 King Bed with Sofa bed, Non Smoking, Courtyard View

Highlights

Separate dining area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Separate dining area
Fireplace
Air conditioning
Heating
Connecting/adjoining rooms available
Free cribs/infant beds
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking, Lake View (Balcony)

Highlights

Separate dining area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Separate dining area
Fireplace
Air conditioning
Heating
Connecting/adjoining rooms available
Free cribs/infant beds
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Separate dining area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Separate dining area
Fireplace
Air conditioning
Heating
Connecting/adjoining rooms available
Free cribs/infant beds
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking, Lake View

Highlights

Separate dining area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Separate dining area
Fireplace
Air conditioning
Heating
Connecting/adjoining rooms available
Free cribs/infant beds
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Fireplace, Courtyard View

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchenette
Separate sitting area
Separate dining area
Fireplace
Air conditioning
Heating
Connecting/adjoining rooms available
  • 70 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking, Courtyard View (Balcony)

8.4 out of 10
Very good
(7 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Balcony
Separate sitting area
Separate dining area
Fireplace
Air conditioning
Heating
  • 70 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking, Lake View (Balcony)

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Balcony
Separate sitting area
Separate dining area
Fireplace
Air conditioning
Heating
  • 70 sq m
  • 1 bedroom
  • Water view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds, Non Smoking, Courtyard View (Fireplace)

8.6 out of 10
Excellent
(14 reviews)

Highlights

Separate dining area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Separate dining area
Fireplace
Air conditioning
Heating
Connecting/adjoining rooms available
Free cribs/infant beds
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed with Sofa bed, Courtyard View

8.4 out of 10
Very good
(5 reviews)

Highlights

Separate dining area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Separate dining area
Fireplace
Air conditioning
Heating
Connecting/adjoining rooms available
Free cribs/infant beds
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Balcony, Courtyard View

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Balcony
Separate dining area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchenette
Balcony
Separate dining area
Fireplace
Air conditioning
Heating
Connecting/adjoining rooms available
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds, Balcony, Courtyard View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Separate dining area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchenette
Balcony
Separate dining area
Fireplace
Air conditioning
Heating
Connecting/adjoining rooms available
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed with Sofa bed, Non Smoking, Lake View (Balcony)

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Balcony
Separate dining area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchenette
Balcony
Separate dining area
Fireplace
Air conditioning
Heating
Connecting/adjoining rooms available
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 2 Bedrooms, Balcony, Lake View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Balcony
Separate sitting area
Separate dining area
Fireplace
Air conditioning
Heating
  • 120 sq m
  • 2 bedrooms
  • Water view
  • Sleeps 8
  • 2 Double Beds

Studio, 1 King Bed with Sofa bed, Non Smoking, Courtyard View (Fireplace)

9.4 out of 10
Exceptional
(28 reviews)

Highlights

Separate dining area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Separate dining area
Fireplace
Air conditioning
Heating
Connecting/adjoining rooms available
Free cribs/infant beds
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the neighborhood

Map
1050 Paignton House Road, Muskoka Lakes, ON, P0B1G0

What's nearby

  • The Rock Golf Course - 7 min walk - 0.6 km
  • Muskoka Sports and Recreation - 7 min walk - 0.6 km
  • Lake Rosseau - 10 min walk - 0.9 km
  • Pine Ridges Golf Course - 18 min walk - 1.6 km
  • Lake Joseph Golf Club - 9 min drive - 11.3 km

Getting around

  • Toronto Pearson Intl. Airport (YYZ) - 131 min drive

Restaurants

  • ‪Bass Lake Roadhouse - ‬25 min drive
  • ‪The Juicery - ‬17 min drive
  • ‪Olivers Coffee - ‬15 min drive
  • ‪Pie Wood Fired Pizza Joint - ‬17 min drive
  • ‪Rosseau Bakery Variety - ‬19 min drive

About this property

JW Marriott The Rosseau Muskoka Resort & Spa

Luxury resort near The Rock Golf Course
At JW Marriott The Rosseau Muskoka Resort & Spa, you can look forward to a grocery/convenience store, a rooftop terrace, and shopping on site. With a private beach, water skiing, and fishing, this resort is the perfect place to soak up some sun. Indulge in a detox wrap, aromatherapy, and a body treatment at HydroSpa Muskoka, the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. Fitness classes are offered at the 24-hour gym; other things to do include boat tours, rowing/canoeing, and ziplining. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also enjoy perks such as:
  • 2 outdoor pools and an indoor pool, along with sun loungers, pool umbrellas, and a splash pad
  • Buffet breakfast (surcharge), free bicycle rentals, and valet parking (surcharge)
  • An electric car charging station, an elevator, and smoke-free premises
  • Motorized watercraft on site, a front-desk safe, and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All 221 rooms offer comforts such as fireplaces and premium bedding, as well as thoughtful touches like air conditioning and separate dining areas.
More conveniences in all rooms include:
  • Heating and ceiling fans
  • Down comforters, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Designer toiletries, separate tubs/showers, and hair dryers
  • 55-inch LCD TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, separate dining areas, and recycling

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (CAD 60 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 42 per person
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cottages
  • Country Market
  • Lakes,the gathering-place
  • Muskoka Chophouse
  • Teca

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 3 hot tubs
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Cross-country skiing
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Indoor pool
  • Kayaking
  • Library
  • Motor boating
  • Personal motorized watercraft
  • Rowing/canoeing
  • Sauna
  • Segway rentals/tours
  • Shopping
  • Snowshoeing
  • Splash pad
  • Steam room
  • Water skiing
  • Ziplining

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Splash pad

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 11,264 square feet of conference space
  • 15 meeting rooms
  • Business center

Outdoors

  • Garden
  • On a lake
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge
  • Paper towels
  • Restaurant dining guides
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Fireplace
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between January 14 and January 17.

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 49.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: CAD 66.67 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach towels
  • In-room bottled water
  • In-room safe
  • Pool access
  • Self parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 42 per person
  • Valet parking fee: CAD 60.00 per night (in/out privileges)
  • Rollaway bed fee: CAD 49.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from June to September
Pool access available from 6 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

JW Marriott Resort Muskoka
JW Marriott Rosseau Muskoka Minett
JW Marriott Rosseau Muskoka Resort Minett
Jw Marriott Minett
The Rosseau, a Jw Marriott Hotel Minett
JW Marriott Rosseau Muskoka Resort
JW Marriott Rosseau Resort
JW Marriott Rosseau Muskoka
JW Marriott Rosseau
JW Marriott The Rosseau Muskoka Resort Spa
JW Marriott The Rosseau Muskoka Resort & Spa Resort
JW Marriott The Rosseau Muskoka Resort & Spa Muskoka Lakes

Frequently asked questions

Does JW Marriott The Rosseau Muskoka Resort & Spa have a pool?

Yes, this property has an indoor pool, 2 outdoor pools, and a children's pool. Pool access is from 6 AM–9:00 PM.

How much does it cost to stay at JW Marriott The Rosseau Muskoka Resort & Spa?

As of Nov 9, 2025, prices found for a 1-night stay for 2 adults at JW Marriott The Rosseau Muskoka Resort & Spa on Nov 16, 2025 start from ₩370,421, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JW Marriott The Rosseau Muskoka Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at JW Marriott The Rosseau Muskoka Resort & Spa?

Valet parking is available for CAD 60.00 per night.

What time is check-in at JW Marriott The Rosseau Muskoka Resort & Spa?

Check-in start time: 4 PM; Check-in end time: 11:00 AM.

What time is check-out at JW Marriott The Rosseau Muskoka Resort & Spa?

Check-out is at 11 AM.

Where is JW Marriott The Rosseau Muskoka Resort & Spa located?

This Muskoka Lakes resort is on the beach, 0.3 mi (0.5 km) from The Rock Golf Course, and within 16 mi (25 km) of Muskoka Lakes Winery and Aspen Valley Wildlife Sanctuary.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

JW Marriott The Rosseau Muskoka Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 573 out of 1002 reviews
Rating 8 - Good. 251 out of 1002 reviews
Rating 6 - Okay. 105 out of 1002 reviews
Rating 4 - Poor. 43 out of 1002 reviews
Rating 2 - Terrible. 30 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mehrdad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, nice staff , thank you
Stayed 1 night in Oct 2025

10/10 Excellent

George

The resort is the best in Muskoka. The staff are very professional and friendly.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this resort is a beautiful escape from the city
Stayed 1 night in Oct 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gem hidden in the quiet natural surroundings of Muskoka with all the modern conveniences with casual to fine dining, a spa to a year round indoor/outdoor pool, nature trails, golf nearby and lots of water sports.
Stayed 4 nights in Oct 2025

8/10 Good

jie

Liked: Cleanliness, staff & service, property conditions & facilities
The balcony have nice views.
Stayed 2 nights in Oct 2025

10/10 Excellent

Laurie

Liked: Cleanliness, amenities
The property was outstanding, the balcony of the suites was fabulous. The staff was accommodating, and the spa was wonderful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sarvenaz

Liked: Cleanliness, amenities
Excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
Beauty spot all around!
Stayed 1 night in Sep 2025

8/10 Good

Neena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heated pool during the winter time is a bonus. Only 2 restaurants open during the winter months and not many options. Rooms and resort are clean. Staff are super friendly and easy to talk to. Since it is a big resort and nothing nearby, it would be nice to have more options for food/restaurant.
Stayed 2 nights in Nov 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience, property is starting to show some wear and age in some areas but great overall stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic first stay at the JW Marriott Lake Rosseau.
Stayed 2 nights in Jul 2025

6/10 Okay

Kristina

Needs update. Resort is tired. Food just average. Grounds beautiful.
Stayed 1 night in Oct 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time and would recommend it to others.
Stayed 2 nights in Jul 2025

6/10 Okay

SALVADOR

Some areas like pool and hot tub were closed.
Stayed 1 night in Oct 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Food options
Stayed 3 nights in Jul 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful getaway

We stayed for one night while in the area looking at cottages. The service is outstanding. We had a king suite with a living room and kitchen and patio. Fantastic room, excellent customer service and great food options.
View from the balcony deck.
Stayed 1 night in May 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot
Stayed 2 nights in May 2025

2/10 Terrible

Lyubov

Disliked: Cleanliness, amenities, property conditions & facilities
Room key didn’t work at all and nobody could fix it. As a result we lost a 50th anniversary dinner with family waiting under door after swimming in the pool. Staff promised us next day to reimburse 100% and ask to wait 10 days. After 10 days I received a message that hotel will not do it. Will never visit JW Marriott and do not recommend to my Facebook friends.
We’re sitting next to our room door and unable to to get in. Electronics lock doesn’t work. Front desk person could not help, manager wasn’t available because it’s Saturday. Our 50th Anniversary was destroyed.
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay. Spa was great and as busy as it was, it was very quiet. Staff were very attentive and amazing. Highly recommend staying here.
Stayed 2 nights in Nov 2024

6/10 Okay

James

Liked: Cleanliness, amenities
Too many kids. Never had our room cleaned. Slow service in restaurants
Stayed 2 nights in Aug 2025

4/10 Poor

Simon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shockingly bad hotel management and faded and worn out amenities
Stayed 2 nights in Aug 2025

10/10 Excellent

DANIELA

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in May 2025

10/10 Excellent

Dark

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel ..
Stayed 1 night in Mar 2024

10/10 Excellent

JINSUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to rest for family.
Stayed 2 nights in Nov 2023

10/10 Excellent

Ankit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing location and property to relax and enjoy.
Stayed 1 night in Oct 2023